Rusty Drewing | Page 2

Painless and easy buying experience. Curtis, Rusty and Adam were amazing to work with. We will buy from this team at BMW Columbia without hesitation. Mike and Michelle Eierman Adam were amazing to work with. We will buy from this team at BMW Columbia without hesitation. Mike and Michelle Eierman More

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From the first time I ever walked into the BMW of Columbia,Mo store I felt right at home an part of the family. I was so impressed, I came back at a later date an purchased a new X4M Competition. Whi Columbia,Mo store I felt right at home an part of the family. I was so impressed, I came back at a later date an purchased a new X4M Competition. Which I love. I did trade in a 2003 E39 M5 in mint condition an the trade differences took some professional haggling. We both won. I would purchase from Brett an GSMgr Steve Veros again for any of my car needs. For your in good hands with this dealership. More

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Perfect car to downsize and feel safe & sound I traded in a large SUV for a 2020 BMW X5 40i and I couldn't be happier. I've always had large SUVs, but this could be my favorite car I've every had I traded in a large SUV for a 2020 BMW X5 40i and I couldn't be happier. I've always had large SUVs, but this could be my favorite car I've every had...the folks at BMW of Columbia were attentive and polished, courtious and kind. They took good care of me and treated me with VIP status. Brett Cloon was a joy to work with! This dealership takes care of it's customers.....no doubt. More

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Friendly and Helpful Service My first time purchasing a vehicle from a dealership. A huge thank you to Brett, Adam, Kevin, and Rusty for making this a positive experience for me. My first time purchasing a vehicle from a dealership. A huge thank you to Brett, Adam, Kevin, and Rusty for making this a positive experience for me. 5Gen Salsa and Bloody Mary Mix coming your way! More

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Brad and Rusty went above and beyond to help me in my car search. Professional all the way around. No pressure, very patient until I found the right vehicle. I highly recommend these guys! search. Professional all the way around. No pressure, very patient until I found the right vehicle. I highly recommend these guys! More

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I wanna take the time out to say bmw has came through with fixing my vehicle, I cant thank you enough on how much this makes my life easier and happier. Thank you so much. with fixing my vehicle, I cant thank you enough on how much this makes my life easier and happier. Thank you so much. More

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Absolute pleasure! The whole experience was a pleasure. Kevin guided the process with expertise and kindness and much patience. Handed me off to the appropriate peop The whole experience was a pleasure. Kevin guided the process with expertise and kindness and much patience. Handed me off to the appropriate people who were all also very professional and knowledgeable but at the same time very approachable and accommodating. Kevin continued to keep watch to insure things were proceeding as expected. It was better than expected! I left with a car and very happy about it! More

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Excellent customer service Very easy process to buy a car. Josh did a great job finding me the right car. Management makes the process non stressful. They are customer focused. Very easy process to buy a car. Josh did a great job finding me the right car. Management makes the process non stressful. They are customer focused. Will purchase again. More

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Excellent experience This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some sale This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some salespeople use hard-sell tactics, or try to trick people into buying things they don't need. Plus, I walked in alone (without my husband) and although that shouldn't make a difference, I was nervous that it might. Josh Grantham was the salesperson who I worked with and he was professional, courteous, helpful, and willing to answer all of my questions. He let me test drive a couple of different cars since I wasn't 100% which model I wanted. When I found one I liked, he took lots of time with me explaining the various features of the car and even encouraged me to drive it for another day to make sure! When it came time to actually purchase the car and deal with my trade-in, Josh introduced me to Steve Veros, who could not have been nicer or more helpful. They were both fair and honest in taking me through the process, explaining the details of how things work, and what they were willing to offer. As a woman, I often feel condescended to when I walk into a male-dominated business like a car dealership, but I am so glad to say that was absolutely not the case here. I was treated with respect, honesty, and fairness - which is the best you can hope for when making an important purchase like a car. We settled on a fair price and then the process of payment and paperwork went quickly and smoothly. Adam Miller in finance went through the necessary details quickly - it was all easier and faster than I thought it would be! I would highly recommend this dealership to my friends- and Josh Grantham in particular. More

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Never hate car buying again I was greeted joyfully with arms outstretched by one smiling Brett Cloon at Columbia BMW. I wasn’t looking for a BMW-didn’t matter-he offered to look I was greeted joyfully with arms outstretched by one smiling Brett Cloon at Columbia BMW. I wasn’t looking for a BMW-didn’t matter-he offered to look for us. He looked long and hard to meet our expectations. Over the months of this search, Brett’s vast understanding of cars, highly entertaining stories and patience were put to the test. I am grateful he hung in there with us. We had a great time, learned a lot and gained a friend. He is one in a million. I cannot recommend him highly enough. He is a true treasure. More

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