Russell Ervast | Page 18

New Car purchase I just want to commend Russell as he was absolutely wonderful to work with. I have NEVER had a good car buying experience and Russell made it all hap I just want to commend Russell as he was absolutely wonderful to work with. I have NEVER had a good car buying experience and Russell made it all happen from the initial contact with him until I walked out the door with a new car! Super satisfied customer and we will be back! More

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Very informational about Mitsubishi as a car and dealership. Russell had the knowledge about Mitsubishi and the models to inform us and give us the info to make our decision to buy the Outlander Sport. He was a Russell had the knowledge about Mitsubishi and the models to inform us and give us the info to make our decision to buy the Outlander Sport. He was a no pressure salesman and very congenial. Explained all details of deal and warranties. Seemed sincere and nice personality. More

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Not sure why you'd shop anywhere else. Traded in my old car for a 2017 Lancer. They had the cheapest price in central FL. My salesmen Russell was fantastic and got me exactly what I wanted. Traded in my old car for a 2017 Lancer. They had the cheapest price in central FL. My salesmen Russell was fantastic and got me exactly what I wanted. I'll be back when it's time for another vehicle for sure. This was the best car buying experience I've ever had by a long shot. More

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Great Service! Me and my husband went in looking for my 1st brand new car. We were skeptical because of everything you hear about dealerships but we were pleasantly Me and my husband went in looking for my 1st brand new car. We were skeptical because of everything you hear about dealerships but we were pleasantly surprised how it was not bad at all. Everyone was really nice from the start to the finish and they were honest about everything they tell you. It was a really good first new car buying experience. More

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Satisfied customer I have been extremely satisfied with the service I received for my 2016 Outlander Sport. When I decided to purchase a new vehicle I returned to my sa I have been extremely satisfied with the service I received for my 2016 Outlander Sport. When I decided to purchase a new vehicle I returned to my sales rep, Russell, who made the upgrade quick and easy. I have no need to drive anywhere but RC Hill for my sales and service needs. More

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Out standing Me & my wife went to RC Hill a few days ago to research the Mirage. We had no plans on buying one that day. We even left our trade in at home in Ocala Me & my wife went to RC Hill a few days ago to research the Mirage. We had no plans on buying one that day. We even left our trade in at home in Ocala. We told Russell we just wanted a test drive to see how the car drove & that we were in the market for a Accent, KIA Rio or the Mirage. He was happy to get the keys for a GT Mirage. It drove nice but I wanted to also drive the SE model with the smaller tires on it knowing that tires make a big difference on how a car feels. He had no problems getting the keys for a second test drive. When the three of us returned from the second road test we talked numbers on the car. Being a end of the year model the dealer came way down on the price. Once we agreed on the price we asked about our trade in. What surprised me was they just asked questions about my car & to see any current pictures on our I-phones to give us a offer. I did some research on trade in values online & what RC Hill offered was on the upper side of the values. After the deal was agreed to I offered to pay a deposit on the car so my wife & I could drive back to Ocala ( about 1 1/2 drive) to get my trade in. The General manager heard about the long drive we had planned on doing to buy the car & offered to have his porter follow us in the Mirage back to Ocala. I couldn`t believe the offer. Once we made it back to Ocala the porter calls us on the phone asking us to find a gas station close to our house to fill up the tank for us. Once home we gave the porter the keys & title of the car to him & watched him drive off. Even a few days after that day I still can`t believe the amount of service we received from RC Hill for a sub 20k car. Thanks to all that made this happen. More

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Best car buying experience Great staff, very knowledgeable. Took about 1 hr to complete the deal. I was surprised, best car buying experience i ever had, will go back again. Great staff, very knowledgeable. Took about 1 hr to complete the deal. I was surprised, best car buying experience i ever had, will go back again. More

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New Blue Outlander Sport I just traded in my 2012 Outlander for a 2017 Outlander Sport in Octane Blue. Russell was my salesperson for both vehicles and I was very happy with I just traded in my 2012 Outlander for a 2017 Outlander Sport in Octane Blue. Russell was my salesperson for both vehicles and I was very happy with the sales process, follow up and service. He has been extremely knowledgeable about both vehicles, explaining differences and features. Russell also helped me with voice command set up, which was greatly appreciated. When I decided to get a brighter blue vehicle I researched many makes and models, but came right back to Mitsubishi for their warranties, and to RC Hills Mitsubishi for the total service from beginning to end. Barbara in the service department should get total recognition as well for her knowledge and no nonsense approach. I have nothing bad to say about RC Hills Mitsubishi and they will get my future business. A Miller More

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Great job Very fast service. Nice friendly people who know what they're doing. Professional mechanics, attentive to recalls and other services. Wonderful experi Very fast service. Nice friendly people who know what they're doing. Professional mechanics, attentive to recalls and other services. Wonderful experience overall I would recommend RC hill to anyone More

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Great Service I always get good results when I service my Outlander there. I don;t have to wait long and everyone is pleasant. I will be back! I always get good results when I service my Outlander there. I don;t have to wait long and everyone is pleasant. I will be back! More

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