Paul Garavel

Garavel is a first-class, top-notch dealership and service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confiden service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confident in the service all around, the responsiveness of the entire team, and the engaging management which sincerely cares that the customer leaves with a car in better shape than when it came in, for a fair price and highly pleasant experience. The atmosphere is one of family and it shows. Paul, owner, takes a personal interest in each customer, going the extra mile to ensure a result that’s a cut above is had. Your car is really in great hands here. More

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Scheduling and service on my Grand Cherokee is always easy peasy, nice and easy. I'm always greeted with a smile when I arrive early in the morning and the work is done well and for a fair price and they easy peasy, nice and easy. I'm always greeted with a smile when I arrive early in the morning and the work is done well and for a fair price and they keep me updated via text. More

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Love my AM Pickup. A very professional and friendly staff. The showroom is immaculate. Even the service area is clean and efficient. A very professional and friendly staff. The showroom is immaculate. Even the service area is clean and efficient. More

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My best experience with a service dept at a Car Dealership ever. An excellent operation. Dealership ever. An excellent operation. More

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Great team, smooth transaction and loving my new ride. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. More

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originally we thaught my daughters jeep needed brakes done, We were quoted $840 dollars, We then find out the calipers and brake lines were defective and covered under warranty. so we asked since the old done, We were quoted $840 dollars, We then find out the calipers and brake lines were defective and covered under warranty. so we asked since the old brake pads will be taken out to replace calipers can they just put new ones in and swap out rotors. they said they would take $100 dollars off original brake job cost of $840. so they are putting old brake pads in new calipers that probably caused the brakes to fail in the first place, This is outrageous greed and terrible customer service and they know we wanted to buy another Wrangler after are other car lease was done. there is no chance of this now. To add insult to injury, now your mechanic breaks off a bolt putting the new parts, you don't stock the bolt and yet we don't have the car for another day. You don't offer a loaner or even offer to drop it off when your done fixing your mistake. Great customer service now your steeling money from us.They order a new bolt but never put it in they test drove it twice, My daughter then drove it to pick up kids she was baby sitting. Someone heard a noise coming from her wheel, a mechanic checked it out they never put the new bolt in or bled the brakes. So not only did they put my child's life in danger there were 3 young children in the vehicle. See video and consider this when going to this dealership More

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They are knowledgeable and friendly. The process was efficiently handled. Brian was young and enthusiastic and very diligent. He saw the opportunity to make a sale and he successfully p The process was efficiently handled. Brian was young and enthusiastic and very diligent. He saw the opportunity to make a sale and he successfully pursued it. More

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Great service! Great place. I will always recommend Paul Garavel and his knowledgable team. They make the whole process comfortable and seamless. Great place. I will always recommend Paul Garavel and his knowledgable team. They make the whole process comfortable and seamless. More

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Paul And Annie were great to work with. Exceptional service no wasted time on delivery date !!! Exceptional service no wasted time on delivery date !!! More

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Joe was a great help, very informative, helped to make the process easy and painless. the process easy and painless. More

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