Ruby King | Page 33

Great sales person! Great service center! My experience here was wonderful. My salesperson, Ruby, was smart, efficient, and empathetic! She stated in contact with me through the process, and g My experience here was wonderful. My salesperson, Ruby, was smart, efficient, and empathetic! She stated in contact with me through the process, and gave me valuable advice throughout! In addition, my car had a minor problem initially, and my service representatives were wonderful! Ryan initially took care of me, and was thoughtful, friendly, and caring. Joe took care of me on my second visit, and he watched over the progress of my repair and made sure that everything was perfect! I couldn’t be happier!! Thank you!! I love my new Mini!!! More

by ROVAX Verified Customer Verified Customer

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Pure Professionalism and Awesomeness! This was my first experience with Ruby King and the Mini dealership in Ramsey. I did my online searching for the particular vehicles I liked, but stil This was my first experience with Ruby King and the Mini dealership in Ramsey. I did my online searching for the particular vehicles I liked, but still needed help narrowing it down. Mini Ramsey had some nice options. My experience at the other two Mini dealerships was mediocre, so I was not sure if Ramsey was going to be the same. I did not know anyone at the dealer, nor was I familiar with the area, since I live about 45 minutes away. When I arrived, all of the sales people were extremely busy, including Ruby … but she was the only one that took the time to speak (a small gesture that went a long way). She was clear from the beginning that she was working with a customer, and even had another one waiting, but she agreed to keep me abreast of her schedule via text, if I shared my number. That worked out perfectly! I was able to eat lunch and run errands, as opposed to sitting around the dealership for hours. When it was my turn, I got to see exactly how knowledgeable she is about all things Mini. I had questions about how a particular option compared to my last Mini (since it is different model). As a Mini owner herself, she had some great comparative info. I can't say enough about Ruby as my sales contact. She is outstanding. No slick sales talk, no pressure to buy a car I couldn’t afford, no manipulative ploys. Just great, accommodating service. After Greg (another sales person) took me out on a test drive (which was awesome!), I ended up purchasing the vehicle I wanted, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. And, she had everything already set up for a smooth transaction when I returned the next day … she even picked me up from the train station! And, she suggested a local business to personalize my Mini racing stripes and mirror. Ruby went above and beyond in all areas. Gave me complete peace of mind. If Ruby’s professionalism is any indication of how the Ramsey service team performs, I will bring in my car for servicing, even though it’s not the closest dealership to my house. It will be worth it! More

by S. Pacheco Verified Customer Verified Customer

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The nicest mini dealership The staff is very courteous and polite in service, sales, finance and administration. All dealerships are there to make money and sell products in di The staff is very courteous and polite in service, sales, finance and administration. All dealerships are there to make money and sell products in different ways but Mini of Ramsey does it in the nicest ways possible. More

by RAJ3 Verified Customer Verified Customer

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Easy & friendly Great customer service. Not an overwhelming experience like most other dealerships. Great follow up. Nice cafe area to watch tv while having snacks. N Great customer service. Not an overwhelming experience like most other dealerships. Great follow up. Nice cafe area to watch tv while having snacks. Nice seating area for reading magazines. More

by safia.hussain Verified Customer Verified Customer

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Excellent Service Department. Both the service staff and the sales staff at Mini of Ramsey are very helpful, knowledgeable and polite. Mark, my service adviser, went above and bey Both the service staff and the sales staff at Mini of Ramsey are very helpful, knowledgeable and polite. Mark, my service adviser, went above and beyond the call of duty to make sure my experience was a good one. More

by RAJ3 Verified Customer Verified Customer

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Ruby rocked it! From start to finish it was fantastic. Ruby was so helpful and informative. I left leasing a 2019 Countryman and LOVE IT! Thank you for a pleasant From start to finish it was fantastic. Ruby was so helpful and informative. I left leasing a 2019 Countryman and LOVE IT! Thank you for a pleasant experience. More

by geeesi14 Verified Customer Verified Customer

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First Mini was a Great Experience We are simply thrilled with the new Mini Countryman. We went in to look at the Clubman and took three separate days and had all our neeeds matched to We are simply thrilled with the new Mini Countryman. We went in to look at the Clubman and took three separate days and had all our neeeds matched to what was best for us. Thanks Ruby! You made it easy. More

by crisner Verified Customer Verified Customer

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Mini Cooper Not the best experience. I didn’t feel like my business was valued; I actually felt like I had to beg them to take my money and sell me the car. I’m a Not the best experience. I didn’t feel like my business was valued; I actually felt like I had to beg them to take my money and sell me the car. I’m actually considering driving out of my way to another dealership for service to avoid this location. If I could have given my business to another salesperson I would have gladly dealt with someone else. More

by O Verified Customer Verified Customer

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Extremely satisfied for 9 years now! The Best! I purchased my MINI 9 years ago at MINI of Ramsey and they have done every service. Very satisfied, would highly recommend you (and have to another M I purchased my MINI 9 years ago at MINI of Ramsey and they have done every service. Very satisfied, would highly recommend you (and have to another MINI owner who was very satisfied) More

by BOBHEIMALL Verified Customer Verified Customer

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The kind of car buying experience it should always be! Had a great experience with Ruby at Prestige Mini in Ramsey. She was very knowledgeable, extremely patient with answering our questions, and low pres Had a great experience with Ruby at Prestige Mini in Ramsey. She was very knowledgeable, extremely patient with answering our questions, and low pressure with the sale. If you’re interested in a Mini go see Ruby! More

by yeeball39 Verified Customer Verified Customer

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