Russell Rheault | Page 5

I am seriously consider buying a Honda - Russell Rheault introduces me to Adaptive cruise control, which, the feature, IS AMAZING!!! - Russell Rheault OFFERED me to take a test drive, not - Russell Rheault introduces me to Adaptive cruise control, which, the feature, IS AMAZING!!! - Russell Rheault OFFERED me to take a test drive, not the other way around - Russell Rheault introduced features in the car instead of overselling it - Russell Rheault offered to give me a suggestion that backing into a parking space is the best method of parking a Accord because it has rear camera, but front camera, which is helpful. (this is important because he involves his daily life suggestion to me, which I am very appreciative of) - Russell Rheault is not forcing me to like the car - Russell Rheault let me try hands-on experience with the features More

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Great job by Mr. Russell Rheault He knows the value of the customer. Background: There was a 4000 Miles mileage mismatch on sale advertising vs actual car mileage and I was tryi He knows the value of the customer. Background: There was a 4000 Miles mileage mismatch on sale advertising vs actual car mileage and I was trying to negotiate but I got impatient response from sales manager and his super boss. But I brainstormed his super boss and taught him how to respect a customer and respect customer negotiation requests. Finally super boss offered some oil change coupon as an apology. Mr Russel has shown great professionalism and value for the customer. He is the to go guy for me at Lundgren Honda. Great job Russel, you deserve this feedback. Regards, Vineel Gunti More

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Made us newbies feel very comfortable! It was my boyfriend and I's first time buying a car from a dealership. We knew, based on our budget, we would have to buy used and we walked in incred It was my boyfriend and I's first time buying a car from a dealership. We knew, based on our budget, we would have to buy used and we walked in incredibly nervous, not knowing the first thing about cars, loans, or dealerships in general. We had all sorts of terrible visions of the stereotypical "sleazy used car salesman" in our heads and we were sure someone was going to try to talk us into something we weren't comfortable with or otherwise trick us with wordplay or numbers we didn't understand. Of course, we got nothing of the sort. When we walked in, Russell came over and helped us out right away. He was very friendly and straightforward, answering all our questions clearly and to the best of his ability. He made things incredibly easy. I remember when we left we were looking at each other asking "was that it..was it honestly that easy?" Russell made us feel incredibly comfortable and gave us all the tools we needed to know we were making the right choice every step of the way. Moreover, I really appreciated that no one tried to push us into anything we couldn't afford or didn't feel comfortable with. They gave us all the options, laid them out, and let us decide on our own with no pressure. They even told us how to go out and do our own research if that's what we wanted to do. They took care of everything, from the car loan to the insurance right down to the plates and registering. I didn't even have to step foot in an insurance office or DMV. It was so simple, and everyone was so friendly and understanding despite our many questions. A big thank you to Russell and to everyone at Lundgreen Honda for all your help!! More

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Amazing experience buying a 2018 Honda CRCV Excellent environment. No pressure just amazing customer service. Fast efficient helpful calming considerate patient and transparent. Unique for a Excellent environment. No pressure just amazing customer service. Fast efficient helpful calming considerate patient and transparent. Unique for a car dealership! Highly impressive! And they provided a complimentary lunch as well. More

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Superior customer service My experience at Lundgren Honda was beyond exceptional, words can not describe the level of service I received. Everyone is extremely friendly, my sa My experience at Lundgren Honda was beyond exceptional, words can not describe the level of service I received. Everyone is extremely friendly, my sales associate Russell Rheault was professional, courteous, polite and caring of my needs and expectorations. When my vehicle was ready, Russell sent me a picture of my vehicle with the text "your carriage awaits!". Russell is just absolutely perfect! More

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Russell Rheault Review Russ did a great job showing me a honda civic hatchback. I've been to 3 other dealers and Russ was the only one to take time on the test drive to exp Russ did a great job showing me a honda civic hatchback. I've been to 3 other dealers and Russ was the only one to take time on the test drive to explain and show the features of the car. He was relaxed and offered a no-pressure experience that made it an enjoyable experience rather. More

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Wonderful Experiance The one stop shopping experience totally eliminated the hassle of running around. Russell was awesome and explained everything along the way. I neve The one stop shopping experience totally eliminated the hassle of running around. Russell was awesome and explained everything along the way. I never felt pressured during any part of my sale and I would definitely recommend Lundgren Honda More

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Great service! My wife and I just bought a second Honda vehicle via Russell. We are extremely satisfied with his service and the Honda Vehicles we have purchased. M My wife and I just bought a second Honda vehicle via Russell. We are extremely satisfied with his service and the Honda Vehicles we have purchased. My first experience was with Russell 3 years ago when I bought a Honda Civic. Last week we purchased a Honda Fit and love them both. I would not hesitate to recommend Lundgren and Russell to others who are in the market for a vehicle. More

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Excellent experience! I never thought that negotiating the purchase of a new car could possible be a stress-free experience, but thanks to Russell Rheault and all the staff I never thought that negotiating the purchase of a new car could possible be a stress-free experience, but thanks to Russell Rheault and all the staff at Lundgren Honda, that was not the case. Russell understood my requirements and advised me of my options, but never pressured me into making a decision before I was ready. Many thanks! More

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Pleasant, stress-free experience! Choosing Lundgren Honda of Auburn was one of the best choices I could have made when in search of a vehicle. The dealership was all-around knowledgeab Choosing Lundgren Honda of Auburn was one of the best choices I could have made when in search of a vehicle. The dealership was all-around knowledgeable, kind, and thoroughly explained every step along the way. I worked with both Russell Rheault and Bryan Turney when purchasing my vehicle, and they made the process as easy as good be. Both of these individuals were very relaxed and well spoken in their fields of work, and made it an enjoyable experience! More

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