Roy Hassan
Roy Hassan at Ideal Hyundai Buick GMC

Roy Hassan | Page 12

Sales & Leasing Consultant

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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5.0
183 Reviews
5.0

183 Reviews

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183 Reviews of Roy Hassan

July 29, 2023

Dealership Rating
Employee Rating

We had an excellent experience purchasing our used car from Ideal. Roy Hassan was very attentive and polite. He bent over backwards to help us find the perfect vehicle with the best deal. Bill Duque handl More

by Anna-Marie Gallart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Duque

Aug 01, 2023

Ideal Hyundai Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Anna-Marie! It's great to hear Roy, Bill and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

July 25, 2023

Dealership Rating
Employee Rating

They were complete in there job told them what I was looming for and price line. They took care of it More

by waynespurrier1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Jul 27, 2023

Ideal Hyundai Buick GMC responded

We are so glad we could take care of all of your needs at Ideal Buick GMC Hyundai. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Ideal Buick GMC Hyundai Team

July 18, 2023

Dealership Rating
Employee Rating

Roy was great, I spoke with him the morning of the 10th and bought the truck from him around 4 hours later. It was ready for a test drive when I arrived, I had an offer on my trade in 30 minutes later and More

by matthewlloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Jul 20, 2023

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

July 05, 2023

Dealership Rating
Employee Rating

Once again, Ideal Hyundai was a pleasure to work with and we purchased another new car from them, Roy Hassan answers all my questions, if familiar with how to properly set up the new EV and helped us s More

by strake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Bill Duque

Jul 07, 2023

Ideal Hyundai Buick GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ideal Buick GMC Hyundai Team

June 30, 2023

Dealership Rating
Employee Rating

Everything was great! Everyone treated me great! They even fed my grandson pizza. It was a great experience! More

by cms820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Jul 03, 2023

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

June 25, 2023

Dealership Rating
Employee Rating

Andrew was wonderful, and my interactions with him caused me to bypass closer dealerships to deal with Ideal Hyundai instead. Good listener, great empathy, wasn't pushy. Would highly recommend, will send my More

by Erik
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo , Andrew Harbaugh

Jun 27, 2023

Ideal Hyundai Buick GMC responded

Erik, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ideal Buick GMC Hyundai Team

June 14, 2023

Dealership Rating
Employee Rating

We received great service advice and great patience explaining new car Everyone very helpful and friendly We are very pleased More

by karenrunkles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hashemi

Jun 15, 2023

Ideal Hyundai Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ideal Buick GMC Hyundai. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ideal Buick GMC Hyundai Team

June 12, 2023

Dealership Rating
Employee Rating

Everyone at Ideal was so caring, professional, and efficient. Great experience. Roy was a true blessing. He was so patient and informative with me in looking at the many vehicles. More

by mimishirley424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Duque, Gary Barber , Shawn Hashemi

Jun 14, 2023

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Roy and the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

June 10, 2023

Dealership Rating
Employee Rating

Thank you very much for your help, great job, really thank you, Roy is a good man More

by MSAZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Jun 13, 2023

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

June 09, 2023

Dealership Rating
Employee Rating

I went in expecting an adversarial relationship, but was caught off guard by how fair, thoughtful, receptive, and accommodating everyone was. I was encouraged to be picky and they gave me time to discuss e More

by GEQG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Jun 12, 2023

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

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