Russell Hardenburgh | Page 11

These folks were great to deal with and really welcomed me. Danielle was fantastic and extremely helpful, and Justin in Finance was great. You will not find a better sales executive than Danielle. A q me. Danielle was fantastic and extremely helpful, and Justin in Finance was great. You will not find a better sales executive than Danielle. A quality car at an affordable price. These people do their homework. They are fair and honest. More

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Nice selection of vehicles price and mileage of a Toyota sienna was just right. Staff was very knowledgeable. sienna was just right. Staff was very knowledgeable. More

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Danielle was great & very helpful throughout the entire process! The staff at YALCARS were all nice & provided the fastest car buying process that I've ever been apart of! They went the extra mile to make process! The staff at YALCARS were all nice & provided the fastest car buying process that I've ever been apart of! They went the extra mile to make me feel appreciated as a customer. The warranty options are great for offering a peace of mind! Would highly recommend! More

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Great service! Nice car! Great deal! This is my second car I bought from yals Nice car! Great deal! This is my second car I bought from yals More

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Good wholesome friendly people great service quick and easy process definitely would refer a friend 😀 easy process definitely would refer a friend 😀 More

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Very nice professional and trustworthy! I would recommend Yalcars to any veterans family and friends. I would recommend Yalcars to any veterans family and friends. More

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They are scammers. Said the truck is “great”, “it runs great”, and “whoever had it last took great care of it”. The usual lies to get you sold. Multiple things wrong wi Said the truck is “great”, “it runs great”, and “whoever had it last took great care of it”. The usual lies to get you sold. Multiple things wrong with on the base level, abs light and airbag light, horn not working, and other cosmetic things. Said the truck is already 1000 under the value. Drove 3 hours home. The next day drove it and it was overheating, added coolant and it ran okay. The next day found the coolant everywhere, isn’t the hoses, isn’t the water pump, the radiator is busted. I called and they said “we won’t leave you stranded, we can get it done for a low cost”, one how are you supposed to get a vehicle with a busted radiator anywhere, let alone 3 hours. Can’t return it even though they said there was a 3 day return. The least they could do is order a radiator from a auto part store that is local to me and I can replace it. He told me, “it’s a old truck, things break”, it came off their lot like that, apparently other cars that come off their lot are like that too, such as a bmw engine seizing. It would be okay if they would be willing to help out but no. It isn’t my fault that they want to lie about the condition of it and not tell any of the issues. If anything they did right was the sales rep was very nice but she and the rest of them still lied. Do not buy from these crooks, they will lie to your face, won’t help you and leave you with a broken vehicle. More

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Everyone here made buying a car a great experience. Very nice and professional. The transaction was quick and easy. We had already picked out the 2013 Ford Escape online and Russ made sure it was there Very nice and professional. The transaction was quick and easy. We had already picked out the 2013 Ford Escape online and Russ made sure it was there and ready for us when we got there. The process was smooth and we had the car we wanted within an hour. Thank you all for helping us get the car we wanted. More

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Incredible customer service, quick and easy application process, and one very happy customer! very thankful of finding such a great dealership and dealing with amazing staff. Shout out to the owner, Yigit process, and one very happy customer! very thankful of finding such a great dealership and dealing with amazing staff. Shout out to the owner, Yigit Yalcin, Russ B. and Melissa for such a smooth experience! More

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My mother and I bought a 2016 Jeep from this dealership. The car is in her name. The salesperson forced us to purchase this vehicle with a cracked windshield. The check engine light came on as soon as I g The car is in her name. The salesperson forced us to purchase this vehicle with a cracked windshield. The check engine light came on as soon as I got home. (I drove from canton to Youngstown for this vehicle). They gave us a warranty from the dealership and a warranty for a year with the car. I contacted them. There were several contacts with this company that resulted in them saying they will call back when they can get the car in. They never called. So we now took it to progressive Jeep to be fixed and are trying to us our warranty but they company we signed for the warranty doesn’t have the car on file and the dealership hasn’t called progressive back yet. I believe they charged us for this warranty. More

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