Ruben Contreras
Ruben Contreras at Rick Case Acura
Refer Me

Ruben Contreras | Page 6

Product Specialist

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

Contact Me
4.8
128 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

128 Reviews

Write a Review

128 Reviews of Ruben Contreras

August 18, 2021

Dealership Rating
Employee Rating

The customer service was friendly. Everyone i encountered was helpful. More

by Laseeq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Francisco Garcia

Aug 18, 2021

Rick Case Acura responded

Thank you for your 5-star rating!

August 01, 2021

Dealership Rating
Employee Rating

Great experience. Very professional. Ruben was very patient with me and explained everything thoroughly. Ruben made sure my new car was ready and waiting for me when I arrived. Friendly people, warm, a More

by RBARGOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Rick Case Acura responded

We are so glad that you had a wonderful experience with Ruben. Thank you for your 5-star rating and we hope to serve you again in the future!

July 16, 2021

Dealership Rating
Employee Rating

Dealership was prompt, friendly & knowledgeable. Offered & Explained the extended warranty, car washes, and service. Showroom, facilities & bathrooms were beautiful and very clean. Dealership felt friendly More

by hswmn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Nunez

Jul 16, 2021

Rick Case Acura responded

We are so glad that you had a great experience with our dealership and we hope to serve you again in the future. Thank you for your 5-star rating!

July 08, 2021

Dealership Rating
Employee Rating

I have purchased several cars from this dealership and have always been happy. This was quick and easy and I got what I wanted. Thank you More

by glen.miciotta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Rick Case Acura responded

We appreciate your 5-star rating! :)

July 07, 2021

Dealership Rating
Employee Rating

We purchased a used acura from this dealership. They told us everything was fine with the vehicles. We heard some noise after a few days and took it to another Acura dealership in our area. We found o More

by Shim shammed
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Nunez , Mo Husein

Jul 07, 2021

Shim shammed responded

Shim shammed "We purchased a used acura from this dealership. They..." We purchased a used acura from this dealership. They told us everything was fine with the vehicles. We heard some noise after a few days and took it to another Acura dealership in our area. We found out the shim and pulley needed replacing. We obtained information on the vehicle and found out this was NEVER done. Mr. Dumetz said he would fix it. He never barely returns calls. They asked us to bring the vehicle back down so they can ascertain the problem. We spoke with the dealership in our local area, they said they'd be happy to talk with Rick Case Acura about there findings... We even sent the diagnosis and repair detail costs to Rick Case Acura. Mr. Larson came back and said he is not paying for it. **** They are dishonest and do not keep their word. **** We are elderly people and they took advantage. THEY SMILE IN YOUR FACE and STEAL from you.

Jul 23, 2021

Shim shammed responded

We still have not received a resolution from Rick Case Acura: Mr Larson, Mr. Dumetz, Mo Hussein. They carry the ACURA name, but don't live up to the ACURA reputation. Or maybe their behaviour is representative of what ACURA REALLY stands for. SCAM THE CUSTOMER.

June 28, 2021

Dealership Rating
Employee Rating

Ruben was amazing! He was great at figuring out what I needed ans helping me find the right fit with my budget. I would highly recommend him! More

by Ericarosetaub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Rick Case Acura responded

Thank you for your 5-star rating!

June 26, 2021

Dealership Rating
Employee Rating

What a difference between the sales team and the service team!! Nicole Barroso did an outstanding job on explaining the benefits on having a certified car. I received an excellent service experience. More

by Jgalrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Briceno, Hassan Husein , Nicole barroso

Jun 28, 2021

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that Nicole provided you with a great experience and hope to continue to serve your vehicle.

June 18, 2021

Dealership Rating
Employee Rating

Excellent experience as usual, I had a previous one already with the same associate, Ruben, he’s more than awesome, profesional, polite, and very knowledgeable about the products and services the Deale More

by Maria Escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Rick Case Acura responded

Thank you for your 5-star rating and review Maria! We are so glad that you had a wonderful experience with us and hope to serve you again in the future.

May 25, 2021

Dealership Rating
Employee Rating

Ruben was professional, personable, and competent. He was very detailed in this approach and answered all questions. He was also very patient and aimed to provide great service. Even after the car was purcha More

by Ruth S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Chtaili, Mo Saleh

May 26, 2021

Rick Case Acura responded

Thank you for your 5-star rating Ruth! We are so glad that you had a great experience with our dealership and hope to serve you again in the future.

May 11, 2021

Dealership Rating
Employee Rating

I have been coming to service my leased Acura for almost 3 years, and the excellent service quality is ALWAYS on top of their list. More

by albeloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Rick Case Acura responded

We appreciate your 5-star rating! :)

...
6
...

Dealership Inventory (238 Vehicles)

new 2024 Acura RDX car, priced at $48,950
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $56,100
2024 Acura RDX
new
Apex Blue Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura MDX car, priced at $52,100
2024 Acura MDX
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2022 Acura ILX car, priced at $22,691
2022 Acura ILX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2024 Acura MDX car, priced at $54,300
2024 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $48,495
2024 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive