Russ Akers | Page 2

We love this dealership, we are on our third Murano from there. Service is always great also there. Service is always great also More

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I had very horrible experience. I bought three caused from this dealership. I did not expect to be treated the way I I had bought a new car . Watch didn’t plane . I very upset with I bought three caused from this dealership. I did not expect to be treated the way I I had bought a new car . Watch didn’t plane . I very upset with whole situation at this dealership. Plus sold my me a new car they lost the one key. Plus very sick whole situation. I will never recommend I will never go back to the dealership to have this new car jail with. I had a courtesy I think use people on me big-time I had a lot of bad experience on this list sales and I’m very upset and I can never forget this. Nothing can make this up to me. I think this place should be treated people much more better. More

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Needed help getting a new car and using a rental through out the process. Russ was very professional and very helpful getting the rental car and also set me up with one of the sales managers to help me fin out the process. Russ was very professional and very helpful getting the rental car and also set me up with one of the sales managers to help me find my new car. He was great to work with. More

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This is a very bad dealership. Have new car from them. Service department damaged engine in parts. They get paid by Nissan Corp. on warranty repairs so the more repairs they make under warranty the more t Service department damaged engine in parts. They get paid by Nissan Corp. on warranty repairs so the more repairs they make under warranty the more they get. At time of sale did not disclose that add on package is fake and can not be used at other dealers. Just another way to rip off customer. Told me it came damaged from factory. They didn't do it. Not true. Will report to consumer affairs and get attorney. Not professional or trust worthy. Beware. Something shady going on there. More

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We have bought 3 vehicles. Sales - great staff - good. Service - Service Manager needs to be replaced. Highly unprofessional and disrespectful! Never buy there again!!! Stay clear!!! Service - Service Manager needs to be replaced. Highly unprofessional and disrespectful! Never buy there again!!! Stay clear!!! More

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Most honest dealership in arizona!!!! Took my pathfinder in for oil change at 35k miles, one of the engine mounts was bad, my warranty expires at 36k miles. They could of easily looked oth Took my pathfinder in for oil change at 35k miles, one of the engine mounts was bad, my warranty expires at 36k miles. They could of easily looked other way and when i would of came back in at 40k miles brought it to my attention which i would then have to pay out of pocket. Very professional and most honesty i have seen in a dealership in my life! Treat you like family! More

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We wish we could got more money for our car. working with Russ Akers was very nice and he took care of our car. We liked Daniella sale person and Mohammed Jasim. Got a new car love it...... working with Russ Akers was very nice and he took care of our car. We liked Daniella sale person and Mohammed Jasim. Got a new car love it...... More

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More than just a new vehicle purchase I was lucky enough to purchase a 2017 Maxima from Drake at Coulter Nissan in Surprise. What started out as a service appointment with my 2007 Maxima t I was lucky enough to purchase a 2017 Maxima from Drake at Coulter Nissan in Surprise. What started out as a service appointment with my 2007 Maxima turned into a new car purchase and more importantly, a friendship! This dealership and it’s employees are like no other I have ever experienced. It’s not just about selling someone a vehicle. They build relationships with their customers. It really is just something you just have to experience for yourself. Coulter Nissan in Surprise is the BEST dealership I have ever partnered with. They ensure your complete satisfaction from sales all the way to service!! Well done, Coulter. You have earned my business for life. More

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Great service and easy scheduling We service both our vehicles at Coulter (including one purchased from another dealer in the area). The key factor in selecting Coulter is they get it We service both our vehicles at Coulter (including one purchased from another dealer in the area). The key factor in selecting Coulter is they get it right the first time. More

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Service Department A+ I have been always treated with respect, my Service Advisor Tyler is by far one of best professional I have ever deal with a Coulter Nissan. The shutt I have been always treated with respect, my Service Advisor Tyler is by far one of best professional I have ever deal with a Coulter Nissan. The shuttle drivers are also very nice, and their Service Manager Russell always follows up on my service, and if there was ever a problem he always took care of it. Awesome team! More

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