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Rosa Lerma
Rosa Lerma at Five Star Chevrolet
Refer Me

Rosa Lerma | Page 3

Customer Service

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
66 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

66 Reviews

Write a Review

66 Reviews of Rosa Lerma

December 16, 2022

Dealership Rating
Employee Rating

Quick, quality, clean & professional service. I’m particular when it comes to service on my 2015 Corvette and 5 Star has met my expectations each time service is required. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Helpful
Report | Print
Dec 18, 2022

Five Star Chevrolet responded

Thank you, Mike! We appreciate the chance to help with the care of your Corvette at Five Star Chevrolet. Exceeding your expectations will always be the goal. Let us know when you need our vehicle advice at 972-389-6700. We are here for you! Happy Holidays, Chris Selbach, Service Director

October 18, 2022

Dealership Rating
Employee Rating

First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Chris Selbach

Helpful
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Oct 18, 2022

Jose responded

First time doing business with this dealership group, Scheduled my appointment, friendly staff and great customer service.

Oct 19, 2022

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Jose! When you need future vehicle care, please reach us at 972-389-6700. Your complete satisfaction is always the goal. Thank you for giving us chance to work with you. Safe travels, Chris Selbach, Service Director

September 03, 2022

Dealership Rating
Employee Rating

always very friendly and professional it is a pleasure to take my car to the service More

by Vicmag1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Sep 04, 2022

Five Star Chevrolet responded

Vicmag1973, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosa and the Five Star Chevrolet service team. Please don't hesitate to let us know when we can be of further assistance at 972-389-6700. Take Care, Chris Selbach, Service Director

September 02, 2022

Dealership Rating
Employee Rating

Five star Chevrolet always do a great job when servicing my vehicle. And their customer service is always on point!! I also bought my truck from your dealership, now I would have appreciated a better price More

by Tallie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Jessy Barrientos , Manny Galan

Helpful
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Sep 03, 2022

Five Star Chevrolet responded

Thank you, Tallie! It's great to hear that the Five Star Chevrolet service staff was able to help you out. Our goal is to make sure you fully enjoy your truck. Reach us any time with questions at 972-389-6700. Take Care, Chris Selbach, Service Director

June 24, 2022

Dealership Rating
Employee Rating

Professionalism+kindness+compassion+fast+efficiency+topno tch+friendly+fantastic+super+caring+attentive+positive+marvelous=⭐️⭐️⭐️⭐️⭐️Five Star Chevrolet More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Brown, Darryl Kelly, Jessy Barrientos , Manny Galan

Helpful
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Jun 26, 2022

Five Star Chevrolet responded

CC, Thank you for sharing your feedback. We are so happy to hear about your positive experience with the Five Star Chevrolet team. When we can be of further service, please give us a call at 972-389-6700. Safe Travels, Chris Selbach, Service Director

June 14, 2022

Dealership Rating
Employee Rating

Great Service as always. Calles Rosa to schedule an appointment and she was able to set me up in a timely manner. Manny was excellent, always communicating and making sure I More

by Jomaruba20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Galan

Helpful
Report | Print
Jun 15, 2022

Five Star Chevrolet responded

Thank you, Jomaruba20! We appreciate your business in our service department and we look forward to helping you again. When you have care questions or future vehicle needs, please call 972-389-6700. Thank you for choosing Five Star Chevrolet. Best Regards, Chris Selbach, Service Director

May 23, 2022

Dealership Rating
Employee Rating

They got my car done in a timely manner and everyone I talked to was very friendly. More

by Cheryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

Helpful
Report | Print
May 24, 2022

Five Star Chevrolet responded

Hello Cheryle, You are a valued customer at Five Star Chevrolet. Jessy, Rosa, and our entire service staff continue to be available to you at 972-389-6700. Let us know when you need our vehicle advice. We are here for you! Thank you, Chris Selbach, Service Director

May 21, 2022

Dealership Rating
Employee Rating

excellent service very professional and friendly it is always a pleasure to take my car to the service More

by Vicmag1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramos, Jessy Barrientos

Helpful
Report | Print
May 23, 2022

Five Star Chevrolet responded

Hello Vicmag1973, You are a valued Five Star Chevrolet customer and we appreciate the opportunity to help with your vehicle care. Please reach us at 972-389-6700 again. We look forward to keeping you safe on the roads. Thank you, Chris Selbach, Service Director

November 19, 2021

Dealership Rating
Employee Rating

I really like the crew there because they took good care of me i'll definitely will come back again i really like the service they gave me More

by Jesusr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Helpful
Report | Print
Nov 20, 2021

Five Star Chevrolet responded

Hello Jesusr, We really like when you visit Five Star Chevrolet! Thank you for taking the time to rate our services and please let Rosa, Amanda, or me know when you need our advice again at 972-389-6700. We appreciate you! Take Care, Chris Selbach, Service Director

November 12, 2021

Dealership Rating
Employee Rating

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Sean Johnson, Amanda Agosto, Ian Kuhn, Jacob Sosa

Helpful
Report | Print
Nov 13, 2021

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

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