Russel Lilly | Page 2
Service Advisor
Brandon Tomes Subaru
4660 State Highway 121
McKinney, TX 75071
177 Reviews
Write a Review177 Reviews of Russel Lilly
June 13, 2024
Ozzy was our sales person and he answered all of our questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was v questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was very friendly and helpful. More
Other Employees Tagged: Ozzy Sungec
June 02, 2024
Wanted to update to obe of the last 2024 Subaru Forester Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted d Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted delivery. Hats off also to finance manager Patrick Varassi. Pat has worked deals for us on 7 Subarus over the past 12 or so years. So great to work with Patrick. I see Pat has just left Brandon Thomas Subaru, for a Chevy dealership. He will be sorely missed by longtime Brandon Tomes Subaru customers! More
Other Employees Tagged: Bailey Reid, Zaid Alia, Kaylah Casasola , Nicholas Jones, cornelius william, Patrick Varassi: 5 stars
May 28, 2024
Been dealing with this dealership for many years and this is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. More
Other Employees Tagged: Quenton Bass, Roger Venegas
February 16, 2024
This is my third purchase from Brandon Tomes Subaru. I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and know I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and knowledgeable, and always follow through with what they say. The service department is exceptional, and maybe the number one reason I have returned. More
Other Employees Tagged: Brandon Tomes , Roger Venegas
December 27, 2023
My experience with Eric Williams for my trade-up was exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my e exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my experience seamless, for the third time. More
Other Employees Tagged: Quenton Bass, Denise Watson, Eric Williams
November 18, 2023
Brought my Ascent for an Oil Change. Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I w Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I was checking the oil and I noticed that one of the clips holding down the air induction cover was missing and the other was missing. I am NOT impressed. More
Other Employees Tagged: LC Agramont, Roberto Coto, Jonathan Daniells, Denise Watson
November 01, 2023
I’m on my fourth Subaru now and I’ve purchased every single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Suba single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Subaru team is incredible to work with. I’d never buy my car anywhere else. More
Other Employees Tagged: LC Agramont, Edmond Elder, Ozzy Sungec, Patrick Varrassi, Denise Watson
October 07, 2023
Process of buying was very easy and straightforward. No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Pa No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Part of reason we bought car from the dealership. Sales person you deal with one or two day, but service department you deal with time you own the car. More
Other Employees Tagged: Ana Guzman, Clay Phillips

