Dealership Experience
34 yrs, 11 mos
Industry Experience
34 yrs, 11 mos
67 Reviews
Write a Review67 Reviews of Russ Stegall
October 25, 2023
It was a Great experience. they were Not pushy. Treated as family! Everything was great they were Not pushy. Treated as family! Everything was great More
Other Employees Tagged: Rolando Santiago, Shawntal Tomer
October 24, 2023
Enjoyed our visit to the dealership. Sales representative was outstanding as everyone that we met . The buying experience was great and we love the car. Sales representative was outstanding as everyone that we met . The buying experience was great and we love the car. More
September 24, 2023
Very pleased with the whole team at Wayne Akers Ford! !!Salesman Russ Stegall was a true professional and made the buying experience a pleasure!! !!Salesman Russ Stegall was a true professional and made the buying experience a pleasure!! More
Other Employees Tagged: Danielle Mcdiarmid, Diego Torres, Jim Doyle
September 20, 2023
Always does right by the customer. This is the only Ford dealership I bring my vehicle to. This is the only Ford dealership I bring my vehicle to. More
Other Employees Tagged: Ben Buchanan, Erik Hoffman
September 18, 2023
Had car towed in Sept. 8, left with Ben. He notified me late the following Monday car needed a new computer which would take a month plus $1800. Mentioned might be lookin 8, left with Ben. He notified me late the following Monday car needed a new computer which would take a month plus $1800. Mentioned might be looking for another car. Next day I was introduced to Russ, a lovely man. He had a 2021 Nissan sitting there that he showed me. Drove it and agreed to purchase with $17k down. Got home, contacted insurer to change cars, they immediately notified me car was recalled. Now I traded my broken old car for one with potential problems for a lot of money. I now owe around $15k. Russ said he couldn’t have known about recall. Contacted Nissan. Sent letter re: recall. They don’t even have the parts. Am I upset about all of this and the money it’s costing me to purchase this car? I’m 84 years old and feel I was taken advantage because of my age. More
Other Employees Tagged: Darlene Perez
September 18, 2023
The dealership lied to me about the pricing on the vehicle. I put down a $1,000.00 deposit with a specific price. I waited for a year & when it came in the MSRP went up but I understood & was OK with vehicle. I put down a $1,000.00 deposit with a specific price. I waited for a year & when it came in the MSRP went up but I understood & was OK with that. Wayne Akers Ford forced me to buy their appearance protection package for $1,500.00 which I didn't want or need. I went 2 weeks before the vehicle came in & told them I didn't want the protection package. When the vehicle came in they put they package on the vehicle without my approval & said they couldn't take it off. The dealership said it was a "miscommunication" on their part & I had to pay for it even though I didn't order it. When I came in to get my vehicle I spoke with Diego & he told me I had to take it as is & that I couldn't afford the vehicle & to get out of the dealership. I purchased the truck becauseI waited a whole year. I also ordered the spray in bedliner package which was supposed to include the tie down kit C. The dealership kept the tie down kit. Wayne Akers Ford has the worst buying experience & I will be telling all my friends & family NOT to buy there. More
Other Employees Tagged: Diego Torres, Phillip Simon, Michael Corey, Larry Muirhead
August 11, 2023
Dealership was clean and presentable. Custer service was attentive to our needs, attentive and overall an enjoyable experience Custer service was attentive to our needs, attentive and overall an enjoyable experience More
Other Employees Tagged: James Pierre, David Lalla
July 30, 2023
They were very professional and gave me an upfront price and took care of my needs in a timely manner. and took care of my needs in a timely manner. More
Other Employees Tagged: Diego Torres
July 27, 2023
The sales staff were tremendously helpful and friendly. They assisted me through a stressful time. They assisted me through a stressful time. More
Other Employees Tagged: Lenny Bashford, Diego Torres, David Lalla, Shawntal Tomer , Alexandra Mynk
July 25, 2023
David is always so helpful and the nicest guy ever! He always makes my visit to the dealership fun and enjoyable, he always makes me feel like family! Honorable mention to Michael he’s great too. He always makes my visit to the dealership fun and enjoyable, he always makes me feel like family! Honorable mention to Michael he’s great too. More
Other Employees Tagged: David Lalla, Michael Corey