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Russel Lilly
Russel Lilly at Brandon Tomes Subaru
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Russel Lilly | Page 2

Service Advisor

Brandon Tomes Subaru

1100 S Central Expy
McKinney, TX 75072

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Russel Lilly

September 15, 2023

Dealership Rating
Employee Rating

Friendly, professional, efficient, honest, and always keep me fully informed. What else can I say? More

by DAN@WISDOMINLEADERSHIP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 15, 2023

Brandon Tomes Subaru responded

DAN, thank you for sharing 5-stars! We're happy to hear our team is friendly, professional, efficient and honest! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

September 15, 2023

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Employee Rating

This is the second Subaru I’ve gotten with Brandon Tomes and have been happy with the process. Cornelius Williams was helpful in every way. No pressure just answered all my questions. More

by stephmwg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Varrassi, cornelius william

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Sep 16, 2023

Brandon Tomes Subaru responded

stephmwg, thank you for sharing 5-stars! We're happy to hear Cornelius Williams is helpful in every way! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

September 13, 2023

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Employee Rating

Great helpful and professional people ! !! Got in and out of dealership. Thank you Brandon Tomes Subaru! More

by ANDREYKORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LC Agramont , Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson

Helpful
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Sep 13, 2023

Brandon Tomes Subaru responded

ANDREYKORN, thank you for sharing 5-stars! We're glad to hear our team is helpful and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 13, 2023

Dealership Rating
Employee Rating

As always it was a wonderful experience having my car serviced! Russell is amazing and so kind and patient! My loaner was a dream to drive and the service work was completed exactly as I wanted! More

by juliemunson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LC Agramont , Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson

Helpful
Report | Print
Sep 13, 2023

Brandon Tomes Subaru responded

juliemunson29, thank you for sharing 5-stars! We're happy to hear Russell is amazing and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 08, 2023

Dealership Rating
Employee Rating

Keisha should be running this place. ... She is why we kept coming back, and bought from her. More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keisha Broom, Jeff Sapp , Ana Guzman

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Sep 08, 2023

Brandon Tomes Subaru responded

Scott, thank you for sharing 5-star praise and noting that Keisha was excellent to work with! We appreciate your business and look forward to serving you again next time. Thanks again!

September 01, 2023

Dealership Rating
Employee Rating

They are dedicated to helping customers find the cars that best fit their needs and wallets. They do an extraordinary job with customer service from sales all the way through service. More

by setheredge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Sungec, Patrick Varrassi, Kaylah Casasola , Eniqueo "Nico" Reese

Helpful
Report | Print
Sep 01, 2023

Brandon Tomes Subaru responded

setheredge, thank you for sharing 5-stars and noting that our team did a great job helping you find the right car for your budget. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

Sep 01, 2023

setheredge responded

I’m so grateful for each and every team member who makes owning a Subaru such a pleasant experience.

August 28, 2023

Dealership Rating
Employee Rating

The service and care has always been impeccable and has always fomented loyalty and appreciation. More

by dacianray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Moore, Patrick Varrassi , Hannah Borstmayer, Roman Duran

Helpful
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Aug 28, 2023

Brandon Tomes Subaru responded

dacianray, thanks for sharing 5-stars and letting us know you had a great experience wit us. We appreciate your feedback and mention of impeccable service. See you next time. Best wishes!

August 18, 2023

Dealership Rating
Employee Rating

Keisha Broom is the BOMB! ! She has been Awesome fornus in finally getting a deal done on our 3rd vehicle purchase from this dealer. Great Cars! Great People! More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keisha Broom, Jeff Sapp , Ana Guzman

Helpful
Report | Print
Aug 18, 2023

Brandon Tomes Subaru responded

SCOTT, thank you for sharing 5-stars! We're happy to hear Keisha Broom and the rest of our team are great! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 28, 2023

Dealership Rating
Employee Rating

Great service. Very prompt and efficient organization. I highly recommend Brandon Tomes Subaru for car sales and service. More

by dmorron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Watson

Helpful
Report | Print
Jul 28, 2023

Brandon Tomes Subaru responded

dmorron, thank you for sharing 5-stars and noting our prompt and efficient organization! We're pleased to hear our team provided a great experience in service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 20, 2023

Dealership Rating
Employee Rating

Outstanding service from the entire dealership as always! Professional and friendly staff that goes beyond expectation. More

by yoga1725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quenton Bass , Hannah Borstmayer, Jonathan Daniells, Roman Duran

Helpful
Report | Print
Jul 20, 2023

Brandon Tomes Subaru responded

yoga1725, thank you for sharing 5-stars! We're glad to hear our team is professional, friendly and provides outstanding service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

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