Ross Leffelman | Page 33

The entire purchase was painless. We've purchase many new cars, two from this dealership and this was, by far, the easiest transaction of them all. Everyone involved in the entire process was extremely new cars, two from this dealership and this was, by far, the easiest transaction of them all. Everyone involved in the entire process was extremely friendly and professional. We are very satisfied. More

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I have purchased several cars from this dealership now and I will never ever go anywhere else. They really care about their customers and their needs and wants. Mark Weeks is the best salesman with whom and I will never ever go anywhere else. They really care about their customers and their needs and wants. Mark Weeks is the best salesman with whom I have ever dealt. He makes sure I get the perfect vehicle for my needs; not an easy feat as I am a woman who wants it all! I have never been disappointed, nor found myself with any problems that required constant addressing after purchase. I never find myself ogling other vehicles on other lots with regret. I am a lifetime customer for sure. More

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I LOVE dealing with Sierra Toyota and Marvin Morris. Marvin is not a typical sales person. He listens to you and treats you with respect. I have been buying Toyota's from Marvin since 2007 and I will ne Marvin is not a typical sales person. He listens to you and treats you with respect. I have been buying Toyota's from Marvin since 2007 and I will never go to another dealership to buy a truck. Sierra Toyota puts the customer first, not just the sale. If Marvin ever leaves Toyota, I will be sad but I know that Sierra Toyota will always take of me like family. More

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Marvin was a very courteous salesman, very helpful and not pushy. He was knowlegable about the cars and sale details. Special thanks to Scott for a great deal on our trade-in. Ross was efficient in the not pushy. He was knowlegable about the cars and sale details. Special thanks to Scott for a great deal on our trade-in. Ross was efficient in the finance area. More

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I visited Sierra Toyota about a month agao, with the intentions of buying a new toyota tacoma. We were not able to complete the sale at that time. However, just this past weekend I went back and was b intentions of buying a new toyota tacoma. We were not able to complete the sale at that time. However, just this past weekend I went back and was better prpared to purchase the vehicle I wanted. They welcomed me with open arms, had the vehicle I wanted in stock and were willing to make a deal. Thanks guys. More

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I like this dealership , have been here several times. The Service dept. is exceptional. The Manager and Sales also exceptional......the only thing i regret is the trade in price for my beautiful mint co The Service dept. is exceptional. The Manager and Sales also exceptional......the only thing i regret is the trade in price for my beautiful mint condition Camry SE 2011 with 6300 miles...needed a practical vehicle Rav4 fit the bill.....but as i said i regret taking aprox 7,000 loss on my Camry....i should have considered selling it myself Sandra Dunlap More

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We went to the dealership on Saturday afternoon just to see what Tundra's they had and ask some questions. Neta was so friendly and knowledgeable, and most importantly patient with all the questions and re see what Tundra's they had and ask some questions. Neta was so friendly and knowledgeable, and most importantly patient with all the questions and requests we had, that by end of the day (well actually past the business hours) we drove off with a great truck with all the things we wanted and for a great price. She let us test-drive several of the trucks on their lot that had different options, guided us through determining which features were important to us, and gave us a good price for the one they had available with a few more options so that we didn't have to wait weeks for the assembly of a one that matched exactly what we needed. This all happened at the end of their work day and as soon as we made up our minds, Neta and Ross made sure we got all the documents filled quickly so that we get approved for financing, went through all the documents and signing with Brian and, after hours already but still in that same afternoon and weekend, we got our new truck. Great team, and very competent and friendly dealership overall. Totally worth the drive from Tucson. More

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Our reason to travel to Sierra Vista from Tucson was the great followup by phone done by Ross. The trip was 80 miles thru beautiful Arizona land so I was even more pleased when the service in person was gre great followup by phone done by Ross. The trip was 80 miles thru beautiful Arizona land so I was even more pleased when the service in person was great. Even with other dealers in our immediate area, I would recommend this dealership to family and friends. This organization understands customer service and delivers a high quality product. I leased a car and returned several days later to pick it up. Skip was great in explaning the lease program, showing me what was inside the car, and hanging around to make sure our needs were met. Carlos explained the financing and for the first time I actually listened and understood the topic. He is a great communicator. I am new to the area and very pleased to find a dealership that was caring, knowledgeablee, and provide great service. Our plan is to have our service work done at this dealership in the future due to this experience Sharon Groschwitz Sahuarita, Arizona More

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From the moment we walked in the door, everyone was very friendly,helpful, and knowledgeable without being pushy. Our first visit was to ask about selling our jeep wholesale, and, while it didn't work out, friendly,helpful, and knowledgeable without being pushy. Our first visit was to ask about selling our jeep wholesale, and, while it didn't work out, we were so impressed with Neta's and Scott's (used car manager) forthrightness and honesty that, a week later when we decided to trade the jeep in on a new Prius, we came back. Unfortunately, Neta was not available to help us buy our new car, but Carlos did an excellent job. He answered all our questions about the different Prius models, steered us through the buying process, and patiently explained all the "bells and whistles." Several times, as we were kind of overwhelmed. Our experience with Brian, the sales manager, and the owner (Elsie?) was also very positive. And Ross, the financial guy, was low key and didn't try to strong arm us into buying extended warranties or expensive car care packages. We are thrilled with our new Prius and it was the most painless car-buying process we've ever had. We would definitely recommend this dealership to others. More

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This is my second new Tundra from this dealership. Charlene and her manager continued the same outstanding level of customer attention and professionalism as before. Charlene and her manager continued the same outstanding level of customer attention and professionalism as before. More

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