Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons | Page 8

marketing

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Russ Arons

November 27, 2022

Dealership Rating
Employee Rating

Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. More

by ahmedderaz360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

November 20, 2022

Dealership Rating
Employee Rating

Always so accommodating. Friendly employees, great service. I’ve been coming here for many years! More

by Mannings2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Douglas Volkswagen responded

Thank you, this review made our day!

November 11, 2022

Dealership Rating
Employee Rating

I purchased an ID. 4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises. More

by ALEX C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Douglas Volkswagen responded

Alex, we are so grateful for your kind words and mentioning Isaac was very helpful. Thank you for choosing Douglas Volkswagen!

November 11, 2022

Dealership Rating
Employee Rating

Excellent service, very professional. Vlad give me several options with the right details to make the final decision More

by francisco_rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vlad Voskoynikov

Nov 14, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer this great rating and review. We are so glad you had a great experience with Vlad here at Douglas Volkswagen. Safe & Happy Driving.

October 21, 2022

Dealership Rating
Employee Rating

Professional and honest service ! Russ answered all my questions and keep me updated on my car's progress. More

by markandjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

October 02, 2022

Dealership Rating
Employee Rating

Professional, communicative, responsive. I place a lot of trust in this dealership. Happy yo go back More

by Sandro_ocasio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating. Happy Driving!

September 09, 2022

Dealership Rating
Employee Rating

We live at the shore and travel about an hour to see Dominic and his team in the Service Dept. They are outstanding and give us the best customer service. We wouldn't go anywhere else. Thanks Dominic. More

by lstazzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic in Service

Sep 09, 2022

lstazzone responded

Dominic and his service team at Douglas Volkswagon are outstanding. Thanks for all the service and care for my car.

September 03, 2022

Dealership Rating
Employee Rating

The buying experience was stress free. Love being able to deal with a neighborhood dealer. James Deutchkron was my my salesperson. He is terrific to work with. More

by vbulzacchelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Douglas Volkswagen responded

Thank you for this 5-star rating & review. We are very happy to hear James provided you with such a positive experience! We greatly appreciate your business and look forward to your next visit.

September 03, 2022

Dealership Rating
Employee Rating

Great place. Always liked Douglas for service. Thanks for everything. Local and convenient with no hassle. More

by tman1492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Douglas Volkswagen responded

We really appreciate this 5-star rating and review!

Sep 07, 2022

tman1492 responded

Thanks again Douglas

August 18, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with Vlad and Marvin. Very professional, courteous and prompt service. More

by frede382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin

Aug 18, 2022

Douglas Volkswagen responded

Thank you for the 5-star review. We really appreciate the support and are glad you had a great experience with Vlad and Marvin.

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