Ross Leffelman | Page 30
General Sales Manager
Sierra Toyota
2596 East Fry Blvd
Sierra Vista, AZ 85635
I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.
Read moreDealership Experience
21 yrs, 4 mos
Industry Experience
36 yrs, 10 mos
334 Reviews
Write a Review334 Reviews of Ross Leffelman
September 24, 2013
I found the truck on a Saturday. The Dealer was about 100 miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truc miles away. The truck had everything I was looking for and at a great price. I said to the manager that I could be there on Monday. He held the truck for me that was great. The truck is everything I was looking for. All the staff I work with was great. My next car is going to come from this dealership. More
Other Employees Tagged: Mark Weeks
August 07, 2013
Our visits to Sierra Toyota where we had never done business previously, from initial looking through purchase, were nothing short of wonderful. A major part of that was their sales rep, Pablo Xibille, business previously, from initial looking through purchase, were nothing short of wonderful. A major part of that was their sales rep, Pablo Xibille, and the way he interacted with us. Pablo always greeted us with a warm smile making us feel welcome and important and he took the time to thoroughly answer every question we had. He knew his products and was also a big help guiding us through our decisions when their were options to consider. We felt relaxed with him and he gained our trust and confidence. The Prius is our first Toyota. We wanted to be more "green', save money on fuel, and have a stylish reliable car. Several of our co-workers drive Prius, and we knew the great reputation of Toyota quality, but we didn't have any personal experience with either. So we had a lot of questions for Pablo and for about two weeks he answered all of them. That combined with our other research, the financing options from Toyota, and the Prius warranty convinced us that this was the right car for us and that this was the right dealer to get it from. It may be early in our journey with Sierra Toyota and the Prius, but we are very happy with our decision and look forward to being a loyal future customer there. We are genuinely "more than satisfied". More
Other Employees Tagged: Elsie Macmillan, Pablo Xibille
August 04, 2013
Working with Dave made buying a car a great experience. Scoot and Ross were friendly and helpful gaining proper financing. I would recommend Dave to anyone wanting to purchase a car Scoot and Ross were friendly and helpful gaining proper financing. I would recommend Dave to anyone wanting to purchase a car More
Other Employees Tagged: Scott Allen
August 02, 2013
I saw an ad on one of the on-line sites for a particular pre-owned Rav 4. I contacted the dealership by email and within minutes Mark Weeks was in contact with me. We exchanged many emails during the ensu pre-owned Rav 4. I contacted the dealership by email and within minutes Mark Weeks was in contact with me. We exchanged many emails during the ensuing two weeks. He was always prompt in replying to my emails, questions and concerns. We'd essentially agreed on a price before I even met him or taken the car for a test drive. I arrived at the dealership and found an affable young man, eager to accomodate my vehicle needs, but not at all pushy (I later had an interaction with another of the salesmen, whom if he'd been my point-of-contact, I don't think I'd have bought from the dealership). The paperwork was quickly drawn up and both Mark Weeks and Ross Leffelman were easy to work with. The process - although I had dreaded it immensely, was simple and well handled from begining to end. Nicely done Mark! More
Other Employees Tagged: Mark Weeks
July 08, 2013
Outstanding customer service (5 stars), everyone was courteous and professional. They came and drove me to the dealership when I couldn't get a ride. I got the vehicle I wanted, with the options that courteous and professional. They came and drove me to the dealership when I couldn't get a ride. I got the vehicle I wanted, with the options that I wanted, at the price I wanted to pay. More
Other Employees Tagged: Mark Weeks
June 20, 2013
This was by far the most pleasant and relaxed vehicle purchase experience I've ever had. This is the only car dealer in Sierra Vista that I will work with. purchase experience I've ever had. This is the only car dealer in Sierra Vista that I will work with. More
Other Employees Tagged: Elsie Macmillan, Marvin Morris
June 13, 2013
Excellent experience. This transaction has been the most enjoyable car buying experience I have had. I recommend the agency. I hope to purchase another vehicle from the agency in the future. enjoyable car buying experience I have had. I recommend the agency. I hope to purchase another vehicle from the agency in the future. More
June 06, 2013
I shopped the Toyota dealers in Phoenix, Tucson and Sierra Vista. I got the best service and price in Sierra Vista. They got me the exact truck, color, and options I wanted, and the price was great. Sierra Vista. I got the best service and price in Sierra Vista. They got me the exact truck, color, and options I wanted, and the price was great. You want a Toyota - Sierra Toyota is the place to go!! More
Other Employees Tagged: Brian Moldenauer, Mark Weeks
June 02, 2013
Buying a car from this dealership was one of the most pleasant experiences I have ever had buying a new car! There was no pressure and they were extremely helpful in all areas. The facility is spotless pleasant experiences I have ever had buying a new car! There was no pressure and they were extremely helpful in all areas. The facility is spotless and all the people who work there that we encountered were very professional and very friendly. I would definitely recommend this dealership to anyone. I hope that we can purchase another car from them when we are ready to buy one. I also plan to have all my servicing done there too. More
May 24, 2013
This is the second vehicle we have bought at this dealership, we come back because of the professionalism. In the future when we want to purchase another vehicle we will contact Pablo and the dealer dealership, we come back because of the professionalism. In the future when we want to purchase another vehicle we will contact Pablo and the dealership. Thank you. More
Other Employees Tagged: Pablo Xibille

