Ronald Hector

Ronald is the best! I’ve been a long time customer and the process has only improved over the years. Stress free and enjoyable. I’ve been a long time customer and the process has only improved over the years. Stress free and enjoyable. More

by Ttwiss Verified Customer Verified Customer

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We have bought several vehicles and always were amazed at the service of Lexus at Pembroke Pines. Ronald is the best!!! the service of Lexus at Pembroke Pines. Ronald is the best!!! More

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I am a repeat customer and every time has been a good experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did howev experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did however I did not feel 100% comfortable with the manner that he responded and spoke over me. More

by IVYMCDOLE Verified Customer Verified Customer

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Excellent guys to work with. Very professional and responsive. They made this process fantastic. Would buy and ship again! Very professional and responsive. They made this process fantastic. Would buy and ship again! More

by Taylor Hallman Verified Customer Verified Customer

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Ronald has excellent customer service! I'm impressed with his attention to detail and responsiveness. Not only did he answer all my questions, he maintained communication well after I pur I'm impressed with his attention to detail and responsiveness. Not only did he answer all my questions, he maintained communication well after I purchased my first Lexus with him. It was such a pleasant transaction that I went back to purchase with him a second time. The Pembroke Pines dealership is amazing to work with! Highly recommend ⭐⭐⭐⭐⭐ More

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Ronald Hector was corteous and proffecional. We were able to discuss the deal with no pressure, and work out a price for the car. Was satisfied with the finance person, was able to obtain an app We were able to discuss the deal with no pressure, and work out a price for the car. Was satisfied with the finance person, was able to obtain an approval with a lower intrest rate. Overall satisfied with the experience and dealership . Been coming to Pembroke Pines Lexus for the last 15 years, and continues to put customer service first. More

by CERDAR2000 Verified Customer Verified Customer

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Ronald was a pleasure doing business with as soon as we arrive to the parking lot he introduced himself and asked if we needed assistance and took care of us right away, excellent service. arrive to the parking lot he introduced himself and asked if we needed assistance and took care of us right away, excellent service. More

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Ronald was very helpful in answering all of my questions. The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald! More

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Ronald was very kind and professional, he was a key for me to take the decision for a Lexus me to take the decision for a Lexus More

by ZARIFE PADRON Verified Customer Verified Customer

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The overall service at this location has declined. Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is th Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is that the quality of service has dropped from an 8-10 range to more like a 5-8. More

by NELSON.F Verified Customer Verified Customer

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