Dealership Experience
5 yrs, 6 mos
126 Reviews
Write a Review126 Reviews of Russ Ouellette
March 04, 2025
Service was friendly, prompt, and efficient. waiting area was comfortable, and I appreciated being able to use a courtesy vehicle while my own was being serviced. I was delighted when the work w waiting area was comfortable, and I appreciated being able to use a courtesy vehicle while my own was being serviced. I was delighted when the work was done sooner than projected and when the final bill matched the estimate. Good job, Werner!! More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
March 01, 2025
Beautiful and comfortable dealership. Very polite, understanding and accommodating staff. Explained everything clearly, concisely and patiently. Thank you. Loved the video explaining al Very polite, understanding and accommodating staff. Explained everything clearly, concisely and patiently. Thank you. Loved the video explaining all. More
February 28, 2025
From my first phone call about a part and service question for a vehicle I had not purchased there was fantastic and from that moment I knew it would be a business I would like to create a relationsh question for a vehicle I had not purchased there was fantastic and from that moment I knew it would be a business I would like to create a relationship with never thinking that my first visit there would lead me to a new car. Cameron was extremely easy to communicate with. He knew instantly what my needs and possible apprehensions were. within an hour and a half I left with my new car the transaction went seamlessly. I have already recommended Cameron and Werner Mazda, countless times. everyone from service to parts to finance and of course the salesman Cameron were perfect. thank you to all the staff.❤️ More
Other Employees Tagged: Cameron Landry, Lorri Schofield, Matt Lemire , Cameron, Eric and whoever I did not meet
February 27, 2025
Excellent services! Everyone was kind and helpful. I highly recommend this dealership. thank you for your time. Everyone was kind and helpful. I highly recommend this dealership. thank you for your time. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
February 26, 2025
I’ve been with Werner Mazda for close to 10 years now they treat you like family every time. I would recommend and have recommended Werner Mazda especially for acquiring a new Mazda!! they treat you like family every time. I would recommend and have recommended Werner Mazda especially for acquiring a new Mazda!! More
Other Employees Tagged: Rich Hammond, Eric Werner, Cameron Landry, Donna Coppola, Dylan Gallagher, Lorri Schofield, Matt Lemire, Dezeray Ferretti , Jay Trabucco, Patrick
February 23, 2025
Great customer service. Nice atmosphere to sit and wait. Everyone was very helpful. Will be back Nice atmosphere to sit and wait. Everyone was very helpful. Will be back More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
February 21, 2025
I brought my vehicle in for service, and Werner Mazda did an amazing job with the service, and also cleaned my vehicle while I waited,I would definitely recommend friends and family to Werner Mazda an amazing job with the service, and also cleaned my vehicle while I waited,I would definitely recommend friends and family to Werner Mazda More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
February 21, 2025
Russ and Laurie are always fantastic. Mazda has a great team. I’m very upset about tha Mazda app. I feel like I was scammed by the 3 year trial. I think it’s a shady practice to Nickel a Mazda has a great team. I’m very upset about tha Mazda app. I feel like I was scammed by the 3 year trial. I think it’s a shady practice to Nickel and dime a loyal customer. I purchased a premium plus package and now I have to subscribe! Terrible The local Mazda team at Werner’s is always friendly and accommodating. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty

