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Rosa Rodriguez

Overview Reviews (402)

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Rosa Rodriguez

Rosa Rodriguez | Page 2

Assistant Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9

402 Reviews

4.9

402 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (402)

402 Reviews of Rosa Rodriguez

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June 04, 2026

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Employee Rating

Excellent visit from reservation to execution and pickup. All was handled curtoiusly and in a timely fashion. Team gave me a suggested maint item that I hadn't thought of and the car is running great now. All was handled curtoiusly and in a timely fashion. Team gave me a suggested maint item that I hadn't thought of and the car is running great now. More

by Eric

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2026 -

Gunn Honda responded

Thank you for sharing your experience! We’re thrilled to hear that your visit was handled smoothly from scheduling to pickup. We appreciate you recognizing our team’s courteous service, timely communication, and helpful maintenance recommendations. Keeping your vehicle running at its best is our goal, and we’re glad to hear it’s performing great after your visit. Thank you for choosing Gunn, and we look forward to serving you again in the future!

May 22, 2026

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Employee Rating

Excellent service Rosa is an outstanding service manager and it was a great experience. I would recommend Gunn to anyone and it was a great experience. I would recommend Gunn to anyone More

by Chester

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 18, 2026

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Employee Rating

Yall did a great job on the information of my Car. And get it fixed on time. And get it fixed on time. More

by Lisads76706

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2026

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Employee Rating

Rosa was very helpful and kept me informed the entire time. Due to my handicap she also brought me came in to the waiting room to explain items needed as well as bringing me the invoice I truly apprecia time. Due to my handicap she also brought me came in to the waiting room to explain items needed as well as bringing me the invoice I truly appreciate the empathy and understanding she provided. Rosa always exceeds my expectations. More

by Chrisr040404

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 10, 2026

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Efficient fast Honda Pilot work, good service. No problems, work done in a timely manner. No problems, work done in a timely manner. More

by mcirn4

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Donny Penn , Parish Malone, Manny Morin, Denise Pendergrass-Esparza, Joe Toepfer, Monica Valague, Alexis

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May 11, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear your Honda Pilot service at Gunn Honda was efficient, fast, and completed in a timely manner with no issues. We appreciate your trust and look forward to serving you again in the future!

April 11, 2026

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Employee Rating

The staff is friendly and ready to serve as soon as you pull up. Great service and quick. pull up. Great service and quick. More

by SAUTSA

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donny Penn , Parish Malone, Manny Morin, Denise Pendergrass-Esparza, Joe Toepfer, Monica Valague, Albert

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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear our staff was friendly and ready to assist as soon as you arrived. It’s great that you experienced quick and great service during your visit. We truly appreciate your support and look forward to serving you again in the future!

March 25, 2026

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Employee Rating

Awesome customer service. I received reports about my vehicle, while I was waiting. I’m Very satisfied. I received reports about my vehicle, while I was waiting. I’m Very satisfied. More

by nessa11

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donny Penn , Parish Malone, Manny Morin, Denise Pendergrass-Esparza, Joe Toepfer, Monica Valague

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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear you received awesome customer service and appreciated getting updates and reports about your vehicle while you waited. It’s great to know you left very satisfied with your experience. We truly appreciate your support and look forward to serving you again!

March 18, 2026

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Employee Rating

Rosa was really good at explaining the process and communicating throughout the appointment. Ten out of ten service. communicating throughout the appointment. Ten out of ten service. More

by aaron.martell07

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear Rosa did a great job explaining the process and keeping you informed throughout your appointment. It’s wonderful to know you received a “ten out of ten” service experience. We truly appreciate your kind words and will be sure to share them with Rosa and the team!

March 05, 2026

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Employee Rating

The buying process was pretty smooth , Mr. Ford ( finance person) is a person with a lot of patience and knowledge His whole name Patrick Ford. Ford ( finance person) is a person with a lot of patience and knowledge His whole name Patrick Ford. More

by compianeddie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Monica Valague

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Apr 23, 2026 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad to hear the buying process went smoothly and that Patrick Ford in finance provided you with patient, knowledgeable support throughout. It’s great when the finance experience feels clear and stress-free. We truly appreciate your feedback and hope you enjoy your new vehicle!

February 27, 2026

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Employee Rating

Excellent and friendly service and support. The service team has made the process straightforward and understandable, and I appreciate their diligence in helping solve the issues i was having w The service team has made the process straightforward and understandable, and I appreciate their diligence in helping solve the issues i was having with my vehicle. More

by Josh S.

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2026 -

Gunn Honda responded

Thank you for your kind feedback! We’re so glad to hear you received excellent and friendly service, and that our service team was able to make the process straightforward and easy to understand. It’s great to know their diligence helped resolve the issues with your vehicle. We truly appreciate your support and look forward to assisting you again in the future!