Mike Lewis

Nicest dealership I've ever worked with by far, honesty, integrity, efficiency, just plain fantastic. I would go back again & again. integrity, efficiency, just plain fantastic. I would go back again & again. More

by scooter1960 Verified Customer Verified Customer

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We were able to walk in to Werner Mazda, on a Friday afternoon, sit with James, test drive a vehicle and walk out with it the same day. They worked directly with our local credit union and with us to t afternoon, sit with James, test drive a vehicle and walk out with it the same day. They worked directly with our local credit union and with us to try and meet our budget. More

by gilliattcjmm Verified Customer Verified Customer

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This dealership was great to work with! Very transparent and professional. Everyone was very kind. Very transparent and professional. Everyone was very kind. More

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Great dealership. I live 4 hours away and just purchased my 2nd car from them. I live 4 hours away and just purchased my 2nd car from them. More

by pete.tromblee Verified Customer Verified Customer

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Elijah and the rest of the staff were awesome. They went above and beyond to get me in the vehicle I wanted. 😊 They went above and beyond to get me in the vehicle I wanted. 😊 More

by amandadubose22 Verified Customer Verified Customer

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I am happy with the car and price I got, however: -Their staff and computers are incredibly slow, it took me 5 hours to get a car when I knew everything I wanted coming in. Our sales rep kept disappearing f staff and computers are incredibly slow, it took me 5 hours to get a car when I knew everything I wanted coming in. Our sales rep kept disappearing for 15 minutes at a time cause he couldn't answer any of our questions and would have to wait for someone else to be free. -Three of the staff members were sexist towards me! When I'm giving them 30k. I'm not overly sensitive about that kind of thing, but it just kept happening so that definitely xxxxxx me off. -They made several serious errors in the process that only worked out because I caught them. They lost my trade-in keys for at least 10 minutes. They gave me the wrong car's keys and didn't even notice, I switched it out when the rep disappeared one of the times. They printed the wrong final quote after we settled on a price. It was in my favor actually, but I still got it fixed. -Like I said, I'm happy with my car and my price, but I still would not buy from them again. More

by jenplak Verified Customer Verified Customer

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Werner Mazda is an excellent Dealership that I have used two years in a row to buy my brand new car. It’s run by good people honest and very helpful two years in a row to buy my brand new car. It’s run by good people honest and very helpful More

by seansilic Verified Customer Verified Customer

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Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trad wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good. More

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Less than stellar buying experience: sales department was not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the process took many hours more than it should have and I probably should have trusted my gut and went to a different dealership to finalize a purchase. Car had a load of problems (not the dealership's fault, but Mazda's fault due to poor workmanship). Constantly misaligned steering, buzzing/vibrating engine at certain speeds, and a complete transmission failure at 8,000 miles on the odometer led to me visiting the service center many times over my last seven months of ownership. Communication was okay or poor at most times with the service department. The work got done each time, and loaners were made available, but the overall experience working with the survey department leads me to believe that they are understaffed or new procedures need to be put in place to ensure customers are kept up to date with what is happening while their vehicle is in for service. More

by mpolizzotti Verified Customer Verified Customer

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A very pleasurable experienced. Dave Lee and Mike Lewis worked to get me a great deal and gained a happy, satisfied customer for Werner Mazda! Dave Lee and Mike Lewis worked to get me a great deal and gained a happy, satisfied customer for Werner Mazda! More

by jonm2332 Verified Customer Verified Customer

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