Russell Morgan

Bought a used 2019 Avalon Limited with 95k miles on 09/08/2025 in an as-is transaction, which turned out to be one of my worst choice among 10+ car buying experience. 2 weeks later, took the car for di 09/08/2025 in an as-is transaction, which turned out to be one of my worst choice among 10+ car buying experience. 2 weeks later, took the car for diagnostic for high-pitched noise during acceleration and was told AT transmission going bad. Repair estimate exceeds $7000! I tried to work it out with Toyota of Rockwall by suggesting the dealership allow me to pay for part only (still over $4400). They wouldn't budge more than 'employee price' of $6000. Very disappointed with their mindset given all circumstances. I can't speak for brand new cars, but I would never recommend this dealer when it comes to used car purchase unless you're willing to pay extra $4000+ for extended warranty. The only person who I appreciate despite this agony is Mick of service dept. More

by analoguru Verified Customer Verified Customer

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Russ was very helpful and made my whole process easy. If you come here ask for russ! If you come here ask for russ! More

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Our time at Toyota of Rockwall was very welcoming and helpful. Russell Morgan was kind and willing to go out of his way for us. helpful. Russell Morgan was kind and willing to go out of his way for us. More

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Russ was amazing to work with and all the people who helped us made it the most seamless car buying process my husband and I have ever experienced. helped us made it the most seamless car buying process my husband and I have ever experienced. More

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Toyota of Rockwall is the best place to buy a car. They also provide top-notch service and maintenance. They also provide top-notch service and maintenance. More

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Russel Morgan and Toyota Rockwall have been amazing to us for over 10 years. We briefly went to Rockwall Dodge and instantly regretted it. We are back with Toyota and live the sales and service teams. for over 10 years. We briefly went to Rockwall Dodge and instantly regretted it. We are back with Toyota and live the sales and service teams. More

by elliothoward66 Verified Customer Verified Customer

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Toyota of Rockwall was very pleasant to work with. Buying a used vehicle can be difficult. Toyota of Rockwall gave us a good deal on a really nice used truck. Buying a used vehicle can be difficult. Toyota of Rockwall gave us a good deal on a really nice used truck. More

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Russ went above and beyond helping us to search for the perfect 4Runner. He kept us updated on the search each week. We connected with Russ after he sold our daughter a Toyota Land Cruiser. After meeting perfect 4Runner. He kept us updated on the search each week. We connected with Russ after he sold our daughter a Toyota Land Cruiser. After meeting him, we knew we wanted him to help us find our next vehicle. He is knowledgeable about the vehicles he sells and we will definitely recommend him to friends and family. More

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From the Day1 to the last day, Russ was engaging, communicating and walked the talk. He’s been very professional and always talked about possibilities based on our requirements. Sale of car ultimatel communicating and walked the talk. He’s been very professional and always talked about possibilities based on our requirements. Sale of car ultimately fell in place but that wasn’t the single agenda. Treated us with respect and did the research thoroughly. Definitely recommending Toyota of Rockwall, just ask for Russ, for the best. More

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My wife and I just purchased a new car from Toyota of Rockwall. Russell Morgan helped us with the sale. He is exceptionally kind and I trust him. Never any pressure. Ask for him specifically is my advice Rockwall. Russell Morgan helped us with the sale. He is exceptionally kind and I trust him. Never any pressure. Ask for him specifically is my advice. We have been purchasing and servicing our vehicles at Toyota of Rockwall since their opening many years ago. Always great service. I ask for Service Manager Carl whenever I need maintenance. Sincerely, Marcus More

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