Dealership Experience
5 yrs, 6 mos
126 Reviews
Write a Review126 Reviews of Russ Ouellette
February 14, 2025
Was particularly impressed with Dylan's willingness to go the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. More
Other Employees Tagged: Dylan Gallagher
January 31, 2025
Great work, once again! Keep it up. Took my car in right away without an appointment thank you. Keep it up. Took my car in right away without an appointment thank you. More
Other Employees Tagged: Dylan Gallagher
January 23, 2025
Shannon was above and beyond. I wasn’t exactly kind when I found out the amount and she handled me like a pro. Irate customers are so difficult and she was amazing. So much so I c I wasn’t exactly kind when I found out the amount and she handled me like a pro. Irate customers are so difficult and she was amazing. So much so I called her manager to say thank you for the professionalism and kindness. This is why I return to Werner for every service and purchase. Even every oil change. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
January 15, 2025
Very satisfactory service appointment. The communication was good and clear. The wait time was around 1.15hrs so would visit again! The communication was good and clear. The wait time was around 1.15hrs so would visit again! More
Other Employees Tagged: Matt Lemire, Shannon Fogarty
January 15, 2025
The best experience we've had at a dealership. They were friendly, fast and at no time were we pressured. They were friendly, fast and at no time were we pressured. More
Other Employees Tagged: Matt Lemire , Brian Hennessey

