Russell Howard
Russell Howard at City Volkswagen of Highland
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Russell Howard

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Russell Howard

April 24, 2024

Dealership Rating
Employee Rating

I had a very positive experience at this dealer. Drove about 2 hours to see a car we were interested in and it was as advertised. Mike in Sales and Russel in Finance helped make the purchase quick a More

by Krista
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Apr 25, 2024

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Krista, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Mark Benne - mbenne@cityvwhighland.com

April 23, 2024

Dealership Rating
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Mike was great and allowed us a smooth negociation. He was extremely professional. Great salesperson More

by Gerald.boyum
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Apr 23, 2024

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing City Volkswagen of Highland; we look forward to having you as one of our valued customers for many more years to come! Mark Benne - mbenne@cityvwhighland.com

April 16, 2024

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Very good service. Lameshia was very helpful with the whole car buying process for me. More

by Nkarakozis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

Apr 17, 2024

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Lameshia and our team here at City Volkswagen of Highland are glad to have you as a customer. Mark Benne - mbenne@cityvwhighland.com

April 12, 2024

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Purchased 2024 Tiguan, very pleased with vehicle as well as the stuff from sales to the finance department. Good people to do business with. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Smith

Apr 13, 2024

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business, Adrian, and hope to see you again soon! Mark Benne - mbenne@cityvwhighland.com

April 10, 2024

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Employee Rating

Good experience, from texts to set up meeting and pre-sale info, to sales, and financing. Good experience More

by rprince1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda, Firas Alqahef

Apr 10, 2024

City Volkswagen of Highland responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Highland! Mark Benne - mbenne@cityvwhighland.com

April 04, 2024

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Definitely 5* Experience from beginning to end processes! !! Mike Pazda and Team went above and beyond expectations in every aspect! Will definitely recommend to friends and family! More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

April 02, 2024

Dealership Rating
Employee Rating

Always a good experience, It never fails that when I am at City Volkswagen in Highland, In, to take care of business my sales guy Andy McQ does his best to make sure that my visit is pleasant. He goes abo More

by mlievers23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the review! We are happy to hear that Andy provided you with an excellent car buying experience. We hope you are enjoying your new VW! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 26, 2024

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Employee Rating

Mike was so thorough and knowledgeable about the Tiguan answering every question in detail! He’s so well versed in helping us make a decision on whether financing or leasing was in our best interest. He i More

by jacobs.dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Mike was able to assist you and provide an excellent car buying experience. We hope you are enjoying your new VW! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 26, 2024

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Employee Rating

I’ve talked to Mike numerous times over the last several months, he was always helpful and seemed he would spend as much time as i needed.My wife and I weren’t sure which way to go in our next vw purchase a More

by DVJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Mike provided an excellent car buying experience for you. We hope you are enjoying your 2024 Tiguan! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

March 22, 2024

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Employee Rating

Mike and all the folks at City were honest and straightforward. They didn’t waste my time and I appreciate that b More

by joelrkorczakdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pazda, Firas Alqahef

Apr 02, 2024

City Volkswagen of Highland responded

Hello! Thank you for the 5 stars! We are happy to hear that Mike Pazda gave you a great car buying experience. We hope you are enjoying your new VW! If you have any questions, please let us know. We appreciate your business and hope you have a great day!

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