Russ Akers
Russ Akers at Coulter Nissan
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Russ Akers

Service Director

Coulter Nissan

13301 N Autoshow Ave
Surprise, AZ 85388

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rated
14 Reviews

WORKED AT CAR DEALERSHIPS SINCE 1987. LIKE TO RIDE HORSES, OFF-ROAD, AND WATCH THE DENVER BRONCOS PLAY

Dealership Experience

10 yrs, 1 mo

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

not yet
rated

14 Reviews

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14 Reviews of Russ Akers

March 10, 2024

Dealership Rating
Employee Rating

Salesman wasn’t pushy and was great to work with to get the deal done. More

by 10steelcity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Coulter Nissan responded

Thank you for your business and great review!!

January 15, 2024

Dealership Rating
Employee Rating

Had a CVT flush in August now my CVT went out 3 quarts low no external leaks. They don’t know where it went. Want me to fork the bill service Director Russ showed no concern or customer service. More

by Http
Workmanship
Recommend Dealer
No

Other Employees Tagged: Andrew Breit

Feb 07, 2024

Coulter Nissan responded

We apologize for your recent experience here at Coulter Nissan. Please reach out to our Service Director, Russ Akers at (623)934-3444. We appreciate you and your time.

October 02, 2023

Dealership Rating
Employee Rating

We love this dealership, we are on our third Murano from there. Service is always great also More

by r1919carrasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Pierce, Monica Garcia , Bahaa Sadat

Dec 28, 2023

Coulter Nissan responded

Thank you for your business and nice review! Enjoy your new vehicle!

September 16, 2023

Dealership Rating
Employee Rating

I had very horrible experience. I bought three caused from this dealership. I did not expect to be treated the way I I had bought a new car . Watch didn’t plane . I very upset with More

by joannemorreale1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Pierce, Justin Marcum, Andrew Sing , Terry Matteson

December 22, 2021

Dealership Rating
Employee Rating

Needed help getting a new car and using a rental through out the process. Russ was very professional and very helpful getting the rental car and also set me up with one of the sales managers to help me fin More

by Rscherry55
Recommend Dealer
Yes

June 21, 2021

Dealership Rating
Employee Rating

This is a very bad dealership. Have new car from them. Service department damaged engine in parts. They get paid by Nissan Corp. on warranty repairs so the more repairs they make under warranty the more t More

by Marjie1932
Customer Service
Friendliness
Price
Recommend Dealer
No

April 12, 2021

Dealership Rating
Employee Rating

We have bought 3 vehicles. Sales - great staff - good. Service - Service Manager needs to be replaced. Highly unprofessional and disrespectful! Never buy there again!!! Stay clear!!! More

by Furious Service Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

October 15, 2018

Dealership Rating
Employee Rating

Most honest dealership in arizona!!!! Took my pathfinder in for oil change at 35k miles, one of the engine mounts was bad, my warranty expires at 36k miles. They could of easily looked oth More

by Iezxm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Ewy, Tyler Shalkowitz, Andrew Breit , Marc Hicks, Angelo Rhinehart, Not sure which technician did my car soni selected them all. Keep up hard work!

Oct 15, 2018

Coulter Nissan responded

Thank you for your business! I am happy our staff took great care of you! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

June 17, 2018

Dealership Rating
Employee Rating

We wish we could got more money for our car. working with Russ Akers was very nice and he took care of our car. We liked Daniella sale person and Mohammed Jasim. Got a new car love it...... More

by Harleyes123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Breit , Mohammed Jasim, Danielle Struse

Jun 20, 2018

Coulter Nissan responded

Thank you for your business! Enjoy your new car! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

June 16, 2018

Dealership Rating
Employee Rating

More than just a new vehicle purchase I was lucky enough to purchase a 2017 Maxima from Drake at Coulter Nissan in Surprise. What started out as a service appointment with my 2007 Maxima t More

by seppinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pedro Gomez, Tyler Shalkowitz, Andrew Breit , Mohammed Jasim, Idrees Soughar, Monica in service has a smile that Justin brightens my day EVERY time I see her!

Jun 20, 2018

Coulter Nissan responded

Thank you for your business and we are happy to have you in The Coulter Family.! Enjoy your vehicle! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

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