Ronnie Goss

I stopped by Garavel just to look at the new model Jeeps, with no intention of purchasing a new one at this time. I was introduced to salesman Brian Crowe, who dropped everything and went out of his way to w with no intention of purchasing a new one at this time. I was introduced to salesman Brian Crowe, who dropped everything and went out of his way to walk around the lot with me. This was particularly impressive because the dealership was very busy on this day, and Brian was aware that I was not planning on purchasing anything right away. Because of the time Brian took with me, and the research he did on my behalf to see what deals were active through Jeep, moving forward with a purchase began to make sense. Throughout the entire process Brian was incredibly responsive to all of my inquiries, and he ultimately presented me with a deal that I was very happy with. At no point did I feel rushed to make a decision, and I was ultimately comfortable moving forward with the deal because of how comfortable I was working with Brian. More

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Jeep Wrangler number three from Garavel. That's 3 Wranglers in under 10 years from Garavel! They must be doing something right! That's 3 Wranglers in under 10 years from Garavel! They must be doing something right! More

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Garavel is a first-class, top-notch dealership and service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confiden service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confident in the service all around, the responsiveness of the entire team, and the engaging management which sincerely cares that the customer leaves with a car in better shape than when it came in, for a fair price and highly pleasant experience. The atmosphere is one of family and it shows. Paul, owner, takes a personal interest in each customer, going the extra mile to ensure a result that’s a cut above is had. Your car is really in great hands here. More

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Excellent customer service, came in for the EV battery recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you guys! More

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Need front of car proximity sensor- Carlos got us one- he made it happen. Otherwise perfect- not his fault made it happen. Otherwise perfect- not his fault More

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We received excellent service. It has been a pleasure to work with everyone at Garavel . It has been a pleasure to work with everyone at Garavel . More

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I am generally a car dealership skeptic on matters of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of torque or pick up in all the lower gears. The Service Dept Advisor, Ronnie Goss provided me with direct and honest information. When I retrieved my vehicle he and the mechanic who serviced the transmission patiently listened to my narrative and concerns over the recent loss of torque in most gears, and explained why that had happened. Mr. Goss gave me a week to drive my Wrangler and come back if needed under the service performed. I told him I would know for sure when next driving on the Merritt Parkway, where the lack of torque and pick up had made passing other vehicles impossible. I drove the Merritt Parkway home and the Wrangler has its old torque in all gears, even has some bit of hill climbing power in 5th gear on the slopes of High Ridge Road as you approach Pound Ridge. Finally, Mr. Goss called me that afternoon to inquire about whether I had felt the car had its customary power again. He also quoted me a very reasonable ballpark quote for a repair to the Wobble that many Jeeps get when hitting highway pavement seams or potholes. I will be taking my Wrangler back to Garavel CDJR for that service soon. And I am no longer cynical about having my vehicle serviced at a dealership. Mr, Goss and this Service Dept have been First Class. More

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Service continues to impress, Ronnie and Chyna are the best and always deliver quality service. best and always deliver quality service. More

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Very nice, respectful,kind, and he Is the best at what he does and helps me out does and helps me out More

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The dealership is wonderful, I really appreciate how Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesom Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesome too!!! I would highly recommend for a great experience. More

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