Ronell Williams | Page 3

The experience was stressful—reviewing and re-reviewing to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well wh to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well when delivered, and communication was nonexistent afterward. The high-pressure sales approach felt uncomfortable. I needed a truck and Mr. Williams got me into one, but given more time, I would have chosen differently. My work truck was flooded in the storms, and I urgently needed a replacement. Knowing this, the salesman took advantage of my situation. He pushed me toward a truck that wasn’t the best fit, skipping over one that would have suited my needs better. As a loyal Ford customer new to the GMC brand, I wasn’t familiar with all the trim levels and options. Overall, my experience wasn’t great. I now have a truck, but I plan to trade it for one that better meets my needs. The salesman did get me a truck, though it was delivered a day later than promised. He did his job, but my wife and I felt uneasy throughout the process, despite the importance of continuing the business. More

by bfletch526 Verified Customer Verified Customer

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Great team, super informative made me feel very welcome and at ease, they answered all my questions and helped me pick out the exact truck I was looking for, I will be purchasing all my GM vehicles from he and at ease, they answered all my questions and helped me pick out the exact truck I was looking for, I will be purchasing all my GM vehicles from here for now on! More

by d.mccain Verified Customer Verified Customer

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My overall experience went very well and I would definitely buy from Rivard dealership in the future. definitely buy from Rivard dealership in the future. More

by superdad1380 Verified Customer Verified Customer

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Ronell he’s the best. He made sure I got the car I wanted and each time I’ve come in for anything he’s more than happy to assist and make sure I’m taken care of. He made sure I got the car I wanted and each time I’ve come in for anything he’s more than happy to assist and make sure I’m taken care of. More

by AYN.SMITH Verified Customer Verified Customer

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I had an amazing experience working with Ronell when purchasing my Buick Envista. He was incredibly patient with me throughout the process, especially when I was feeling unsure. Ronell took the time to purchasing my Buick Envista. He was incredibly patient with me throughout the process, especially when I was feeling unsure. Ronell took the time to answer all my questions and made sure I was comfortable with my decision. His professionalism and dedication made the entire experience smooth and enjoyable. I highly recommend Ronell to anyone looking for a stress-free and positive car-buying experience! More

by loveandloyaltycare63 Verified Customer Verified Customer

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The whole experience from start to finish was seamless and easy. Ronell our salesman was professional, prompt and polite. This is our 2nd purchase from Rivard and will definitely not be our last. and easy. Ronell our salesman was professional, prompt and polite. This is our 2nd purchase from Rivard and will definitely not be our last. More

by ABBYWLLC Verified Customer Verified Customer

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Ronal blamed me for his lack of confidence in selling me the truck I asked for,,then he got angry and walked off to have someone else finish the truck I asked for,,then he got angry and walked off to have someone else finish More

by bouchardcontractors Verified Customer Verified Customer

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Great salesman. The accessory salesman seemed too busy to come out and price a tonneau cover for my truck bed, so I went elsewhere to buy it. The accessory salesman seemed too busy to come out and price a tonneau cover for my truck bed, so I went elsewhere to buy it. More

by grannysmith130 Verified Customer Verified Customer

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Ronell made our buying experience a pleasure and the dealerships purchasing process ran smoothly. We have recommended the dealership to our friends and family and of course advised them to request Ronel dealerships purchasing process ran smoothly. We have recommended the dealership to our friends and family and of course advised them to request Ronell for the best buying experience. More

by john.marzicola Verified Customer Verified Customer

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Overall, great experience. Staff very professional and great customer support. Ronell a pleasure to with. Staff very professional and great customer support. Ronell a pleasure to with. More

by DOUG Verified Customer Verified Customer

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