- Hughes
Russ always takes care of you. He is thorough, and passionate about his job and cares about his customers.
Justin and Juan are both very diligent and will search for the issue with your car, giving you updates and what to look for.
I’ve had good experiences with all of them.
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Feb 12, 2021 -
DCH Honda of Temecula responded
We want nothing but the best for our customers and we're so happy you had such a great experience with Russ, Justin, and Juan! We appreciate your loyalty and look forward to seeing you at your next service visit!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Chase
I had an awesome time getting my oil changed at DCH Honda of Temecula. Thanks Rick Reveles for making sure that everything went smooth and easy.
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Oct 22, 2020 -
DCH Honda of Temecula responded
Hi Chase,
It's so nice to see that Rick made sure you left a happy customer! Thanks for choosing us and we hope to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- SR
I bought both of my cars at DCH Honda. I service both cars at DCH Honda. Both departments are amazing to work with as a customer!
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Oct 05, 2020 -
SR responded
Chris,
Thank you for always providing a great service experience! My 2012 Accord EXL and 2017 Pilot EX both are recommended for a transmission service. I can get a transmission service for $99.00 at another dealership. I was quoted $179.00 for the service at DCH. In the past, DCH has price matched if another company has a lower price.
Are you able to price match the transmission service?
Thank you,
Steve Roe
Oct 05, 2020 -
DCH Honda of Temecula responded
Than you so much for your loyalty and we look forward to providing you with this same level of service for many more years to come!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- dporche55
. I was very happy with my service. I was told that my service will take about an hour and a half, and I was out in one hour. Even with the fears of COVID-19, I felt at ease as the employees were constantly cleaning and disinfecting everywhere. I also got to enjoy a free cup of coffee, and a free danish while waiting for my car. I will be back thank you
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Jun 24, 2020 -
DCH Honda of Temecula responded
We are thrilled to know that you felt comfortable throughout your visit with us! We truly appreciate your feedback and we look forward to hearing from you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- hankschuck
Russ in service is Great! Nick very nice to work with in Sales. They are always very professional and helpful to our needs. They go the extra mile!
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Other Employees Tagged:
Nick Fry
Jun 19, 2020 -
DCH Honda of Temecula responded
It's wonderful to see that Russ and Nick always go above and beyond to provide you with a memorable experience! We look forward to seeing you back here again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- 2018FK8
I’ve been a long time customer bringing my 4 Hondas for service. Always great customer service by the service staff especially Russ. I normally work with him for all my cars’ needs. Detailed explanation on what services will be done with reasonable costs.
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Jun 19, 2020 -
DCH Honda of Temecula responded
It's a team effort here every day, as we strive to provide our customers with the best service possible. We can't thank you enough for your loyalty and we look forward to serving you for many more years to come!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- sgoraya19
Amazing service! Came in with a dead battery and was worried we wouldn’t be able to be serviced in time to make it back home. Russ went above and beyond and really took care of us to ensure we could make it back on the road as soon as possible. Some of the best customer service I’ve received ever at a dealership. Would definitely recommend! Thank you!
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Jun 17, 2020 -
DCH Honda of Temecula responded
We are so happy that Russ was able to get your car back to running like new! Thank you so much for choosing us and please do not hesitate to let us know if there is anything we can do for you down the road!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- socalgirl
everytime i come in to get service for my vehicle it’s always a pleasant experience dealing with my service guy russ thank for the fantastic customer service!
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May 21, 2020 -
DCH Honda of Temecula responded
We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you ever need anything, feel free to stop by and see us again! Thanks so much!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- cdfrontino
Once again I was in DCH HONDA for the servicing of my Honda CR-V...RUSS IS EXCELLENT!!! Always Welcomes me with the GREATEST KINDNESS!
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May 18, 2020 -
DCH Honda of Temecula responded
It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We appreciate your feedback and can't wait to see you back here again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Mauibuilt82
Great service, great communication, prompt, and above all honest. Russ answered all of my questions and didn't try to over sell on unnecessary service.
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May 12, 2020 -
DCH Honda of Temecula responded
We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. If we can help you out with anything else, please let us know!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
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