Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons | Page 7

marketing

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Russ Arons

January 28, 2023

Dealership Rating
Employee Rating

Going to Douglas Volkswagen was a great experience. David Suchocki was patient and explained everything to me. He treated me like I was family I will never go to another dealer after this experience. More

by c.perrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2023

Dealership Rating
Employee Rating

Polite, diligent, the service video is a transparency game changer. I'm greatful!Thanks, Guys! More

by Gnelly44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic, Blake

Jan 25, 2023

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen! We appreciate the great review.

January 11, 2023

Dealership Rating
Employee Rating

Marvin listened to the problems with my car. He explained things very well. And showed a real interest about the problems. More

by djrb58500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin

Jan 17, 2023

Douglas Volkswagen responded

We really appreciate your feedback on your recent visit with Marvin. Thank you for choosing Douglas Volkswagen!

December 30, 2022

Dealership Rating
Employee Rating

Service was excellent. Service department is efficient and professional. Loved the video provided by the tech regarding a warming that may need repair. More

by Andreavcerza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen and for letting us know our Service Department was efficient and professional. We look forward to seeing you again in the future.

November 30, 2022

Dealership Rating
Employee Rating

Best experience ever buying a car. And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave More

by johnkomaniecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Suchoki

Dec 05, 2022

Douglas Volkswagen responded

John - Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

November 27, 2022

Dealership Rating
Employee Rating

Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. More

by ahmedderaz360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

November 20, 2022

Dealership Rating
Employee Rating

Always so accommodating. Friendly employees, great service. I’ve been coming here for many years! More

by Mannings2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Douglas Volkswagen responded

Thank you, this review made our day!

November 11, 2022

Dealership Rating
Employee Rating

I purchased an ID. 4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises. More

by ALEX C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Douglas Volkswagen responded

Alex, we are so grateful for your kind words and mentioning Isaac was very helpful. Thank you for choosing Douglas Volkswagen!

November 11, 2022

Dealership Rating
Employee Rating

Excellent service, very professional. Vlad give me several options with the right details to make the final decision More

by francisco_rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vlad Voskoynikov

Nov 14, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer this great rating and review. We are so glad you had a great experience with Vlad here at Douglas Volkswagen. Safe & Happy Driving.

October 21, 2022

Dealership Rating
Employee Rating

Professional and honest service ! Russ answered all my questions and keep me updated on my car's progress. More

by markandjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

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