Dealership Experience
6 yrs, 2 mos
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
Spanish
66 Reviews
Write a Review66 Reviews of Rosa Lerma
November 05, 2021
Really professional customer service . I felt important , and appreciated . Corbin was amazing he greeted me at my door . He made me felt welcome . He took my info and than he took care of the rest . My car and appreciated . Corbin was amazing he greeted me at my door . He made me felt welcome . He took my info and than he took care of the rest . My car is all well again thanks to Corbin and the five star Chevrolet More
Other Employees Tagged: Andres Nunez
September 23, 2021
Due to the pandemic availability of parts it did take a while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied More
Other Employees Tagged: Amanda Agosto
September 13, 2021
Everytime I go here there very professional ..they even gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here More
Other Employees Tagged: Bee Hernandez, Amanda Agosto , Jeff Mauldin
August 19, 2021
Great service great teamwork and great establishment . I will always come to this location. And recommend my friends. will always come to this location. And recommend my friends. More
Other Employees Tagged: Bee Hernandez, Amanda Agosto , Jeff Mauldin
July 30, 2021
I would like to say thank you very much for the great customer service .. acttitude wise made all difference. I had called a different dealer closer to home since we've recently moved and I was completel customer service .. acttitude wise made all difference. I had called a different dealer closer to home since we've recently moved and I was completely turned off by their customer service attitude so I called five star which is who service my vehicle in the past and I would like to say that I will continue to drive out here because of the great customer service. Service advisor Ryan he was professional, he was quick, he kept me informed and tried to work with us at time of repair/costs.. most of all he was courteous, respectful was willing to help and happy to help answer my calls/emails w: questions etc. and even the lady scheduling service appointment was very friendly and helpful. THANK YOU BOTH! More
Other Employees Tagged: Ryan Gutiérrez
July 21, 2021
Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part doesn’t seem like it will last couldn’t fix my other issue had to order the part More
Other Employees Tagged: Bee Hernandez, Amanda Agosto, Ian Kuhn, Jacob Sosa , Ryan Knowles, Jeff Mauldin, Karina Najera, Jonathan Torres
July 19, 2021
The service at Five Star Chevrolet is remarkable. My Service Manager, Amanda was on point concerning my vehicle and displayed incredible professionalism and friendly customer service, both over the phon Service Manager, Amanda was on point concerning my vehicle and displayed incredible professionalism and friendly customer service, both over the phone and in person. Most everyone during my visit was welcoming. It totally blew my mind when the technician sent me a text with the video update highlighting the service performed. Five Star was worth the drive before this latest visit, but you've gone and raised the bar. More
Other Employees Tagged: Amanda Agosto