Roy Beck
Roy Beck at W&L Subaru

Roy Beck | Page 12

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
1,173 Reviews
4.7

1,173 Reviews

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1173 Reviews of Roy Beck

August 04, 2024

Dealership Rating
Employee Rating

I am disappointed that I have been telling W&L about the rattle on the front driver side since shortly after purchasing; was first told it was nothing, was told later after several months and warranty expir More

by Tara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea, Gavin Faust

Aug 05, 2024

W&L Subaru responded

Thank you for the feedback Tara. We are sorry for your experiences in our service department.

May 31, 2024

Dealership Rating
Employee Rating

First Class Automobile Dealership! 5 Star Rating in every possible category! Kyle Brennar is awesome! A true professional! Kyle introduced me to the founder which I really appreciated. More

by mreed513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Colby Coxe, Francesco "Frankie" Funiciello, Dan Bennick Jr. , Both of your receptionists were extremely helpful, friendly and very professional.

May 31, 2024

W&L Subaru responded

Thank you so much for sharing your experience at W&L online! We really appreciate your business, and we look forward to your next visit! Have a great day!

May 23, 2024

Dealership Rating
Employee Rating

When my car was smashed and new cars were not available, they loaned me a car till my new car arrived so I would not be inconvenienced. More

by dewalt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Donna Gallo, Owen Long, Colby Coxe , Gavin Faust

May 28, 2024

W&L Subaru responded

Thank you so much for the 5-star ratings! It was our pleasure offering the loaner! If you need anything at all just let us know!

May 18, 2024

Dealership Rating
Employee Rating

Excellent service, kept me informed, respectable. . Highly recommend this dealership for continued service and sales More

by msrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

May 28, 2024

W&L Subaru responded

Thank you, and have a great day!

May 18, 2024

Dealership Rating
Employee Rating

Friendly, gets the jobs done, minimal wait time, offers a loaner if needed, clean waiting room with plenty of snacks/ drinks and stuff to keep you occupied. More

by toborgamy417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Coxe, Keayon Williams , Kimberly Heltzinger

May 18, 2024

W&L Subaru responded

Thanks for the 5-star ratings!

May 15, 2024

Dealership Rating
Employee Rating

The people at WNL Subaru are excellent. They have an outstanding service department. They do excellent work and they show their appreciation for their customers. More

by Bill &Judy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

May 31, 2024

W&L Subaru responded

Thank you so much for taking the time to review our service department! We're very grateful that you make the trip to visit us! See you next time!

May 15, 2024

Bill &Judy G. responded

I love doing business with W&L Subaru. They have always treated me with courtesy and professionalism. They go out of their way to make the experience second to none. While they are not the closest dealership for me to get my car serviced, it is well worth driving the extra distance. I really appreciate Roy Beck and his team!

April 25, 2024

Dealership Rating
Employee Rating

Very highly recommended. Very accommodating and always make you feel welcome. This is my 4th Crosstrek and my husband’s second. I’ve recommended several people to check th More

by Samster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

W&L Subaru responded

Thank you for taking the time to share your thoughts online! We really appreciate all of your repeat business! Have a great day!

April 24, 2024

Dealership Rating
Employee Rating

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

April 21, 2024

Dealership Rating
Employee Rating

Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Donna Gallo, Curt Reid, Owen Long, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

Apr 22, 2024

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

April 10, 2024

Dealership Rating
Employee Rating

Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. More

by teeksmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mertz, Curt Reid, Dutch (aka Andy) Gonsar, Owen Long , Gavin Faust, Kimberly Heltzinger, Tony Kauffman

Apr 12, 2024

W&L Subaru responded

Thank you so much for your feedback!

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