Dealership Experience
5 yrs, 6 mos
126 Reviews
Write a Review126 Reviews of Russ Ouellette
October 10, 2024
A little disappointed with service desk. When I made the appointment I told the service rep I needed new tires and a new key fob. When I showed up for my service Russ knew nothing about it, When I made the appointment I told the service rep I needed new tires and a new key fob. When I showed up for my service Russ knew nothing about it, he thought I was there for only an oil change.Need better communication More
October 10, 2024
The dealership provided an easy, smooth experience with great customer service and a hassle-free purchase process. great customer service and a hassle-free purchase process. More
Other Employees Tagged: Shannon Fogarty
October 09, 2024
Great customer service and very knowledgeable in all areas when it comes to Mazda and my car. areas when it comes to Mazda and my car. More
Other Employees Tagged: Donna Coppola, Dylan Gallagher, Lorri Schofield, Matt Lemire, Mike Lewis, Shannon Fogarty, Dezeray Ferretti , Jay Trabucco
October 07, 2024
Werner Mazda is the only place I trust th care for my 2013 CX-5. I have been a customer for 20+ years and never disappointed. 2013 CX-5. I have been a customer for 20+ years and never disappointed. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
October 07, 2024
Always have a very positive experience when I bring my vehicle for service - never pressure to do extra work, and they give me up front estimates on future work I might be interested in. vehicle for service - never pressure to do extra work, and they give me up front estimates on future work I might be interested in. More
October 02, 2024
I brought my vehicle to Werner to have an oil change, the staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good wo staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good work! More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
October 01, 2024
I just purchased my Mazda CX70 and they installed a OEM trailer hitch. All went well and I received my vehicle back clean and ready to go. trailer hitch. All went well and I received my vehicle back clean and ready to go. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield
September 24, 2024
I found all the employees were wonderful and great to work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service! More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
September 23, 2024
Good service with courteous employees. I appreciate the prompt attention to details and responsiveness to customers request and needs. I appreciate the prompt attention to details and responsiveness to customers request and needs. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty

