Ross Leffelman | Page 32

The overall experience was fantastic. It was nice to come to a dealership and not be hounded as soon as we stepped on the lot. This allowed us some time to browse the inventory and decide which vehicle we wa to a dealership and not be hounded as soon as we stepped on the lot. This allowed us some time to browse the inventory and decide which vehicle we wanted to test drive. Our salesman Dave Bradley provided us with an exceptional customer experience. He was knowledgeable, professional, and extremely easy to work with. The other staff members we worked with (Ross and Brian) were also very professional and made the process very simple for us. Hands down, the best sales experience we have have ever had and we will be spreading the word to everyone we know who is thinking of buying a Toyota. Kevin and Sandi More

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I bought my personal car from Toyota's used lot. Marvin Morris was our salesman. He was super helpful. I brought my boss, CFO from SEABHS to look at Toyota's as a possible solution to the company fleet Morris was our salesman. He was super helpful. I brought my boss, CFO from SEABHS to look at Toyota's as a possible solution to the company fleet vehicles. Before we were done we purchased 2 new and on used one that day. Again Marvin Morris was our salesman. More

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A very pleasant place to do business. The staff was professional, efficient and speedy. They respect your time and do not waste it. I shall return. professional, efficient and speedy. They respect your time and do not waste it. I shall return. More

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The staff were very friendly toward my wife and I during both our phone conversations and in person. Carlos was our salesman and he was knowledgeable about the product, features, etc and was able to answer both our phone conversations and in person. Carlos was our salesman and he was knowledgeable about the product, features, etc and was able to answer our questions. The most refreshing part about our experience was the very low pressure and laid back feel. We did not feel pressured at all and felt very comfortable while in the dealership. Also, we didn't have to "play the game" of back and forth on the price; Carlos showed us the bottom line price from the start. Ross was able to finish all our financing quickly and the whole process was quick and easy. We would come back and would recommend this dealership. More

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no BS, outta there in 30 minutes- thanks guys! I would definitely recommend this dealership to anyone else who's looking for a new car. I didn't trade anything in, so I'm not sure how they are in regards definitely recommend this dealership to anyone else who's looking for a new car. I didn't trade anything in, so I'm not sure how they are in regards to trade-ins, to be honest. More

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October last year I purchased a Toyota Sienna from the dealership and it was an excellent experience. Marvin Morris did not pressure me but provided all the information for me to make an informed decisio dealership and it was an excellent experience. Marvin Morris did not pressure me but provided all the information for me to make an informed decision. I love my van so based on my experience I went back and purchased another vehicle there for my daughter. Marvin, Brian and Ross were exceptional and it was accomplished very quickly and smoothly. I highly recommend this dealership. I was directed there by my brother who has bought numerous vehicles from them. The service department is also excellent and really get the job done. More

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I got what I ask for and am happy with the purchase of my 2012 RAV4 Limited. The individuals that I had work with anotated above were very responsive to my needs and request. Their was no haggling or high 2012 RAV4 Limited. The individuals that I had work with anotated above were very responsive to my needs and request. Their was no haggling or high pressure sales piches which was the nicest part of the sale. Working with Pablo on this purchase was extremely relaxing and Ross kept me inform on when my vehicle was coming in and where the status of the building of this vehicle. I have purchase 11 vehicles including this one since 1991 and 7 of them were from Lawley here in Sierra Vista but there service started to go downhill and I want to be a Toyota client hopefull forever in the future. The only reason I did not give a 5 on quality of work was that prior to going to Tucson yesterday I check the air pressure in my tires and all of the read 37 PSI cold which they all should have read 32 PSI. 5 PSI over the recommended tire pressure was unacceptable to me. The other thing is that Elsie the owner could show a little more friendliness since I was their 5 times during the purchase process and not one time did she address me with a greeting or a Hi can I help you. More

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We were very satisfied with the job that both Carlos and Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesit Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesitation. Ross knew that we had time constraints and made the paperwork as hassle free as he could for us. More

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We purchased a Sienna from Sierra Toyota and Marvin Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin t Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin to anyone seeking a stress free buying experience. We would also highly recommend Jay Leonard for any service needs. Jay is also excellent! More

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Sierra Toyota is the best dealership I have ever dealt with. Plus it's emloyees are extremely knowledgeable about Toyota products. My car buying experience was great. Thanx Robert Copes with. Plus it's emloyees are extremely knowledgeable about Toyota products. My car buying experience was great. Thanx Robert Copes More

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