Russell Stamm | Page 9

Elkins was very efficient with service. It was busy yet they kept the process moving. Most of the deal was done via text and online. We arrived at dealership and the car was ready. they kept the process moving. Most of the deal was done via text and online. We arrived at dealership and the car was ready. More

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Russell was great to work with. he is a no nonsense professional, that was focused on my satisfaction. He made sure my experience was efficient and timely. professional, that was focused on my satisfaction. He made sure my experience was efficient and timely. More

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Great service! I had a Good experience purchasing my beautiful Traverse. Russ was very patient. And took his time making me feel comfortable. Thank you! beautiful Traverse. Russ was very patient. And took his time making me feel comfortable. Thank you! More

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This was a very good experience. Quality car for a fair price and equally fair on the trade in. Minutes prior the Acura dealer in the area was not the same , so the experience at Elkins was appreciated. price and equally fair on the trade in. Minutes prior the Acura dealer in the area was not the same , so the experience at Elkins was appreciated. More

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This dealership has tons of vehicles - both new and used. I made an internet inquiry and Adam Elkins was the only person from a number of dealerships who provided an honest and concise list of the exact requ I made an internet inquiry and Adam Elkins was the only person from a number of dealerships who provided an honest and concise list of the exact requirements I was looking for. More

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Lori was super helpful and assisted me throughout the process of getting a car within my limits. Very thorough with all details, needs and wants. Russell helped me when I went in and had questions regard process of getting a car within my limits. Very thorough with all details, needs and wants. Russell helped me when I went in and had questions regarding milage on paperwork. I did not appreciate Jeff walking away and stood near the showroom cars when I asked about where I could find the milage and he mentioned it was on the paper, it was not. Lori & Russell worked together to get a print out of the milage. I appreciate Michael & Bob in management with assisting with all the needs during my purchase. More

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Looking for a new vehicle HAD BEEN a very difficult and stressful experience until I reached out online to someone on Elkins Chevrolet website. I wasn’t even too sure of what I wanted and visited a few de stressful experience until I reached out online to someone on Elkins Chevrolet website. I wasn’t even too sure of what I wanted and visited a few dealerships in Pennsylvania (where I live) the previous week. Each dealership I visited before Elkins tried to get me to finance a vehicle when I wasn’t really interested in doing so, did not take me seriously when I said I wanted to buy a car outright with cash, and also made me feel inadequate as if THEY knew what was best for me. I even had a location completely shut me down at the thought of financing as I have been out of work since March and got up and left the desk even though I had no problem buying the vehicle outright. But EVERYTHING from the moment I wrote to Elkins, I immediately had a good feeling. Someone contacted me within minutes regarding the request. Their General Sales Manager reached out shortly after to confirm the availability of the vehicle and to see about setting up an appointment and corresponded with me well after their business hours. When my boyfriend and I arrived we were warmly greeted by Russell Stamm who was amazing throughout the whole process. He was beyond knowledgeable and helpful. He explained to me every option I had for buying a car and not once did I feel like he was talking down to me or judging me based on my physical appearance which was something that all the other dealerships did. He also let me speak, offered suggestions and had no interest in telling me what he thought I should do and what was in my best interests. He laid everything out and wanted to find a solution to get me a vehicle I was happy with and make it so that I felt comfortable in whatever decision I made. It was like I knew Russell for years. Long story longer, I left with a Chevy Equinox. There was no haggling as that’s something I had heard from other dealers recently (cash is not king anymore they all said) but I must say, that this specific edition of Equinox I wanted, I was able to find at other locations around the country but each and everyone I found was at least $1,500 more, with more miles, AND was not a certified pre-owned vehicle. They gave a very fair/generous amount for my 20 year old trade-in and same for my boyfriend who decided to trade in his vehicle and upgrade to a bigger truck after by chance he happened to see something in their parking lot while I was signing papers. After some research of his own, he too found a very specific model Chevy Silverado that was thousands less than any other dealership not only in the area but in the country, with less miles, and was also a certified pre-owner as many of the others he found were not. I feel like everything at this location is priced very competitively and if there is something you see and have an opportunity to buy, JUMP ON IT!!! Because of the experience both my boyfriend and I had at Elkins Chevrolet, I will never, ever, ever go anywhere else to buy a car. The professionalism and class that each and every employee had while I was there is something that’s invaluable and something I’ve never found in a dealership, also something I don’t think I will find anywhere else. For as long as this dealership is in existence I will be a customer for life!!!! Thank you so much Russell and the rest of the team for making this such a pleasurable experience!!! More

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Bought a used vehicle. Had a great buying experience. Friendly and easy to work with. Clean and friendly. Always go with the the extended warranty. Friendly and easy to work with. Clean and friendly. Always go with the the extended warranty. More

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Everyone that we came in contact with at the dealership was so nice, knowledgeable and helpful I would definitely recommend to friends we found the perfect car for our family after looking everyday Our was so nice, knowledgeable and helpful I would definitely recommend to friends we found the perfect car for our family after looking everyday Our salesman Russell was so nice as well as Andrew and Lisa in finance was great as well all around great experience!!! More

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Lori was a great help getting me into my new vehicle. Thank you so much for all your help you and the rest of the sales department was awesome. Thank you so much for all your help you and the rest of the sales department was awesome. More

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