Ross Levy | Page 39

Honest and trustworthy team sold me a good car at a fair price. They listened to what I wanted and gave me complete information, so I could make the final decision about the right car for me. No pressure. price. They listened to what I wanted and gave me complete information, so I could make the final decision about the right car for me. No pressure. Would highly recommend this dealership. Buying a car is stressful and you go in with your radar on,.....at Acura Naples, you can relax and work through the process at your own pace and be confident that you made the right choice when you drive your new car (or used) off the lot. More

Report | Print

I would recommend this dealership to anyone looking to purchase/lease a new or pre-owned vehicle. It was a great leasing experience, from the minute we walked through the door to the time we left with the purchase/lease a new or pre-owned vehicle. It was a great leasing experience, from the minute we walked through the door to the time we left with the new car. Norman Johnston was our Certified Sales Consultant. He is an 11! He is extremely knowledgeable and honest. He made us feel very comfortable and let us make our own decision without trying to push us into it, which I really appreciated. We were interested in the RDX. We test drove the RDX and the MDX. We ended up leasing the 2014 RDX and I LOVE IT! During the process we also worked with the Sales Managers Joe Eisenberg and Scott Foster, the General Manager Ross Levy and the Business Manager Matthew Nolen who were all exceptional and made the process smooth and enjoyable. :) Jenny More

Report | Print

I am happy to say my buying experience at Naples Acura was topmost, thanks to their attentive employees, such as Gerard and Ross. Although my purchase was for a used Acura, the condition of the vehicle a was topmost, thanks to their attentive employees, such as Gerard and Ross. Although my purchase was for a used Acura, the condition of the vehicle and the prep work that Naples Acura put into the car, made me feel as if I was driving off the lot with a new TSX. Thanks guys! More

Report | Print

My wife and I were warmly greeted (in the parking lot!) by a Sales Consultant (Norm Johnston). I asked Norm to check the dealership's records, so that I could speak with the individual with whom I had met by a Sales Consultant (Norm Johnston). I asked Norm to check the dealership's records, so that I could speak with the individual with whom I had met approximately eight months earlier. Just at that moment, that individual exited the showroom. He turned out to be the General Manager (Ross Levy). To my amazement, Ross remembered having met me . . . he even remembered the name of the street where I lived! My wife and I spent a considerable amount of time with Ross discussing our trade and purchase/lease options. We selected a new vehicle and negotiated a very fair price. The following day (Sunday), we dropped off our trade in (a 2007 Acura RDX) and picked up our new vehicle (a 2013 RDX). Norm delivered our new car to us and spent as much time as we wanted going over its features and technology. Throughout this process, and in the days following the sale, both Ross and Norm provided OUTSTANDING CUSTOMER SERVICE . . . perhaps the best that I ever experienced! Based upon my previous service experience (with my '07 RDX) and current sales experience, I would recommend Naples Acura enthusiastically, and without reservation. More

Report | Print

AFTER MUCH FRUSTRATION LOOKING AT CARS, BEING QUOTED ONE PRICE AND GETTING ANOTHER AT THE END I WAS READY TO SAY THE HECK WITH IT. I TOOK ONE LAST CHANCE AND CALLED ROSS LEVY AT NAPLES ACURA. HE WAS WONDE PRICE AND GETTING ANOTHER AT THE END I WAS READY TO SAY THE HECK WITH IT. I TOOK ONE LAST CHANCE AND CALLED ROSS LEVY AT NAPLES ACURA. HE WAS WONDERFUL! TOOK CARE OF EVERYTHING AND PUT ME IN A NEW CAR. MAX CONIFF WHO DELIVERED THE CAR AND PAPERWORK WAS ANOTHER PLEASANT SURPRISE. A TRUE GENTLEMAN WHO EXPLAINED EVERY DETAIL OF THE CAR. I WILL RECOMMEND NAPLES ACURA AND ROSS AND MAX HIGHLY MLBARBER More

Report | Print

I had a wonderful experience with Naples Acura! I was really unhappy in my current vehicle and wanted to get back in to an Acura. I filled out the “what is my car worth” online and had a response from th really unhappy in my current vehicle and wanted to get back in to an Acura. I filled out the “what is my car worth” online and had a response from the dealer within a few minutes. Maxwell Conniff reached out to me and was extremely accommodating and knowledgeable from the beginning! Max stayed late for me to stop in after work to take a look at the car I was interested in. I was even able to take the car home to really experience it. I returned the car the next day and went over all of the numbers and still could not make up my mind. Max sent me home with all the paper work and let me sleep on it. Later that night, I made up my mind and reached out to Max letting him know I was ready to purchase my new Acura. He came in on his day off to sell me my new car! I am so appreciate for the Naples Acura team’s friendliness and flexibility. They made the car buying experience pleasant and painless! More

Report | Print

Let me first say in all my years of buying new vehicles; The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed th The Naples Acura manager Ross Levy and Salesperson Norman Johnston were exceptional people to deal with, including the the gentleman who completed the financing paperwork (apologize for not remembering his name; he was great)! The buying experience from beginning to end far exceeded all the other dealerships I have ever dealt with. The professionalism and attention to detail were outstanding. I never felt more comfortable with a purchase. Naples Acura truly operates in a “TEAM” environment. I will certainly be passing on my experience to others and look forward to my scheduled service appointment next month. Thank you More

Report | Print

My 07 Acura TL with 199025 miles finally broke down on Alligator Alley 20 miles south of Naples. I got towed back to Naples Acura. I was on a business trip to Ft. Lauderdale at the time so this was an ext Alligator Alley 20 miles south of Naples. I got towed back to Naples Acura. I was on a business trip to Ft. Lauderdale at the time so this was an extra bad thing to happen. John Hamel at Acura quickly arranged for a rental car for me to use as all the Acura loaners were not available. He told me to continue on my trip and that he would call later with the prognosis. Later that afternoon John called and and advised of the problem and that it would be about $3000 to fix. I finished my business and returned to Naples Acura the following day. Ross Levy and Mark Mellman took good care of me and had me in a new car and heading home to Sarasota a few hours later. These guys were all very kind and very businesslike, answering all my questions and making sure that everything was covered and that I was happy. Even though I live in Sarasota, I feel certain that I would return to Naples Acura to purchase my next car as well. What a great experience out of a bad situation. Thank you Naples Acura!! Brent Proffitt Sales Manager Diffley-Wright Corp. More

Report | Print

Very happy with the professional and friendly staff at Naples Acura. We all know dealerships are in the business to profit, but Naples Acura does it's best to make it a win win situation for both parties Naples Acura. We all know dealerships are in the business to profit, but Naples Acura does it's best to make it a win win situation for both parties. I travel further to this dealership just because I feel they actually care about their customers. I highly recommend this dealership to all. Joe Sawchuk More

Report | Print

Norm Johnston, Ron Levy were great to deal with. Highly recommended! Met me at the airport to deliver. 2012 Acura MDX Advance. Naples, Florida. jamie Grant recommended! Met me at the airport to deliver. 2012 Acura MDX Advance. Naples, Florida. jamie Grant More

Report | Print