Russ Tzvetanov | Page 2

Branford was such a honor to work with. I appreciate his customer service how patient and kind he is I will most definitely come back and recommend family and friends to him. I pray that he I appreciate his customer service how patient and kind he is I will most definitely come back and recommend family and friends to him. I pray that he get a raise or bonus that he deserves because he was able to help me find my new dream car. He was a good listener and responded back quickly to me with all the answers I needed. I’m blessed to have had him help me with my purchase. More

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Gary and Russ with Heritage were great and the whole experience was so simple. I came in the first day for information and after a test drive, Gary and team provided an extremely competitive offer witho experience was so simple. I came in the first day for information and after a test drive, Gary and team provided an extremely competitive offer without having to haggle or negotiate as well as a great value for my trade in. When I came back to finalize the purchase, they had most everything prepared and never tried to push anything add-ons on me. It was a great experience from start to finish. More

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Many thanks to Erin Natzke and Sam for making our car buying experience easy and without pressure. We will be coming back to them when we need to purchase another Honda. buying experience easy and without pressure. We will be coming back to them when we need to purchase another Honda. More

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The salesperson Branford gave me one of the best experiences of my life. He was attentive, knowledgeable, funny and made my purchase experience very personable. The dealership had great amenities th experiences of my life. He was attentive, knowledgeable, funny and made my purchase experience very personable. The dealership had great amenities that was explained to me by Branford. 10/10 would definitely recommend him to friends and family. More

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We had a wonderful experience working with Chris. He was incredibly patient and informative. He took the time to answer all our questions, explain details, and ensure we felt confident with our decis He was incredibly patient and informative. He took the time to answer all our questions, explain details, and ensure we felt confident with our decision. After a slightly longer wait to meet with finance, Chris even waited to hand us the keys and see us off. We truly appreciate his professionalism and kindness—highly recommend asking for Chris if you’re looking for a smooth and enjoyable car-buying experience! More

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Erin did her best to ensure that the features I was looking for were in the trim I was looking at and if possible, in other vehicles or trims. She stayed til everything was done, made sure I knew how t looking for were in the trim I was looking at and if possible, in other vehicles or trims. She stayed til everything was done, made sure I knew how to operate everything before I left, and arranged to get my other car driven back to my house, which was quite a distance away. More

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Branford Hunt is the best! Did what he said he would do and the deal was hassle free and completely transparent. Highly recommend this experience! Did what he said he would do and the deal was hassle free and completely transparent. Highly recommend this experience! More

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Erin is very professional and very assertive. She is very accommodating to all questions asked. She is very accommodating to all questions asked. More

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Erin n is a great salesperson! Very helpful and knowledgeable. Thank you to Heritage for a great deal! Very helpful and knowledgeable. Thank you to Heritage for a great deal! More

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Terrible experiences every single time since my purchase. First issue was after I Purchased a 2026 Honda Passport TSE back on May 24th 2025, they scheduled to have my black out kit installed. Which took 5 ho First issue was after I Purchased a 2026 Honda Passport TSE back on May 24th 2025, they scheduled to have my black out kit installed. Which took 5 hours & service blamed sales & sales blamed service so there was no ownership of the issue. Next I schedule an appointment for “unable to update please see dealership” & they do not call, text, or email to remind you of the appointment. The last thing is they sold me on the ESP diamond ceramic coating protection plan to “protect my investment” told me all this stuff that’s covered & boom LIES. Less than 3 months later after a tiny small chip which I assumed was covered when I reach out to ESP said wasn’t covered. You’ll have a great sales experience, but everything after they take your money is completely ridiculous. More

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