Ross Leffelman | Page 26

From the moment we arrived at Sierra Toyota Jason and Ross showed us friendly professionalism. Both men were able to answer all the questions posed to them. There was no pressure to purchase the vehicle Ross showed us friendly professionalism. Both men were able to answer all the questions posed to them. There was no pressure to purchase the vehicle we wanted, only helpful suggestions. They both stayed late to accommodate our schedule. We would certainly recommend Sierra Toyota to anyone interested in purchasing a vehicle. More

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Sierra Toyota is like no other dealership I have worked with. All of their employees are friendly, helpful and considerate of my time. At no time did anyone pressure me to buy a car or treat me as nothing with. All of their employees are friendly, helpful and considerate of my time. At no time did anyone pressure me to buy a car or treat me as nothing more than a sale. The main sales person I dealt with, Mark Weeks, treated me with respect and gave me the best offer up front. I went to two other dealerships (Lawley Ford and Donovan Dodge) in Sierra Vista to compare vehicles because I was not sure what I wanted. Neither of those dealerships gave me their best offers up front. As a matter of fact, their original offers were terrible and both kept asking me if I would make the deal that day. This happened even after I informed them that I was simply making comparisons and not ready to buy just yet. Donovan Dodge called me three times within an hour after I left their dealership and changed their offer each time trying to get me to commit. I had to shut my ringer off! After visiting the other two dealerships, I knew what my choice would be. I have purchased several cars from Sierra Toyota in the past and will continue to do so. As a matter of fact, I've been wondering why I ever went anywhere else. In summary, Sierra Toyota has the best customer service I have ever seen! More

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My wife and I had a very good experience at this dealership. I was a little leery of going through any of the dealerships in Sierra Vista but the Toyota dealership was great to work with. All of the dealership. I was a little leery of going through any of the dealerships in Sierra Vista but the Toyota dealership was great to work with. All of the people I dealt with, Mark, Neta, and Ross, were very polite, professional and patient with us. At no time did my wife and I fell pressured to buy something we didn't want or couldnt afford. I will not hesitate to use this dealership again. More

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I found the truck on a Saturday. The Dealer was about 100 miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truc miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truck for me that was great. The truck is everything I was looking for. All the staff I work with was great. My next car is going to come from this dealership. More

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Our visits to Sierra Toyota where we had never done business previously, from initial looking through purchase, were nothing short of wonderful. A major part of that was their sales rep, Pablo Xibille, business previously, from initial looking through purchase, were nothing short of wonderful. A major part of that was their sales rep, Pablo Xibille, and the way he interacted with us. Pablo always greeted us with a warm smile making us feel welcome and important and he took the time to thoroughly answer every question we had. He knew his products and was also a big help guiding us through our decisions when their were options to consider. We felt relaxed with him and he gained our trust and confidence. The Prius is our first Toyota. We wanted to be more "green', save money on fuel, and have a stylish reliable car. Several of our co-workers drive Prius, and we knew the great reputation of Toyota quality, but we didn't have any personal experience with either. So we had a lot of questions for Pablo and for about two weeks he answered all of them. That combined with our other research, the financing options from Toyota, and the Prius warranty convinced us that this was the right car for us and that this was the right dealer to get it from. It may be early in our journey with Sierra Toyota and the Prius, but we are very happy with our decision and look forward to being a loyal future customer there. We are genuinely "more than satisfied". More

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Working with Dave made buying a car a great experience. Scoot and Ross were friendly and helpful gaining proper financing. I would recommend Dave to anyone wanting to purchase a car Scoot and Ross were friendly and helpful gaining proper financing. I would recommend Dave to anyone wanting to purchase a car More

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I saw an ad on one of the on-line sites for a particular pre-owned Rav 4. I contacted the dealership by email and within minutes Mark Weeks was in contact with me. We exchanged many emails during the ensu pre-owned Rav 4. I contacted the dealership by email and within minutes Mark Weeks was in contact with me. We exchanged many emails during the ensuing two weeks. He was always prompt in replying to my emails, questions and concerns. We'd essentially agreed on a price before I even met him or taken the car for a test drive. I arrived at the dealership and found an affable young man, eager to accomodate my vehicle needs, but not at all pushy (I later had an interaction with another of the salesmen, whom if he'd been my point-of-contact, I don't think I'd have bought from the dealership). The paperwork was quickly drawn up and both Mark Weeks and Ross Leffelman were easy to work with. The process - although I had dreaded it immensely, was simple and well handled from begining to end. Nicely done Mark! More

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Outstanding customer service (5 stars), everyone was courteous and professional. They came and drove me to the dealership when I couldn't get a ride. I got the vehicle I wanted, with the options that courteous and professional. They came and drove me to the dealership when I couldn't get a ride. I got the vehicle I wanted, with the options that I wanted, at the price I wanted to pay. More

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This was by far the most pleasant and relaxed vehicle purchase experience I've ever had. This is the only car dealer in Sierra Vista that I will work with. purchase experience I've ever had. This is the only car dealer in Sierra Vista that I will work with. More

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Excellent experience. This transaction has been the most enjoyable car buying experience I have had. I recommend the agency. I hope to purchase another vehicle from the agency in the future. enjoyable car buying experience I have had. I recommend the agency. I hope to purchase another vehicle from the agency in the future. More

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