Roy Fernandes
Roy Fernandes at Chapman Ford Northeast Philadelphia

Roy Fernandes

Service Director

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.3
62 Reviews
4.3

62 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

20 yrs, 3 mos

62 Reviews of Roy Fernandes

July 21, 2025

Dealership Rating
Employee Rating

They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More

by espc1146
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sharon was wonderful

July 18, 2025

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I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More

by barbie.jean
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 06, 2025

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Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. More

by brockftl
Service Price Transparency
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Recommend Dealer
Yes

July 05, 2025

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The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. More

by drugg142
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 05, 2025

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Under warranty, should provide a loaner car, for repairs that will last longer than a day. More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 05, 2025

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It can be difficult actually reaching the desired party through the phone prompt system. The staff are friendly both on the phone and in person. More

by crissytd2010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Kristin mcnally

July 05, 2025

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Me gustó este dealer, hicieron buen trabajo con mi carro, lo arreglaron muy bien y hasta ahora no ha fallado. More

by margara7712
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 05, 2025

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The service representatives were quick, kind, efficient. I will recommend this service location to everyone. More

by mrstmitchell70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 05, 2025

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Employee Rating

Great to deal with close to home staff always nice to you and fast service More

by drksyd6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 05, 2025

Dealership Rating
Employee Rating

Communication was horrible still having problems with my truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was i More

by B.warner1983
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Bob Keisler

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