Russel Lilly
Russel Lilly at Brandon Tomes Subaru

Russel Lilly | Page 18

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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5.0
181 Reviews
5.0

181 Reviews

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181 Reviews of Russel Lilly

January 28, 2023

Dealership Rating
Employee Rating

we purchased our 2nd Subaru last year. Amazing car with a ton of safety features. Always ask for Rodger as your salesman. He's knowledgeable, kind, friendly, and never pushy. We lov More

by Noahsark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman, Roger Venegas

Jan 29, 2023

Brandon Tomes Subaru responded

Noahsark, thank for you for sharing 5-stars! We're glad to hear Rodger is knowledgeable, kind and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

Dealership Rating
Employee Rating

I have no doubt about the service on my car. The staff is top notch. More

by WLBROOKSTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 29, 2023

Brandon Tomes Subaru responded

WLBROOKSTX, thank for you for sharing 5-stars! We're glad to hear our team is top notch! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff! They are highly responsive and are not pushy about services. I have always had great experiences with them. More

by ASHLEYA6427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Brandon Tomes Subaru responded

ASHLEY, thank for you for sharing 5-stars! We're glad to hear our team is friendly and knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

Dealership Rating
Employee Rating

All the staff at this location are very friendly, helpful and ready to assist with any needs and services. More

by marciekriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 29, 2023

Brandon Tomes Subaru responded

marciekriv, thank for you for sharing 5-stars! We're glad to hear our team is friendly, helpful and ready to assist! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

Dealership Rating
Employee Rating

Very clean and attentive to customers. Works to find vehicle is found or give you choices. More

by SKILLERLAIN
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman

Jan 29, 2023

Brandon Tomes Subaru responded

SKILLERLAIN, thank for you for sharing 5-stars! We're glad to hear our team is attentive to our customers! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

Dealership Rating
Employee Rating

Russell always does a Great Job with his customers, I ask for him on every Visit, I love our Outback. More

by HMRASMUSSEN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2023

Brandon Tomes Subaru responded

HMRASMUSSEN35, thank for you for sharing 5-stars! We're happy to hear Russell always does a great job! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 27, 2023

Dealership Rating
Employee Rating

We have bought 2 Subaru’s from Brandon Tomes Subaru. We love our Outback and our Forrester. We always count on Russell Lilly to help us keep them maintained. Especially when we are going to take a trip More

by CYNTHIAEVANLANDINGHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Brandon Tomes Subaru responded

CYNTHIAEVANLANDINGHAM1, thank for you for sharing 5-stars! We're happy to hear Russell Lilly does and awesome job! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 26, 2023

Dealership Rating
Employee Rating

Friendly and helpful employees. Pleasant surroundings while you wait. Easy to get to the dealership. More

by COLLEENW153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Brandon Tomes Subaru responded

COLLEENW153, thank for you for sharing 5-stars! We're happy to hear our team is friendly and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 26, 2023

Dealership Rating
Employee Rating

Russel Lilly was helpful and efficient. I always ask for him when I have service doe here. More

by WBMCFADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 26, 2023

Brandon Tomes Subaru responded

WBMCFADDEN, thank for you for sharing 5-stars! We're pleased to hear Russel Lilly is helpful and efficient! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 25, 2023

Dealership Rating
Employee Rating

Russell is always very helpful and knowledgeable. He always works with our schedule. He goes above and beyond. More

by gkloiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Brandon Tomes Subaru responded

gkloiselle, thank for you for sharing 5-stars! We're glad to hear Russell is always helpful and knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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