Russell Rheault | Page 5

Russ was excellent. Russ made the process of purchasing a vehicle extremely easy and stress free. Lundgren is a great dealership with an excellent service department and Russ made the process of purchasing a vehicle extremely easy and stress free. Lundgren is a great dealership with an excellent service department and very nice people. More

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Great experience Dealing with Russell Rheault was a pleasure. I was looking for a "new" used car, and found the perfect fit for me when working with Russell. It's pr Dealing with Russell Rheault was a pleasure. I was looking for a "new" used car, and found the perfect fit for me when working with Russell. It's pretty fancy, with many options, and he took the time to explain and have me use features during my "lesson" test drive. He understood I was nervous and even told me if I had more questions to let him know and he would be happy to assist me again. Such great customer service! Thank you Russell! More

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Very satisfied customer Russell Rheault is very knowledgeable about the cars he sells. He helped us every step of the way in the purchase our new car. I believe he gave us th Russell Rheault is very knowledgeable about the cars he sells. He helped us every step of the way in the purchase our new car. I believe he gave us the best deal available. Also, I'd like to mention that I felt no pressure in having to buy. More

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Highly Recommend My salesman Russell Rheault and my finance manager Dustin Johnson were extremely helpful with zero pressure. There were no games being played and my f My salesman Russell Rheault and my finance manager Dustin Johnson were extremely helpful with zero pressure. There were no games being played and my financial limits were respected and worked with. I drove off with a 2019 HR-V, tickled and not bogged down with worry about how I was going to afford it. Thank you!! Cheryl Pulaski More

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Easy process Located car online and followup to the inquiry was prompt and helpful. Quickly scheduled a test drive and had a deal done in no time. Russell Rheault Located car online and followup to the inquiry was prompt and helpful. Quickly scheduled a test drive and had a deal done in no time. Russell Rheault was a pleasure to work with and he spent 1 hr + with me on the delivery day going over the "bell and whistles" of the car. Bryan in finance and Lori in Allstate were super helpful too. More

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I am seriously consider buying a Honda - Russell Rheault introduces me to Adaptive cruise control, which, the feature, IS AMAZING!!! - Russell Rheault OFFERED me to take a test drive, not - Russell Rheault introduces me to Adaptive cruise control, which, the feature, IS AMAZING!!! - Russell Rheault OFFERED me to take a test drive, not the other way around - Russell Rheault introduced features in the car instead of overselling it - Russell Rheault offered to give me a suggestion that backing into a parking space is the best method of parking a Accord because it has rear camera, but front camera, which is helpful. (this is important because he involves his daily life suggestion to me, which I am very appreciative of) - Russell Rheault is not forcing me to like the car - Russell Rheault let me try hands-on experience with the features More

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Great job by Mr. Russell Rheault He knows the value of the customer. Background: There was a 4000 Miles mileage mismatch on sale advertising vs actual car mileage and I was tryi He knows the value of the customer. Background: There was a 4000 Miles mileage mismatch on sale advertising vs actual car mileage and I was trying to negotiate but I got impatient response from sales manager and his super boss. But I brainstormed his super boss and taught him how to respect a customer and respect customer negotiation requests. Finally super boss offered some oil change coupon as an apology. Mr Russel has shown great professionalism and value for the customer. He is the to go guy for me at Lundgren Honda. Great job Russel, you deserve this feedback. Regards, Vineel Gunti More

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Made us newbies feel very comfortable! It was my boyfriend and I's first time buying a car from a dealership. We knew, based on our budget, we would have to buy used and we walked in incred It was my boyfriend and I's first time buying a car from a dealership. We knew, based on our budget, we would have to buy used and we walked in incredibly nervous, not knowing the first thing about cars, loans, or dealerships in general. We had all sorts of terrible visions of the stereotypical "sleazy used car salesman" in our heads and we were sure someone was going to try to talk us into something we weren't comfortable with or otherwise trick us with wordplay or numbers we didn't understand. Of course, we got nothing of the sort. When we walked in, Russell came over and helped us out right away. He was very friendly and straightforward, answering all our questions clearly and to the best of his ability. He made things incredibly easy. I remember when we left we were looking at each other asking "was that it..was it honestly that easy?" Russell made us feel incredibly comfortable and gave us all the tools we needed to know we were making the right choice every step of the way. Moreover, I really appreciated that no one tried to push us into anything we couldn't afford or didn't feel comfortable with. They gave us all the options, laid them out, and let us decide on our own with no pressure. They even told us how to go out and do our own research if that's what we wanted to do. They took care of everything, from the car loan to the insurance right down to the plates and registering. I didn't even have to step foot in an insurance office or DMV. It was so simple, and everyone was so friendly and understanding despite our many questions. A big thank you to Russell and to everyone at Lundgreen Honda for all your help!! More

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Amazing experience buying a 2018 Honda CRCV Excellent environment. No pressure just amazing customer service. Fast efficient helpful calming considerate patient and transparent. Unique for a Excellent environment. No pressure just amazing customer service. Fast efficient helpful calming considerate patient and transparent. Unique for a car dealership! Highly impressive! And they provided a complimentary lunch as well. More

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Superior customer service My experience at Lundgren Honda was beyond exceptional, words can not describe the level of service I received. Everyone is extremely friendly, my sa My experience at Lundgren Honda was beyond exceptional, words can not describe the level of service I received. Everyone is extremely friendly, my sales associate Russell Rheault was professional, courteous, polite and caring of my needs and expectorations. When my vehicle was ready, Russell sent me a picture of my vehicle with the text "your carriage awaits!". Russell is just absolutely perfect! More

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