Rosa Lerma
Rosa Lerma at Five Star Chevrolet

Rosa Lerma | Page 4

Customer Service

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
4.9
73 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

73 Reviews

Write a Review

73 Reviews of Rosa Lerma

June 24, 2022

Dealership Rating
Employee Rating

Professionalism+kindness+compassion+fast+efficiency+topno tch+friendly+fantastic+super+caring+attentive+positive+marvelous=⭐️⭐️⭐️⭐️⭐️Five Star Chevrolet More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos , Alan Brown, Manny Galan, Darryl Kelly

Jun 26, 2022

Five Star Chevrolet responded

CC, Thank you for sharing your feedback. We are so happy to hear about your positive experience with the Five Star Chevrolet team. When we can be of further service, please give us a call at 972-389-6700. Safe Travels, Chris Selbach, Service Director

June 14, 2022

Dealership Rating
Employee Rating

Great Service as always. Calles Rosa to schedule an appointment and she was able to set me up in a timely manner. Manny was excellent, always communicating and making sure I More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Galan

Jun 15, 2022

Five Star Chevrolet responded

Thank you, Jomaruba20! We appreciate your business in our service department and we look forward to helping you again. When you have care questions or future vehicle needs, please call 972-389-6700. Thank you for choosing Five Star Chevrolet. Best Regards, Chris Selbach, Service Director

May 24, 2022

Dealership Rating
Employee Rating

They got my car done in a timely manner and everyone I talked to was very friendly. More

by Cheryle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

May 24, 2022

Five Star Chevrolet responded

Hello Cheryle, You are a valued customer at Five Star Chevrolet. Jessy, Rosa, and our entire service staff continue to be available to you at 972-389-6700. Let us know when you need our vehicle advice. We are here for you! Thank you, Chris Selbach, Service Director

May 21, 2022

Dealership Rating
Employee Rating

excellent service very professional and friendly it is always a pleasure to take my car to the service More

by Vicmag1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramos, Jessy Barrientos

May 23, 2022

Five Star Chevrolet responded

Hello Vicmag1973, You are a valued Five Star Chevrolet customer and we appreciate the opportunity to help with your vehicle care. Please reach us at 972-389-6700 again. We look forward to keeping you safe on the roads. Thank you, Chris Selbach, Service Director

November 20, 2021

Dealership Rating
Employee Rating

I really like the crew there because they took good care of me i'll definitely will come back again i really like the service they gave me More

by Jesusr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Nov 20, 2021

Five Star Chevrolet responded

Hello Jesusr, We really like when you visit Five Star Chevrolet! Thank you for taking the time to rate our services and please let Rosa, Amanda, or me know when you need our advice again at 972-389-6700. We appreciate you! Take Care, Chris Selbach, Service Director

November 12, 2021

Dealership Rating
Employee Rating

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

November 06, 2021

Dealership Rating
Employee Rating

Really professional customer service . I felt important , and appreciated . Corbin was amazing he greeted me at my door . He made me felt welcome . He took my info and than he took care of the rest . My car More

by nolberto23st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andres Nunez

Nov 06, 2021

Five Star Chevrolet responded

Thank you, nolberto23st, for taking the time to mention the services you received at Five Star Chevrolet. Corbin and our service staff remain available at 972-389-6700. Let us know when you have maintenance questions. Take Care, Chris Selbach, Service Director

September 24, 2021

Dealership Rating
Employee Rating

Due to the pandemic availability of parts it did take a while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied More

by STL COUNTYBOYEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Sep 24, 2021

Five Star Chevrolet responded

Thank you for your patience during the parts shortage. We appreciate hearing you found Amanda's communication outstanding and we hope to have the chance to help you with future repair needs. Call us any time at 972-389-6700. We will do our best to serve you in a timely manner. Sincerely, Chris Selbach, Service Director

September 13, 2021

Dealership Rating
Employee Rating

Everytime I go here there very professional ..they even gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here More

by Koonce1103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto , Jeff Mauldin

Sep 15, 2021

Five Star Chevrolet responded

Koonce1103, Your loyalty to Five Star Chevrolet does not go unrecognized! Thank you for your continued business and do not hesitate to call us between visits at 972-389-6700. We want to help you continue to enjoy a safe drive. Take Care, Chris Selbach, Service Director

September 07, 2021

Dealership Rating
Employee Rating

It was awesome even got a lift ride to and from the dealership That's right there is a capital A thank you guys keep up the good work More

by BIG 🐕
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Five Star Chevrolet responded

Thank you for the feedback and high rating of your Five Star Chevrolet service visit. We want to make keeping your vehicle maintenance convenient. Let us know when we will see you again at 972-389-6700. Safe travels, Chris Selbach, Service Director

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