Ross Leffelman | Page 32

The staff were very friendly toward my wife and I during both our phone conversations and in person. Carlos was our salesman and he was knowledgeable about the product, features, etc and was able to answer both our phone conversations and in person. Carlos was our salesman and he was knowledgeable about the product, features, etc and was able to answer our questions. The most refreshing part about our experience was the very low pressure and laid back feel. We did not feel pressured at all and felt very comfortable while in the dealership. Also, we didn't have to "play the game" of back and forth on the price; Carlos showed us the bottom line price from the start. Ross was able to finish all our financing quickly and the whole process was quick and easy. We would come back and would recommend this dealership. More

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no BS, outta there in 30 minutes- thanks guys! I would definitely recommend this dealership to anyone else who's looking for a new car. I didn't trade anything in, so I'm not sure how they are in regards definitely recommend this dealership to anyone else who's looking for a new car. I didn't trade anything in, so I'm not sure how they are in regards to trade-ins, to be honest. More

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October last year I purchased a Toyota Sienna from the dealership and it was an excellent experience. Marvin Morris did not pressure me but provided all the information for me to make an informed decisio dealership and it was an excellent experience. Marvin Morris did not pressure me but provided all the information for me to make an informed decision. I love my van so based on my experience I went back and purchased another vehicle there for my daughter. Marvin, Brian and Ross were exceptional and it was accomplished very quickly and smoothly. I highly recommend this dealership. I was directed there by my brother who has bought numerous vehicles from them. The service department is also excellent and really get the job done. More

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I got what I ask for and am happy with the purchase of my 2012 RAV4 Limited. The individuals that I had work with anotated above were very responsive to my needs and request. Their was no haggling or high 2012 RAV4 Limited. The individuals that I had work with anotated above were very responsive to my needs and request. Their was no haggling or high pressure sales piches which was the nicest part of the sale. Working with Pablo on this purchase was extremely relaxing and Ross kept me inform on when my vehicle was coming in and where the status of the building of this vehicle. I have purchase 11 vehicles including this one since 1991 and 7 of them were from Lawley here in Sierra Vista but there service started to go downhill and I want to be a Toyota client hopefull forever in the future. The only reason I did not give a 5 on quality of work was that prior to going to Tucson yesterday I check the air pressure in my tires and all of the read 37 PSI cold which they all should have read 32 PSI. 5 PSI over the recommended tire pressure was unacceptable to me. The other thing is that Elsie the owner could show a little more friendliness since I was their 5 times during the purchase process and not one time did she address me with a greeting or a Hi can I help you. More

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We were very satisfied with the job that both Carlos and Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesit Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesitation. Ross knew that we had time constraints and made the paperwork as hassle free as he could for us. More

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We purchased a Sienna from Sierra Toyota and Marvin Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin t Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin to anyone seeking a stress free buying experience. We would also highly recommend Jay Leonard for any service needs. Jay is also excellent! More

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Sierra Toyota is the best dealership I have ever dealt with. Plus it's emloyees are extremely knowledgeable about Toyota products. My car buying experience was great. Thanx Robert Copes with. Plus it's emloyees are extremely knowledgeable about Toyota products. My car buying experience was great. Thanx Robert Copes More

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We are repeat customers. Bought our previous vehicle (Prius) through Marvin, bought this vehicle(Camry Hybrid)through Marvin. Great guy. Ross was very easy to work with, also. He had all the paperwork (Prius) through Marvin, bought this vehicle(Camry Hybrid)through Marvin. Great guy. Ross was very easy to work with, also. He had all the paperwork ready and in order. Efficient and easy. More

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My wife and I have purchased two new cars from Sierra Toyota, a 2010 Corolla, and a 2012 Tacoma. Mr. Marvin Morris is the reason I came back to Sierra Toyota to purchase my second new Toyota truck, I pu Toyota, a 2010 Corolla, and a 2012 Tacoma. Mr. Marvin Morris is the reason I came back to Sierra Toyota to purchase my second new Toyota truck, I purchased a 2007 Tundra in Tucson. He is a pleasure to work with, very knowledgeable of your products, and overall working with him is a wonderful experience. My 2012 Tacoma was ordered, I wanted a uncommon configuration, TRD off road 4x4 with a manual transmission in the color black. Not once was I told the truck could not be obtained, or was I persuaded to buy something else. Mr. Morris and Ross Leffelman said they would get it for me, and they did, the truck even came in a week early. Overall I am very impressed with all the people I worked with at Sierra Toyota, and in the future I will purchase my new Toyotas from Sierra Toyota. More

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This was the best car-buying experience I have ever had. This was the best car-buying experience I have ever had. No games, no pressure. Both Ross and Charlene were friendly and professional. The vehi This was the best car-buying experience I have ever had. No games, no pressure. Both Ross and Charlene were friendly and professional. The vehicle I wanted was not available here or nearby so Ross placed an order for it. He let me know the build date and window of arrival and Charlene contacted me as soon as it arrived. It was exactly as I had specified. More

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