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Russel Lilly
Russel Lilly at Brandon Tomes Subaru

Russel Lilly | Page 14

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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5.0
184 Reviews
5.0

184 Reviews

Write a Review

184 Reviews of Russel Lilly

March 15, 2023

Dealership Rating
Employee Rating

Great service people, clean facilities, great snacks and drinks and efficient check out and vehicle was washed. More

by ARTHEEZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2023

Brandon Tomes Subaru responded

ARTHEEZEN, thank you for your 5-star praise! We're glad to hear our service team is efficient and great! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

March 11, 2023

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Employee Rating

Good service advisors. Prompt, quality repairs. Clearly explain what needs repairs and why. Clean waiting room. More

by CZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 12, 2023

Brandon Tomes Subaru responded

CZ, thank you for your 5 stars! We're pleased to hear our team is prompt and explanative! We look forward to serving you additionally in the future! Best wishes!

March 11, 2023

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Employee Rating

They’re right there to help you and listen to what you’re looking for. I have bought 2 SUV’s and my SUV I have now, I’m leasing. My lease is up this year 😢 I love my car and I love my dealership. LS. Smith More

by Lois 2747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylah Casasola , Ana Guzman, Eniqueo "Nico" Reese

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Mar 12, 2023

Brandon Tomes Subaru responded

Lois, thank you for your 5 stars! We're happy to hear our team is there to help! We look forward to serving you additionally in the future. Thanks again!

March 08, 2023

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Employee Rating

Quick service always friendly thanks for your help with everything would recommend to our friends. More

by chase.matkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 08, 2023

Brandon Tomes Subaru responded

chase.matkin, thank for you for sharing 5-stars! We're happy to hear our team is quick and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

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Employee Rating

I have a 2019 Subaru Outback and love it! ! Will always be back to your dealership! More

by MARGARET.ROWLAND07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Brandon Tomes Subaru responded

MARGARET.ROWLAND07, thank for you for sharing 5-stars! We're glad to hear you love you '19 Outback! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

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Employee Rating

Super friendly and great service. I will be going back for all my services in the near future. More

by MICHAELDALEMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 06, 2023

Brandon Tomes Subaru responded

MICHAELDALEMOODY, thank for you for sharing 5-stars! We're glad to hear our team is super friendly! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 06, 2023

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Employee Rating

Everyone was courteous and easy to work with. They took care of me when I had a question after getting my Subaru back. More

by SANDYMORRIS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Kaylee

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Mar 06, 2023

Brandon Tomes Subaru responded

SANDYMORRIS69, thank for you for sharing 5-stars! We're pleased to hear our team is courteous and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 06, 2023

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Employee Rating

I had a good experience with my first maintenance service on my Outback. It wasn’t as long of a wait than expected. More

by momscool21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 06, 2023

Brandon Tomes Subaru responded

momscool21, thank for you for sharing 5-stars! We're happy to hear our team provided a good experience and didn't keep you waiting! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 05, 2023

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Employee Rating

Everyone is super nice and accommodating in the service center. They had me I. And and asap. More

by JENI.DOBROTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 06, 2023

Brandon Tomes Subaru responded

JENI.DOBROTKA, thank for you for sharing 5-stars! We're glad to hear our team is super nice and accommodating! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 05, 2023

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Employee Rating

Super friendly staff and easy to work with. They keep you informed about your car. More

by soonercarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Hanna

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Mar 06, 2023

Brandon Tomes Subaru responded

soonercarrie, thank for you for sharing 5-stars! We're glad to hear our team is super friendly and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Take care!

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