Ross Levy | Page 38

Disappointing experience I made the trip down from Tampa and had pre-negotiated my trade in. When I got there, my jeep had a problem and they chanced the deal. No problem - I made the trip down from Tampa and had pre-negotiated my trade in. When I got there, my jeep had a problem and they chanced the deal. No problem - understand that there was an issue and the trade value changed. I was okay with that. But, they sold me a vehicle that had a leak in the sunroof. So maybe my trade-in had issue but it was clear to me that the dealer knew of the issue and did not disclose that that vehicle had a leak with the sunroof. I have been dealing with this for months now and disappointed that it was not disclosed. It was obvious that someone tried to repair, but was unsuccessful. They discounted my trade, but did not discount or disclose the fact that there was a problem with the vehicle. I guess I should have questioned why there as new floor mats with a used vehicle. Because every times it rains it leaks... More

Print

Awesome experience at Naples Acura. I bought a 2011 TXS at Naples Acura and had a great experience in terms of service and professionalism. Mike Doeringer is a very knowledgeable sales p I bought a 2011 TXS at Naples Acura and had a great experience in terms of service and professionalism. Mike Doeringer is a very knowledgeable sales person and helped me get a great deal. Manager Ross Levy was very helpful and hospitable. I have not had any issues in the car and it was exactly as advertised, It did not take me much time to make my mind and buy the car I would recommend Naples Acura to anyone buying a new or used car. More

Print

Felix Riano. Best experience ever. Top customer service. This was an all-around amazing experience. This dealership had been suggested by two of my co-workers, so I had big expectations. They fulfilled them This was an all-around amazing experience. This dealership had been suggested by two of my co-workers, so I had big expectations. They fulfilled them all ! Matt Nolan was extremely professional and knowledgeable when going over all the details of the MDX. He patiently answered all my questions while we took the car for a spin. When we returned from the test drive, I was gladly surprised that two managers walked up to me, introduced themselves and spent quality time discussing the pros and cons of the vehicle. I had taken my time to do my research as I had additional car makers as potential options for my next buy. I did not have such a nice experience or the managers spending time with me at my first visit to other dealerships. Ross Levy (General manager) and Matt Nolan (Sales Advisor) were always honest, professional, communicated with me non-stop and made me feel comfortable without pushing during the decision making process, waited for me until long hours at night due to my busy work schedule and followed up with me a couple of times after my purchase. Thank you Ross and Matt for the smooth ride during the acquisition of my MDX. I am loving it !!!!! More

Print

Norm and the Folks at Acura were great, Highly Prof. Norm Johnston and the folks at Acura were great. I am a newly graduated college student, and they helped work out a Lease on a great new 2015 ILX. I l Norm Johnston and the folks at Acura were great. I am a newly graduated college student, and they helped work out a Lease on a great new 2015 ILX. I love the car! They were helpful and patient ever step of the way. I would def. recommend them, they were able to make the car shopping experience a joy! More

Print

2015 Acura MDX Extraordinary Experience My family and I agree that the purchase of our 2015 MDX at Naples Acura was the best car buying experience we have ever had. Our Sales Consultant, Ma My family and I agree that the purchase of our 2015 MDX at Naples Acura was the best car buying experience we have ever had. Our Sales Consultant, Mathew Nolan, was very attentive to us,extremely knowledgable, and very professional from our first meeting to our taking delivery. We felt very comfortable working with Matt and highly recommend him. I also would like to compliment the GM, Ross Levy. Ross has created a very special unique Dealership with a wonderful staff. I highly recommend Naples Acura for providing excellent Customer Service. I love my MDX! More

Print

Purchase of 2012 MDX Matt Nolan was first class. Called us when the right car was in and did a very good job explaining its operations. Even let us take the car home befor Matt Nolan was first class. Called us when the right car was in and did a very good job explaining its operations. Even let us take the car home before providing all the funds. Traded my 2002 Highlander which was low mileage and in very good condition. More

Print

Yet another pleasant buying experience Last Saturday I came into the dealership with the intention of test driving a new car and walked away the happy owner of a 2011 TSX! Once again, my d Last Saturday I came into the dealership with the intention of test driving a new car and walked away the happy owner of a 2011 TSX! Once again, my dealings with Norm Johnston and Joe Eisenberg were exceptional. They treat me professionally and offer a friendly sales environment with no high pressure sales methods. This approach works as I have purchased eight vehicles from their dealership over the years... repeat business truly is a testament to their excellence. I recommend them regularly as some of the best in the business! More

Print

I walked in this dealership this past Sunday based upon a lease special I saw on their website. No bait and switch or surprises as I ran into with many other dealerships I visited (none of which were Acura lease special I saw on their website. No bait and switch or surprises as I ran into with many other dealerships I visited (none of which were Acura dealers but other brands entirely). I met Norm on the lot and worked with him and Ross to sign the lease in quick order. They let me take the car home to show my wife first, and even took care of turning in my other car at lease expiration, and it was not an Acura. They were both excellent and a pleasure to work with. I will be leasing another car for my wife in a few months and these will be the first guys I talk to. Highly recommend. More

Print

I appreciated the service given to me by George, Joe and Ross. Not only were they helpful in closing the deal in a win-win for everyone, but they also stayed after hours to finish it off. They made my purch Ross. Not only were they helpful in closing the deal in a win-win for everyone, but they also stayed after hours to finish it off. They made my purchase a personal experience from beginning to end and have already extended their help for after service in helping me sell my used car. I would recommend this dealership to anyone. More

Print

From the time I walked in till I left with my great car I felt everyone was helping each other to enhance my experience and find the right car and financial package for me. It is so nice to have friendly and felt everyone was helping each other to enhance my experience and find the right car and financial package for me. It is so nice to have friendly and knowledgeable people working side by side ,helping me understand exactly what I was buying. I know I will be coming back for all my service and telling all my friends about the Acura team! Thank-you George..God Bless. More

Print