Russell Morgan | Page 19

Used vehicle Russ Morgan was wonderful to work with during this process. He explained the process and tried his best to get complete the sale in a timely manner. Russ Morgan was wonderful to work with during this process. He explained the process and tried his best to get complete the sale in a timely manner. I still have issue as to why selecting a car online, drive testing it and paying for the vehicle takes more than 4 hours. Really! All the back forth is not necessary to complete a sale. Time is money! More

by nonya Verified Customer Verified Customer

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Excellent Service My salesman, Russell Morgan, was very knowledgeable and friendly. He was very patient with me as I test drove and looked over several cars. I did no My salesman, Russell Morgan, was very knowledgeable and friendly. He was very patient with me as I test drove and looked over several cars. I did not feel pressured and was given enough information to make an educated decision. I was very happy with Russell and Terry Pierson, the finance specialist. Both were very knowledgeable and courteous. More

by VALERIECHRIS Verified Customer Verified Customer

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2018 Highlander Limited FWD purchase The sales person I worked with (Russell) spent a lot of time with me explaining the different styles available for the Highlander. Eventually I decid The sales person I worked with (Russell) spent a lot of time with me explaining the different styles available for the Highlander. Eventually I decided on the limited and knew the price I wanted and made an offer and got the car! More

by KJDAN Verified Customer Verified Customer

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An amazing experience!! Everything was perfect from the beginning to the end! I love my Rav 4!!💙💙💙💙 Russ helped us thru the whole process! I will come back to him again n Everything was perfect from the beginning to the end! I love my Rav 4!!💙💙💙💙 Russ helped us thru the whole process! I will come back to him again next time I but a car. More

by TRAVISANDSABRINA Verified Customer Verified Customer

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Easy transaction and Russell was easy to work with! Keep up the good work! I would definitely buy again! My husband had such a good experience, he hung out a while after the transaction was completed... Keep up the good work! I would definitely buy again! My husband had such a good experience, he hung out a while after the transaction was completed... More

by SWALMURPH2 Verified Customer Verified Customer

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New car I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly paymen I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly payments and years we can finance the car ( not the finance guy). He was very fast speaking and was not willing to try to get my payments lowered. Oh well not a big deal. Finance guy was very good but yet talked a little fast. One other thing I know the dealership was busy in the service dept but I had to bring back my car to get detailed as it would of taken another 2 hours to get this done and I was already at the dealership 4 hours. Not sure if the service dept is separate from the detailing dept but I really didn't see new cars flying out. Ao nor real sure why they couldn't get to my car. Also the car had to be jumped twice before they put anew battery in it. Thanks More

by BOWLER553 Verified Customer Verified Customer

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Great experience! Russell Morgan sales associate was the reason I shopped Rockwall! Overall wonderful experience and highly recommend to friends & family. He answered e Russell Morgan sales associate was the reason I shopped Rockwall! Overall wonderful experience and highly recommend to friends & family. He answered every question and offered so much assistance during my experience. More

by JSMARTINEZ417 Verified Customer Verified Customer

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Great Salesman, Great Experience! Russ Morgan was a patient, thorough and knowledgeable sales person. He even took the time to continue those qualities when I returned after the sale w Russ Morgan was a patient, thorough and knowledgeable sales person. He even took the time to continue those qualities when I returned after the sale with the spare keys to my trade! That never happens! Jonatan (not misspelled) Mendoza made me an incredible internet offer on the car I wanted, and they beat it by a few bucks when I got there. And they were fair on my trade. I sold cars for several years, and know when I’ve had a truly exceptional experience. These folks are great! More

by KHJWC5 Verified Customer Verified Customer

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Russell and Terry are the best!! We have purchased our last 4 cars from Toyota of Rockwall. Their level of customer service is the reason why we come back! Russell is a wonderful addi We have purchased our last 4 cars from Toyota of Rockwall. Their level of customer service is the reason why we come back! Russell is a wonderful addition to the Toyota team and made our experience a great one! Terry is awesome to work with and made sure we were happy with everything!!! Thank you for the great and consistent experiences! 🖒🖒 More

by TRENEE86 Verified Customer Verified Customer

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Russell Morgan is the best salesmen By far the best and hardest working salesman I’ve worked with. Would recommend anyone who’s in the market for a car to go to him. Not pushy and relays By far the best and hardest working salesman I’ve worked with. Would recommend anyone who’s in the market for a car to go to him. Not pushy and relays info directly with the sales managers and doesn’t waste your time. More

by TXDPM Verified Customer Verified Customer

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