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Rosie Ruiz
Rosie Ruiz at Mercedes-Benz of Coral Gables
Refer Me

Rosie Ruiz | Page 8

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.8
76 Reviews

thank you

Dealership Experience

14 yrs, 10 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

76 Reviews

Write a Review

76 Reviews of Rosie Ruiz

September 17, 2020

Dealership Rating
Employee Rating

I was at a lunch in Miami and came out to find a flat tire. The dealership closed at 4pm and it was 230pm. It was a nervous 6mile ride over but I got to the dealership and 3 and Rosie and her team made More

by PJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 17, 2020

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

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Employee Rating

I haven’t had a close and personal experience with the dealership, except thru my service advisor, who is EXCELLENT. She is courteous, knowledgeable, and able to solve all my problems with accuracy and sp More

by jose123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 16, 2020

Mercedes-Benz of Coral Gables responded

Jose, Thank you for taking the time to share your thoughts on working with Rosie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

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Employee Rating

Good afternoon,Great service from my advisor Rosie Good afternoon, Great service from my advisor Rosie Ruiz, she is amazing and very kind person. Every time my experience with her is wonderful More

by Telmaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 14, 2020

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

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Employee Rating

Excellent and very efficient!!! Five stars!!! From the moment I arrived I was greeted and directed to where I needed to go!! Everyone was wearing mask and keeping a safe distance. I felt at ease during a More

by AlbertoG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 14, 2020

Mercedes-Benz of Coral Gables responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosie and the team, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

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Employee Rating

Nothing but great service from my advisor Rosie Ruiz, she is just great, the over all experience is very good, they treat the customer as they deserve. More

by rbrillembourg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 14, 2020

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words regarding your recent service experience with Rosie, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 26, 2020

Dealership Rating
Employee Rating

The best seller I have ever met! Very patient and very accommodating, he truly represents the Mercedes brand as an ambassador! I I am very glad to have bought my Merdedes thanks to you Florian More

by rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Florian (Flo) Grandi

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Jul 27, 2020

Mercedes-Benz of Coral Gables responded

Hello rita, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback on Florian and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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