Ross Leffelman | Page 25
General Sales Manager
Sierra Toyota
2596 East Fry Blvd
Sierra Vista, AZ 85635
I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 34 yrs of experience with Toyota and I am extremely loyal to the Toyota brand. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 7 of the last 10 years and consitently win the Toyota Presidents award.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
34 yrs, 7 mos
293 Reviews
Write a Review293 Reviews of Ross Leffelman
March 06, 2014
Working with Mark over the Internet was very straightforward and helpful. He was able to find the exact Tacoma Truck that I was looking for. They had an equivelant one on-site that I test drov straightforward and helpful. He was able to find the exact Tacoma Truck that I was looking for. They had an equivelant one on-site that I test drove and then ordered the exact one I wanted. The price I was quoted and the trade-in value I received was spot-on to what my research showed, so I was very pleased. Then on closing, I worked with Neta and Ross. I was in and out well under an hour after signing all the paper work, obtaining the loan (with a very good interest rate, I might add) and driving off with my new truck. So I was very pleased with all aspects of the entire process from first contact to when I drove off with my new truck. More
Other Employees Tagged: Mark Weeks
March 05, 2014
The dealership has an excellent reputation and everyone we worked with was professional and helpful. From the first contact we were impressed. Marvin was great about listening to our needs and showing us we worked with was professional and helpful. From the first contact we were impressed. Marvin was great about listening to our needs and showing us the perfect van. You had everything we wanted and needed in the Sienna at a price we can live with. We knew we would require more attention than the average customer with our handicaps and our illnesses, but We never felt like a " bother." Thank you so much! More
Other Employees Tagged: Marvin Morris , Elsie Macmillan
February 19, 2014
My wife, Becky and I have purchased two Toyota vehicles from Sierra Toyota in the last 5 years--a 2009 Venza and the latest a 2013 Avalon. On both occasions we have worked with Carlos Flores. Carlos has b from Sierra Toyota in the last 5 years--a 2009 Venza and the latest a 2013 Avalon. On both occasions we have worked with Carlos Flores. Carlos has been very patient and always took the time to answer our many questions. Buying a new car can be enjoyable and sometimes frustrating. Carlos is a very knowledgeable, competent and personable Sales Consultant. When we picked up our new car, Carlos was very informative in his explanation of all of the various features in the car. We feel confident that if we have any questions in the future, he will be happy to help us. We can readily see why Sierra Toyota was awarded the Number One dealership in Arizona. From our two experiences this recognition is well deserved. We will not hesitate to recommend Sierra Toyota and especially Carlos. Becky and Larry Sigler More
January 16, 2014
Every time I enter Sierra Toyota all the staff is have courteous and welcoming. When I have purchased a vehicle (4), the salesperson is very helpful and explains things I needed to know about each vehicl courteous and welcoming. When I have purchased a vehicle (4), the salesperson is very helpful and explains things I needed to know about each vehicle. This is particularly true about my recent purchase of a 2014 Rav4, which has many wonderful accessories. Marvin not only walked me through everything the vehicle has to offer, but also gave me his cell phone number to call if and when I had a question. He also followed up with a telephone call. Another thing that has impressed me with the dealership is that Elsie and staff always remember me by name and say hello. Also, the service specialists explain everything to the greatest degree. Everyone is friendly, courteous and friendly. More
Other Employees Tagged: Marvin Morris , Elsie Macmillan
January 09, 2014
I typically avoid going to car dealerships if I possible could. Never had a good experience at them. When I went into Sierra Toyota, I had a particular car in mind to purchase. When this one had sold pri could. Never had a good experience at them. When I went into Sierra Toyota, I had a particular car in mind to purchase. When this one had sold prior to my arrival, I chose another Camry to test drive. Fell in love with the Camry and Neta was wonderful because there was absolutely no pressure to purchase. We were met by other employees with courteousness and a helpfulness. When I went back to purchase the vehicle, it was very easy since I was paying cash for the vehicle. The whole transaction took about 1/2 hour. After the papers were signed, the owner, Elsie came over and welcomed me to the Toyota family. I will definitely recommend this dealership in the future! More
December 28, 2013
Best auto sales experience ever! The most professional, fair, honest, and customer focused dealership that I have visited in over 42 years of buying cars. All requests were quickly and fairly addressed. fair, honest, and customer focused dealership that I have visited in over 42 years of buying cars. All requests were quickly and fairly addressed. I will recommend to my friends and family. My next vehicle will be purchased for Sierra Toyota! More
Other Employees Tagged: Marvin Morris , Scott Allen
November 23, 2013
From the moment we arrived at Sierra Toyota Jason and Ross showed us friendly professionalism. Both men were able to answer all the questions posed to them. There was no pressure to purchase the vehicle Ross showed us friendly professionalism. Both men were able to answer all the questions posed to them. There was no pressure to purchase the vehicle we wanted, only helpful suggestions. They both stayed late to accommodate our schedule. We would certainly recommend Sierra Toyota to anyone interested in purchasing a vehicle. More
November 14, 2013
Sierra Toyota is like no other dealership I have worked with. All of their employees are friendly, helpful and considerate of my time. At no time did anyone pressure me to buy a car or treat me as nothing with. All of their employees are friendly, helpful and considerate of my time. At no time did anyone pressure me to buy a car or treat me as nothing more than a sale. The main sales person I dealt with, Mark Weeks, treated me with respect and gave me the best offer up front. I went to two other dealerships (Lawley Ford and Donovan Dodge) in Sierra Vista to compare vehicles because I was not sure what I wanted. Neither of those dealerships gave me their best offers up front. As a matter of fact, their original offers were terrible and both kept asking me if I would make the deal that day. This happened even after I informed them that I was simply making comparisons and not ready to buy just yet. Donovan Dodge called me three times within an hour after I left their dealership and changed their offer each time trying to get me to commit. I had to shut my ringer off! After visiting the other two dealerships, I knew what my choice would be. I have purchased several cars from Sierra Toyota in the past and will continue to do so. As a matter of fact, I've been wondering why I ever went anywhere else. In summary, Sierra Toyota has the best customer service I have ever seen! More
Other Employees Tagged: Scott Allen, Elsie Macmillan, Brian Moldenauer, Mark Weeks
October 11, 2013
My wife and I had a very good experience at this dealership. I was a little leery of going through any of the dealerships in Sierra Vista but the Toyota dealership was great to work with. All of the dealership. I was a little leery of going through any of the dealerships in Sierra Vista but the Toyota dealership was great to work with. All of the people I dealt with, Mark, Neta, and Ross, were very polite, professional and patient with us. At no time did my wife and I fell pressured to buy something we didn't want or couldnt afford. I will not hesitate to use this dealership again. More
Other Employees Tagged: Mark Weeks
September 24, 2013
I found the truck on a Saturday. The Dealer was about 100 miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truc miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truck for me that was great. The truck is everything I was looking for. All the staff I work with was great. My next car is going to come from this dealership. More
Other Employees Tagged: Mark Weeks