Ross Levy | Page 39

Let me first say in all my years of buying new vehicles; The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed th The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed the financing paperwork (apologize for not remembering his name; he was great)! The buying experience from beginning to end far exceeded all the other dealerships I have ever dealt with. The professionalism and attention to detail were outstanding. I never felt more comfortable with a purchase. Naples Acura truly operates in a “TEAM” environment. I will certainly be passing on my experience to others and look forward to my scheduled service appointment next month. Thank you More

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My 07 Acura TL with 199025 miles finally broke down on Alligator Alley 20 miles south of Naples. I got towed back to Naples Acura. I was on a business trip to Ft. Lauderdale at the time so this was an ext Alligator Alley 20 miles south of Naples. I got towed back to Naples Acura. I was on a business trip to Ft. Lauderdale at the time so this was an extra bad thing to happen. John Hamel at Acura quickly arranged for a rental car for me to use as all the Acura loaners were not available. He told me to continue on my trip and that he would call later with the prognosis. Later that afternoon John called and and advised of the problem and that it would be about $3000 to fix. I finished my business and returned to Naples Acura the following day. Ross Levy and Mark Mellman took good care of me and had me in a new car and heading home to Sarasota a few hours later. These guys were all very kind and very businesslike, answering all my questions and making sure that everything was covered and that I was happy. Even though I live in Sarasota, I feel certain that I would return to Naples Acura to purchase my next car as well. What a great experience out of a bad situation. Thank you Naples Acura!! Brent Proffitt Sales Manager Diffley-Wright Corp. More

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Very happy with the professional and friendly staff at Naples Acura. We all know dealerships are in the business to profit, but Naples Acura does it's best to make it a win win situation for both parties Naples Acura. We all know dealerships are in the business to profit, but Naples Acura does it's best to make it a win win situation for both parties. I travel further to this dealership just because I feel they actually care about their customers. I highly recommend this dealership to all. Joe Sawchuk More

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Norm Johnston, Ron Levy were great to deal with. Highly recommended! Met me at the airport to deliver. 2012 Acura MDX Advance. Naples, Florida. jamie Grant recommended! Met me at the airport to deliver. 2012 Acura MDX Advance. Naples, Florida. jamie Grant More

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I had a great experience while at Naples Acura to purchase my 2007 Acura RL. The salesmen, Norman Johnston, was great - informative, no pressure and very accommodating to my schedule. The General Man purchase my 2007 Acura RL. The salesmen, Norman Johnston, was great - informative, no pressure and very accommodating to my schedule. The General Manager, Ross Levy, was also great to work with, found me some competitive financing and was also attentive to my needs. I hope to resolve a service matter that the car needs tomorrow and I know used cars are not new but it was a Certified Acura and Ross Levy has assured me that they will take care of it and I am sure that they will. Their entire staff has been great to work with. I can honestly recommend Naples Acura and look forward to another purchase in the years to come. This is my first Acura and surely not my last. Thank you! More

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I like the overall scale of this dealership....not so mega-huge that you get lost in the shuffle and yet large enough to offer good inventory and sales/vehicle service. My salesperson was Norm Johnston a mega-huge that you get lost in the shuffle and yet large enough to offer good inventory and sales/vehicle service. My salesperson was Norm Johnston and he offered many years of experience in the sale of higher-end cars. His style is "consultative", no pressure tactics, just relaxed and helpful. He makes the buying process (which is never really very much fun, right?) as good as it can be. On a side note: Ross Levy,the general manager,went out of his way to provide us with some very helpful personalized info & advice about an "upside-down" lease problem our son was having with a different make of car and in another city. We were quite impressed with the amount of non-selling time he spent with us on this issue, even before we had made any purchase. Early routine service experiences with one of their newer young techs, Gordon Bennett, has also been quite pleasant-- he seems to really want to make sure that his customer leaves happy. Summary? Any dealer can sell cars, but this organization does a lot more than push hardware...their staff and attitude made the difference for us! More

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Purchased 3 year old mini cooper on buy-it-now off of ebay. Description was perfect. Communications were good, and every-time I had a question they responded whether by email or phone. VERY PLEASED. ebay. Description was perfect. Communications were good, and every-time I had a question they responded whether by email or phone. VERY PLEASED. Thanks guys! More

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My wife and I visited Naples Acura to inquire about a lease on a 2012 Acura TL. From the moment we walked into the dealership, we felt comfortable and at ease. Ross, the GM, introduced us to John, the lease on a 2012 Acura TL. From the moment we walked into the dealership, we felt comfortable and at ease. Ross, the GM, introduced us to John, the sales associate, who took us on a test drive of the vehicle we were interested in. John was extremely informative about the automobile and had a no-pressure sales approach that was very professional and completely took the stress out of our car-shopping experience that we otherwise had dealt with at other dealerships. We were very impressed with the Acura and the car's performance speaks for itself. However, not enough can be said about the wonderful customer service we received from everyone at Naples Acura. It is clear that Ross, the GM, earns credit for creating a customer-focused atmosphere deserving of exceptional feedback. My wife and I live in Fort Lauderdale, but after receiving a recommendation for Naples Acura, we are glad that we made the trip. Ross and John gave us an exceptional deal on the TL and made the leasing process appear seemless. Naples Acura has certainly earned our business. More

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Very professional and sincerely wanted to help us. New ownership is terrific. I think that they will create excitement in the Naples area, and I wish them much success. ownership is terrific. I think that they will create excitement in the Naples area, and I wish them much success. More

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