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Ross Thorner
Ross Thorner
Parts Advisor rthorner@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
14 Reviews
Parts Advisor (301) 825-5993 rthorner@criswellauto.com
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14 Reviews of Ross Thorner
August 13, 2025
They did a great job with the oil change! Communication was great throughout the process! Communication was great throughout the process! More
by kfriedland
Verified CustomerOther Employees Tagged: Justin Gargiulo, Al Ransome
July 06, 2025
Went for regular maintenance schedule and was provided details of services needed.My service advisor kept me informed at all times. Since my vehicle is 13 yrs old and has 125,000 miles parts need replacin details of services needed.My service advisor kept me informed at all times. Since my vehicle is 13 yrs old and has 125,000 miles parts need replacing and maintaining the vehicle is vital to keep it running properly. High regards to the technicians at Criswell Nissan!! More
by clayja1
Other Employees Tagged: Justin Gargiulo, Al Ransome
October 30, 2024
Excellent customer service, qualified technicians, Trusted place to perform all automotive mechanics services in one place. Trusted place to perform all automotive mechanics services in one place. More
by Jesse Savinon
Other Employees Tagged: Justin Gargiulo, Al Ransome , Ericka Escobar
October 16, 2024
Took less than one hour to change oil and rotate the tires very god job tires very god job More
by baltobirdsx2
Other Employees Tagged: Justin Gargiulo, Al Ransome , Ericka Escobar
July 17, 2024
I had my car come to you for repairs. You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exx You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exxon, Rockville. their computer highlighted all the problems, including the alternator... You are a dealer, and you did not see the problem. More
by ivoire.vision
Other Employees Tagged: Justin Gargiulo, Al Ransome , Ericka Escobar
July 11, 2024
Thank you. However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usua However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usually such a cost is hidden in the cost of service, not after the fact. More
by ENNAOJ44
Other Employees Tagged: Justin Gargiulo, Al Ransome , Ericka Escobar
May 30, 2024
Great dealership for sales and service. Very professional and treat your car like it’s there own. Very professional and treat your car like it’s there own. More
by Gpmargelos
Other Employees Tagged: Al Ransome , Rubin Ferreira
February 13, 2024
Favorable experience with good communication and explanation around recommended services. Also, very timely in performing needed work. explanation around recommended services. Also, very timely in performing needed work. More
by minclh00
Other Employees Tagged: Javier Moises Uribe Duran
December 15, 2023
A pleasure to work with everyone at Criswell Nissan. Service is great and they keep me informed. It’s always a pleasure dealing with them. Service is great and they keep me informed. It’s always a pleasure dealing with them. More
by Gpmargelos
Other Employees Tagged: Al Ransome
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