Roy Beck
Roy Beck at W&L Subaru
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Roy Beck | Page 79

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,057 Reviews
4.8

1,057 Reviews

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1057 Reviews of Roy Beck

April 21, 2021

Dealership Rating
Employee Rating

The employees are very friendly and the building is always clean, not crowded even if there are other customers in the building, very nice waiting area More

by cherylmitidieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 22, 2021

W&L Subaru responded

Thanks, and have a great day!

April 20, 2021

Dealership Rating
Employee Rating

W&L is a great dealership that always put their customers first. There service has always been great and their detail to customers satisfaction make it a joy to go there More

by mfollmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 20, 2021

W&L Subaru responded

Thanks for sharing your experience online! See you next time!

April 17, 2021

Dealership Rating
Employee Rating

Very efficient service system, clear& complete billing and excellent service wait area. Comparatively easy to schedule service.The Forester Touring model I have has everything and more than the Cadillacs More

by jswatski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 19, 2021

W&L Subaru responded

Thanks, and have a great day!

April 15, 2021

Dealership Rating
Employee Rating

Fast and efficient service. Clean and comfortable waiting area. It was a very nice experience. The service took much shorter than originally told. Awesome customer service. More

by wnkkrohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 16, 2021

W&L Subaru responded

Thanks for the review!

April 14, 2021

Dealership Rating
Employee Rating

W&L Subaru is the most customer-friendly dealership I've ever dealt with. It couldn't be any easier to take your vehicle in for service. You drive up to one of the two big garage doors and it automaticall More

by RockyRotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2021

W&L Subaru responded

Thanks! We're glad you enjoyed your experience!

April 14, 2021

Dealership Rating
Employee Rating

The service on our Subaru Crosstrek was done in a kind, efficient, friendly and courteous manner. I would definitely recommend W & L Subaru for servicing. More

by donsmith60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2021

W&L Subaru responded

Thank you!

April 14, 2021

Dealership Rating
Employee Rating

A good place to visit. There is plenty of room to wait for your vehicle and not worry about covid, seating laid out well and there is a service bar in the customer waiting area. More

by LINEDDIE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 16, 2021

W&L Subaru responded

Thanks for the 5-star review!

April 13, 2021

Dealership Rating
Employee Rating

As always work was done promptly, the waiting area is very comfortable, and the snacks and drinks are examples of great hospitality. I appreciate the effort tht goes into providing service to W&L custome More

by KARYNF2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 14, 2021

W&L Subaru responded

We so glad you enjoyed the amenities in our service department! Thanks for the feedback!

April 08, 2021

Dealership Rating
Employee Rating

Fast for service, they were very friendly. Good service over all. Very easy to get my appointment. Very accommodating with drinks and snacks while waiting. More

by holnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 14, 2021

W&L Subaru responded

Thanks for the feedback. We appreciate your kind words, and we noticed that the stars awarded were not what we strive for, so if there is anything I can do to help or any issues I can address for you, please do not hesitate to reach out. My name is Rob and you can reach me at 570.473.3432. Thanks again, and have a great day.

April 03, 2021

Dealership Rating
Employee Rating

Service staff was kind and courteous. The waiting room area is very nice and clean. I was very impressed by the service facility. I was given a printout of what was done to my car, which I appreciate. More

by zanepsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 05, 2021

W&L Subaru responded

Thanks for the review!

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