Ruben Arcila
Ruben Arcila at DCH Brunswick Toyota

Ruben Arcila | Page 2

General Sales Manager

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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rated
24 Reviews
not yet
rated

24 Reviews

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Dealership Experience

3 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

Spanish Spanish

24 Reviews of Ruben Arcila

April 18, 2024

Dealership Rating
Employee Rating

She is excellent Very informative and very helpful. We will certainly be back for our next car More

by amessiha052392
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 19, 2024

DCH Brunswick Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 17, 2024

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I worked with Nirav on my recent car purchase. He was knowledgeable about the different cars I was interested in, and helped me to make an informed choice that met the needs of my lifestyle and bu More

by Diane.dispenza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

DCH Brunswick Toyota responded

It's great to hear that Nirav and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

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Willing to listen to my requests and offered helpful suggestions. She was a pleasure to work with. I would happily recommend both Ava and DCH Brunswick Toyota. More

by LINDACHEWNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2024

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Linda, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 16, 2024

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Excellent service. Like very much when service dept. Sends pictures of the work they are doing ! Worry free ! More

by svs1003
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2024

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Bob, Mohamed, and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Employee Rating

Reasonable waiting time when don’t have an appointment. Great customer service and very clean areas. More

by Patricia Escandon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Giovanni Mancipe

Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for your very kind review, Patricia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Online price vs actual price was a $6k difference, would not stand by online price. Refused to sell vehicle for price listed on there website. Terrible place and will not return! Also, they refuse to giv More

by Golfer201704
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tung Lee

Jan 20, 2024

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

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Dealership was great they treated us like family. Rben and Nick were awsome to deal with More

by TRAXUNDERGROUND
Recommend Dealer
Yes

Other Employees Tagged: Russell Hill, Hesh Ismail, Adriana Rojas , Nikhil Joshi

Dec 11, 2023

DCH Brunswick Toyota responded

We are very happy to hear Ruben and Nikhilumar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 10, 2023

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Tung directed me immediately to who I needed to confer with about buying out my lease. She was pleasant, courteous and knowledgeable. More

by ANNMOOTZ
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo , Tung Lee

Dec 11, 2023

DCH Brunswick Toyota responded

Thanks, Ann, for sharing your thoughts about your experience with Tung here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 09, 2023

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Truly professional , and with their courteous and caring staff the dealership has got a winning combination. . I was truly impressed. More

by specialtyauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Rich Mootz, Mike Olson , Michael Serra

Dec 10, 2023

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 29, 2023

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Employee Rating

The experience of purchasing a new Toyota RAV4 was painless. Everybody was super friendly and professional. More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesh Ismail , Nikhil Joshi

Nov 30, 2023

DCH Brunswick Toyota responded

Thank you so much, George, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com