Ronnie Rodriguez
Ronnie Rodriguez at Sullivan Cadillac
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Ronnie Rodriguez | Page 5

Sr. Sales & Leasing Specialist

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Ronnie Rodriguez

August 04, 2023

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Employee Rating

Part was supposed to be ordered a year ago for warranty never got called back. Car was sold to me with bad tires. Nothing to be done. Service has never done anything wrong with my regular maintenance thoug More

by sarasfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Enoch Mikell , Amie Harrison

Aug 07, 2023

Sullivan Cadillac responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

Aug 10, 2023

sarasfinley responded

I need a contact. Ive emailed rich and left him a voicemail. The used car sales manager said because they had to replace my battery the day after i bought there was no help for me with the tires because they lost $140. My car wasnt inspected as it should have been before my purchase.

August 03, 2023

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Excellent people to work with. Have purchased 5 Cadillacs from Sullivan Rich Gruber, Joseph Trott and Ronnie Rodriguez are great! More

by RELIABLERAY1959
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Joseph Trott

Aug 04, 2023

Sullivan Cadillac responded

It was a pleasure to read about your fifth car-buying experience at Sullivan Cadillac. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

August 01, 2023

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The sales process was handled very professionally courteously. All questions were answered and without any pressure. Ronnie did a great job handling everything during the process. More

by rrowe48
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Aug 03, 2023

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

July 28, 2023

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So far, so good! Great experience purchasing a vehicle from Ronnie Rodriguez. He was professional with no bull! Being a salesperson most of my life, I like people More

by WLLAVAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 01, 2023

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Wendy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 23, 2023

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Excellent experience. Everything was handled professionally and courteously. My car wwas delivered to my home on time and at m y convenience. More

by ROBERTPANICO42
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

July 13, 2023

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Ron Rodriguez was fabulous such professional help and courtesy He made the process quick and easy More

by DEANNA6706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Deanna. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 11, 2023

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Very pleased with the service But I am not pleased with the vehicle it’s self Drives great but I can’t explain how trash and leaves get in thru the back door. Without the door being open More

by DOUGHUMMEL42
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton

Jul 13, 2023

Sullivan Cadillac responded

Doug, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your vehicle. Sincerely, The Sullivan Cadillac Team

July 10, 2023

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The Sullivan dealership is nothing short of top notch. The sales staff went out of their way to make sure we got the best bang for our buck and were very helpful. Also, the service dept. can't be beat w More

by kristan.coolbreezetrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Sullivan Cadillac responded

Kristan, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Sullivan Cadillac looks forward to seeing you again for your next service appointment! Sincerely, The Sullivan Cadillac Team

July 08, 2023

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Very knowledgable sales representative, great customer service, building was clean, beautiful vehicles. One day I’ll have the Escalade, and I know where I’ll be going for it. More

by gross.miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Jose Cruz

Jul 11, 2023

Sullivan Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

July 06, 2023

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Employee Rating

Overall a great dealership,I have bought at least 5 vehicles from them and have only good things to say about them. This last purchase was good till did review and was giving all 8 and 9 till a questio More

by wayne_4144
Recommend Dealer
Yes
Jul 07, 2023

Sullivan Cadillac responded

Wayne, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

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