

Roy Fernandes
Service Director
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
62 Reviews
Write a ReviewDealership Experience
5 yrs, 10 mos
Industry Experience
20 yrs, 3 mos
62 Reviews of Roy Fernandes
July 21, 2025
They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More
Other Employees Tagged: Sharon was wonderful
July 18, 2025
I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More
Other Employees Tagged: Bob Keisler
July 06, 2025
Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. Staff is considerate and efficient and service is detailed and convenient. More
Other Employees Tagged: Bob Keisler, Mike Foster, Joe Cleary
July 05, 2025
The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. service is done right and . Their staff from scheduling appointments to work done are very accommodating. More
Other Employees Tagged: Bob Keisler
July 05, 2025
Under warranty, should provide a loaner car, for repairs that will last longer than a day. that will last longer than a day. More
Other Employees Tagged: Bob Keisler
July 05, 2025
It can be difficult actually reaching the desired party through the phone prompt system. The staff are friendly both on the phone and in person. through the phone prompt system. The staff are friendly both on the phone and in person. More
Other Employees Tagged: Bob Keisler , Kristin mcnally
July 05, 2025
Me gustó este dealer, hicieron buen trabajo con mi carro, lo arreglaron muy bien y hasta ahora no ha fallado. lo arreglaron muy bien y hasta ahora no ha fallado. More
Other Employees Tagged: Bob Keisler
July 05, 2025
The service representatives were quick, kind, efficient. I will recommend this service location to everyone. I will recommend this service location to everyone. More
Other Employees Tagged: Bob Keisler
July 05, 2025
Great to deal with close to home staff always nice to you and fast service and fast service More
Other Employees Tagged: Bob Keisler
July 05, 2025
Communication was horrible still having problems with my truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was i truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was in service and did not do that at all. I wouldn’t recommend my worst enemy to Chapman for the Philadelphia More
Other Employees Tagged: Bob Keisler
