Russ Ouellette

Dear Werner Mazda Team, I am writing to express my sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille o sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille of my vehicle. Although this issue was not covered under the standard Mazda warranty, your team went above and beyond to resolve the matter at no cost to me. This level of commitment to customer satisfaction is both rare and commendable. Your willingness to stand behind your product and ensure that I left fully satisfied did not go unnoticed. It reflects a deep sense of integrity and professionalism that speaks volumes about your dealership and the people who work there. Please extend my thanks to everyone involved in making this right. I will not hesitate to recommend Werner Mazda to others and will certainly return for future service and vehicle needs. With gratitude, Mark Kidd More

by kidd.mark143 Verified Customer Verified Customer

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Did a great job for a good price, as always. ..a big difference in regards to dealerships ..a big difference in regards to dealerships More

by Medicineman Verified Customer Verified Customer

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Always please with the professionalism that Mazda shows. Work always done in a timely manner. Work always done in a timely manner. More

by tweety03110 Verified Customer Verified Customer

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What an amazing experience, I would recommended this dealer to anyone looking for a vehicle. Everyone I came into contact with was very nice and helpful . dealer to anyone looking for a vehicle. Everyone I came into contact with was very nice and helpful . More

by ecapasso1216 Verified Customer Verified Customer

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Awesome service, at Werner mazda you will be well taken care of, trust me between Lorri, Dylan, Russ, Shannon you’re covered. Love Werner Mazda Zoom Zoom care of, trust me between Lorri, Dylan, Russ, Shannon you’re covered. Love Werner Mazda Zoom Zoom More

by Blackpearl2 Verified Customer Verified Customer

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Everyone I have dealt with in the Service Dept. has been very personable and professional. I feel confident that my vehicle will be well taken care of when I had the keys over. The car wash after has been very personable and professional. I feel confident that my vehicle will be well taken care of when I had the keys over. The car wash after the service is completed is a nice touch. More

by SRCHN Verified Customer Verified Customer

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Had a couple recall issues resolved by the service department. A courtesy car made this convenient. Everyone I dealt with was friendly and professional department. A courtesy car made this convenient. Everyone I dealt with was friendly and professional More

by BDESROSIERS1 Verified Customer Verified Customer

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I very much appreciated the offer of a loaner car that day as my mom had just gone to the emergency room and my father does not drive so I needed to transport him. Shannon had it all prepared before I go day as my mom had just gone to the emergency room and my father does not drive so I needed to transport him. Shannon had it all prepared before I got there and made it so easy. It avoided so much stress that day. More

by Bruce-harrison Verified Customer Verified Customer

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Lorri kept me up to date on the progress of my vehicle and everything went really well! and everything went really well! More

by ejjjchess Verified Customer Verified Customer

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Customer for 20+ years and will continue to have my vehicle serviced at Werners. The service staff is professional and caring. Work is done on a timely basis and cost is discussed sensitively for cus vehicle serviced at Werners. The service staff is professional and caring. Work is done on a timely basis and cost is discussed sensitively for customers on fixed income. More

by CNSTNC0924 Verified Customer Verified Customer

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