Russ Silverstone
Russ Silverstone at Ford Spring Hill

Russ Silverstone | Page 11

Sales Manager

Ford Spring Hill

3335 Commercial Way
Spring Hill, FL 34606

4.6
266 Reviews

Born in London, England, Russ Silverstone came to the United States in 1966, and has been a Floridian since 1977. Russ has been in car sales for 37 years and has been with the Flammer Ford family for 33 years. He and his wife Nancy have been married for 33 years and have 2 kids, Bryan 31, and Lauren 26 who teaches 6th grade math. Russ will be happy to assist you in any area of your car buying needs.

4.6

266 Reviews

Write a Review

Dealership Experience

43 yrs, 4 mos

Industry Experience

47 yrs, 4 mos

266 Reviews of Russ Silverstone

January 10, 2020

Dealership Rating
Employee Rating

Purchasing a vehicle made simple by Wayne D and D. Donovan I have purchased many vehicles and my recent purchase on Dec 31st was simplified and made easy by the excellent customer service of Wayne Denman (sale More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Donovan, Wayne Denman , Blaise Conolly

January 04, 2020

Dealership Rating
Employee Rating

Bill Schwiebert at Flammer Ford is an outstanding salesman This is our 4th car we purchased from Bill. We continue to come back because of his honesty, integrity, and customer satisfaction that we receive. More

by RoyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Schwiebert

November 25, 2019

Dealership Rating

Total lack of courtesy and professionalism Called Flammer 9:30 on 11/23 to make a financial commitment on a used car and he said I'll call you back within a half hr. He finally called me 6 hrs More

by Bsa332
Recommend Dealer
No

Other Employees Tagged: Blaise Conolly

Dec 11, 2019

Ford Spring Hill responded

Hello, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We take our customers’ comments seriously so we hope that you’ll give Russ Silverstone a call at (352) 686-8255, so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you soon.

October 27, 2019

Dealership Rating
Employee Rating

Great experience buying a car ! We truly appreciate Wayne Denman no pressure style. Wayne is very professional and helpful. Thank you so much for an outstanding consumer experience. More

by RGW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Donovan, Wayne Denman

October 07, 2019

Dealership Rating
Employee Rating

Purchase of used Eos All very nice people to deal with. Not high pressure. Very pleasant and respectful. I worked with Wayne Denman and Russ. Both were very knowledgeable More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Donovan, Wayne Denman

Oct 09, 2019

Ford Spring Hill responded

Thank you, Rene! We are happy to hear you found our team to be helpful and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time!

September 02, 2019

Dealership Rating
Employee Rating

Excellent service! Bill Schwiebert and his team were able to deliver exactly what I was in the market for within the timeframe specified! Bill provided great communicat More

by Lauren H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Schwiebert, Dave Donovan

August 13, 2019

Dealership Rating
Employee Rating

💯% Satisfied When others would Not sell me and my Companion a Vehicle; Flammer Ford came to the Rescue. My suggestion to someone whose been turned down is Simply t More

by MagicHandyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Donovan, Wayne Denman , Peter Buscemi

Aug 14, 2019

Ford Spring Hill responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

August 09, 2019

Dealership Rating
Employee Rating

They are fair and quality customer service Chris was my salesman and he was very easygoing, honest and provided excellent customer service. He answered my various questions and was patient with More

by Glmbzmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Poulos

Aug 12, 2019

Ford Spring Hill responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a positive experience with us. If there is anything else we can do to assist you, please let us know!

July 09, 2019

Dealership Rating
Employee Rating

Surprisingly easy This was a great experience and I love my new truck. They worked around my schedule and got the finance rate I was looking for. More

by Bentley23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Ruse

June 28, 2019

Dealership Rating
Employee Rating

brought a 2018 ford edge wonderful car,love it,drives wonderful,handles great,glides like your in a airplane. Going to michigan tomorrow and really going to love driving that More

by honeydew731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Pagano

Jul 02, 2019

Ford Spring Hill responded

Hello, thank you for your kind words and congratulations on your Ford Edge! We're glad you had a great experience with Judith. Please don't hesitate to reach out to us if there's anything more we can do!

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