Russ Millard | Page 8

I recently purchased a BMW, and my experience with Bill Jacobs, and Russ Millard in particular, was amazing. Russ made the whole experience pleasant and relaxed, and his knowledge and attentiveness were to Jacobs, and Russ Millard in particular, was amazing. Russ made the whole experience pleasant and relaxed, and his knowledge and attentiveness were top notch. I would highly recommend Russ would do business with him again. More

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Recently had the pleasure of visiting Bill Jacobs BMW, and I must say it was an outstanding experience. From the moment I walked in to purchase a new car, the staff made me feel welcome and valued. The se and I must say it was an outstanding experience. From the moment I walked in to purchase a new car, the staff made me feel welcome and valued. The service was top-notch, with every team member going out of their way to ensure I was comfortable and informed about my options. What truly stands out is the staff. They managed to turn what is often a stressful and root canal like experience into an enjoyable one, with jokes and laughter sprinkled throughout the discussions. It felt more like a friendly visit than a business transaction. My CA, Russ Millard has gone above and beyond what I would expect. Best car salesman, I have ever had the pleasure of working with. He would likely be good at root canals, too. In summary, if you're looking for a car dealer that combines exceptional service with a touch of humor and great staff, Bill Jacobs BMW is the place to go. Highly recommended for anyone seeking a great buying experience! More

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Great experience with my sales representative Russ, made it an easy experience and to get my car it an easy experience and to get my car More

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Bill Jacobs is #1 in IL , Purchaed my 4th car from them. They are efficient and do everything to make the purchasing process as quickly as possible. Russ Millard in sales is fantastic, He does everything he They are efficient and do everything to make the purchasing process as quickly as possible. Russ Millard in sales is fantastic, He does everything he can to make the deal happen, highly recommended!!! More

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It was a very busy Saturday afternoon and we didn’t have an appointment. The team at Bill Jacob’s did a great job in connecting us up with a sales representative despite the hectic day they were having. We an appointment. The team at Bill Jacob’s did a great job in connecting us up with a sales representative despite the hectic day they were having. We ended up meeting with Russ from sales. He was very professional and fit us in between seamlessly between all of his appointments. We ended up buying that day partially because of how comfortable we were with Russ. If you’re in the market I highly recommend you make an appointment with Russ you’ll be treated like you’re all that matters no matter how much he’s got going on. More

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I have leased two vehicles through Bill Jacobs now and it has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, throughout the lease of that 1 series, and now through the upgrade process from that car to a new 8 series. More

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Russ is awesome salesman . This is my 2nd purchase with him . He gives me the best deal every single time. This is my 2nd purchase with him . He gives me the best deal every single time. More

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Another great experience from the team at Bill Jacobs BMW. We had worked with Josh to purchase a used vehicle for my daughter and a new SUV for my wife. Josh and Russ worked together to put me in a new e BMW. We had worked with Josh to purchase a used vehicle for my daughter and a new SUV for my wife. Josh and Russ worked together to put me in a new electric vehicle that is outstanding. More

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Just picked up my new BMW i4 M50 from Bill Jacobs BMW, and I couldn’t be happier! This is my second purchase from Russ, and both times he’s gone above and beyond to make the process seamless. From discuss and I couldn’t be happier! This is my second purchase from Russ, and both times he’s gone above and beyond to make the process seamless. From discussing my needs to delivery and follow-up, the experience was great from start to finish. Highly recommend Russ and Bill Jacobs BMW for anyone in the market for a new car! More

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I’m a return customer, Russ has provided excellent service to me and my sons we appreciate his genuine concern that we are pleased with our purchase. We’ll be returning to Bill Jacobs for our next ca service to me and my sons we appreciate his genuine concern that we are pleased with our purchase. We’ll be returning to Bill Jacobs for our next car. More

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